Direct Cars Reviews

4.8 Rating 2,535 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,535 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 23rd October 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good professional company easy to deal with”

Helpful Report

Posted 5 years ago

Thank you for your review! We look forward to seeing you again soon.

Posted 5 years ago

“Great customer service, extremely pleasant environment to browse the cars in, salespeople were in the background and assisted at the right time not over pushy just right in their approach & knowledgeable when the time came to make a decision. Bought the car and picked up all as arranged really straight forward and easy - would certainly recommend”

Helpful Report

Posted 5 years ago

Thank you for your review Andrew. Glad you enjoyed our hassle free environment. Enjoy your new vehicle - see you soon 👋

Posted 5 years ago

“Very good services very helpful, polite and honest. Definitely recommend.”

Helpful Report

Posted 5 years ago

Thank you for your review Sandra. See you soon 👋

Posted 5 years ago

“Leading the car marketplace by example! Direct Cars never fails to impress! from the level of customer service right down to the no pressure and relaxed environment. Dave the assistant sales manager was extremely helpful and accommodating. Upon collection I noticed that the car had been detailed to a high standard. 6/5 definitely would recommend!”

Helpful Report

Posted 5 years ago

Thank you for your review Logan! We will make sure Dave sees your great feedback. See you soon 👋

Posted 5 years ago

“Made purchasing a new car extremely easy, recommend.”

Helpful Report

Posted 5 years ago

Thank you Georgia 😀

Posted 5 years ago

“Was really pleased once again with how I was given great customer service”

Helpful Report

Posted 5 years ago

Thank you, Philip! We believe this is your 3rd car from us. We look forward to seeing you again for number 4 😉

Posted 5 years ago

“The really impressed .the service was fantastic.the gentleman ,who dealt with our sale Shaun Palmer was lovely and very helpful.”

Helpful Report

Posted 5 years ago

Thank you, Paul! We will make sure Shaun sees your lovely comments. See you soon 👋

Posted 5 years ago

“Very friendly, helpful and efficient staff. Thank you”

Helpful Report

Posted 5 years ago

Thank you, Pauline! We hope to see you again soon. Enjoy your new vehicle.

Posted 5 years ago

“Very pleased with the service, not at all pushy , really pleased with my new car.”

Helpful Report

Posted 5 years ago

Glad you liked our genuine no hassle, no pressure sales environment. Enjoy your new car!

Posted 5 years ago

“Everything was easy and straightforward”

Helpful Report

Posted 5 years ago

Thank you, Brian. See you again soon.

Posted 5 years ago

“Friendly, professional and amazing service!”

Helpful Report

Posted 5 years ago

Thank you for your review Amber! See you again soon 👋

Posted 5 years ago

“Absolutely fantastic service and advice. Would definitely recommend to anyone wanting to purchase a new car.”

Helpful Report

Posted 5 years ago

Thank you so much Janet. We will make sure Tom sees your great comments. Enjoy the Abarth!

Posted 5 years ago

“Staff were very helpful with any questions I needed to ask and at no time was I put under any sort of pressure to buy”

Direct Cars 5 star review on 8th June 2021

Helpful Report

Posted 5 years ago

Thank you, Philip! Glad you liked our no pressure sales environment. Enjoy your Nissan Note.

Posted 5 years ago

“Great service”

Helpful Report

Posted 5 years ago

Thank you, Michael. Enjoy your new car!

Posted 5 years ago

“Excellent service from Shaun”

Helpful Report

Posted 5 years ago

Thank you so much Martyn. See you soon!

Posted 5 years ago

“Overall experience very good ,Looked around without any pushy salesmen and salesman Tom sorted everything out quickly and sufficiently. Only downside was that I was missing my parcel shelf and I'm still waiting.”

Helpful Report

Posted 5 years ago

Andrew, Thank you for your review. Your parcel shelf was on order from the manufacturer, so we were awaiting delivery from them. We understand the parcel shelf has been delivered and you have now collected it. We hope you enjoy your new vehicle.

Posted 5 years ago

“Having been round other car sales outlets and getting bombarded with pushy salesmen trying to close a deal within an hour, it was refreshing to walk into Direct Cars and be dealt with like an adult by staff who were friendly and helpful but not pushy. Very quickly identified two cars of interest and their genuine knowledge and experience helped us decide which one. Easy to see why they've been around for over 18 years and still going strong. Cars are in excellent condition, good mileage, well priced and mine was ready to drive away with tax, MOT, full valet and some fuel in the tank. I would highly recommend this car sales company.”

Helpful Report

Posted 5 years ago

Thank you so much. It will actually be 25 years next month since we first opened 🥳 and the original owner, prior to that, had been in business since 1977 with Eckington Motor Company (now closed). Enjoy your new car. We look forward to seeing you again next time!

Posted 5 years ago

“Excellent service..would recommend to anybody.. Ian was extremely helpful. He did not pressurize us in anyway and was very professional when dealing our questions and with the paperwork etc. A pleasure to do business with him. Thank you so much.”

Helpful Report

Posted 5 years ago

Thank you, Heather! We will make sure Ian reads your kind words. See you soon 👋

Posted 5 years ago

“Nick was very helpful in making our decision on a new car.”

Helpful Report

Posted 5 years ago

Thank you, Lorraine! See you again soon 👋

Posted 5 years ago

“Easy as can be..”

Helpful Report

Posted 5 years ago

That is what we aim for Dominykas 😁 thank you for your custom. Enjoy your new car!

Posted 5 years ago

Direct Cars is rated 4.8 based on 2,535 reviews