Direct Cars Reviews

4.8 Rating 2,263 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,263 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 8th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very swift efficient service made me feel welcome .no surprises”

Helpful Report

Posted 5 years ago

“Very helpful. Made sure I understood everything that was being spoke about. Even with Covid-19, made me feel comfortable ensuring everything was clean and sanitised.”

Helpful Report

Posted 5 years ago

“Great service as always, this is my second car from Direct Cars and will definitely use them again.”

Helpful Report

Posted 5 years ago

“We have been using direct cars for 16 years and don't intend to change. Its the best place for cars. We always deal with Ian Whiting. We trust his opinion and he always looks after us. We like the relaxed nature of direct cars. Nothing is too much trouble. Highly recommend.”

Helpful Report

Posted 5 years ago

“Great priced cars with a great sales team.”

Helpful Report

Posted 5 years ago

“Was very good would recommend them .We didn't realise had to make an appointment but they fitted us in.”

Helpful Report

Posted 5 years ago

“Everything went fine apart from going to post office in Sheffield that was closed so could not tax car that salesman said was open on a Sunday Found a few issues on car when we got home but not that bad When we got there you told us you only had one key when 2 in advert If I had not had to drive three and a half hours to pick it up I would have waited and since found out its a recall”

Helpful Report

Posted 5 years ago

“Buying a car is not something that I enjoy doing but Direct Cars made it easy and with less fuss. Lee dealt with my part exchange and the buying of my Hyundai and he was easy going, courteous and more importantly not at all pushy unlike other car sales I have visited and been put off by. If their after sales is as good as their sales I will definitely buy all my future cars from Direct Cars.”

Helpful Report

Posted 5 years ago

“No pushy salesmen, very helpful and easy purchase.”

Helpful Report

Posted 5 years ago

“Very helpful staff. Very easy to deal with and would not hesitate to refer them.”

Helpful Report

Posted 5 years ago

“I was very happy with the service I received . I would recommend them .”

Helpful Report

Posted 5 years ago

“The sales person I dealt with was very nice. I had a budget I couldn't go over and he showed me cars that were within my budget. Previously when buying cars I have said my budget but have still been shown cars that are more expensive. He was also very helpful with questions I had after I had made the purchase. Overall a great and pleasant experience”

Helpful Report

Posted 5 years ago

“Initial contact with salesman (name unknown) very disappointing. Didn’t seem interested in making a sale so we left. Later rang to complain, as we were really interested in the car. Spoke to Dave Milnes and he couldn’t have been more helpful. It was plain sailing from then on. A pleasure to do business with him.”

Helpful Report

Posted 5 years ago

“Excellent service under covid conditions. Very pleased with the car we purchased.”

Helpful Report

Posted 5 years ago

“Very friendly service always helpful car clean and ready on time really impressed would highly recommend direct Cars to anyone”

Helpful Report

Posted 5 years ago

“I bought my last 3 cars over the years from you always been satisfied&no problems with the cars”

Helpful Report

Posted 5 years ago

“Very good no messing about in and out second car I have bought , still waiting on hand book posting though .”

Helpful Report

Posted 5 years ago

“I have always bought my cars from direct cars and always satisfied thank you.”

Helpful Report

Posted 5 years ago

“My family have had quite a number of vehicles from Direct Cars over the years. However, this time has been the worse experience I have had with them. I understand things are strange and not normal practice at the moment but the representative showed absolutely no interest in us at all. He came across blunt when we asked questions about the vehicle. Not the best service I’m afraid.”

Helpful Report

Posted 5 years ago

“Front to back, no hassle. Straight forward process, supported with excellent service. Thank you Lee. 👍”

Helpful Report

Posted 5 years ago

Direct Cars is rated 4.8 based on 2,263 reviews