Direct Cars Reviews

4.8 Rating 2,360 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,360 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

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“Excellent service, pleasant and efficient”

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Posted 5 years ago

“Tom made everything so easy (especially at a difficult time with covid).Can recommend!”

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Posted 5 years ago

“Found the sales person was very abrupt and unhelpful first time have bought a car and was not a good experience Fully understand covid-19 have restrictions but being pleasant and helpful costs nothing.”

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Posted 5 years ago

“Friendly and efficient”

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Posted 5 years ago

“Fabulous service despite the current situation.”

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Posted 5 years ago

“Very helpful. Thank you to the whole team for all your efforts!”

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Posted 5 years ago

“Staff are very friendly and helpful”

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Posted 5 years ago

“Couldn't be happier with our experience at Direct Cars with Tom. We were well looked after and the whole thing was very smooth, both the new car and part exchanging our old one. And we're very happy indeed with our new car, which is everything we wanted it to be. We love how well turned out it was too, with a clean MOT and three new tyres.”

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Posted 5 years ago

“I recently bought my new car from Direct Cars and everything from start to finish and driving away was easy. I highly recommend.”

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Posted 5 years ago

“The experience was very very good. No hassle while looking around the cars available. Lee the sales guy was very down to earth and at no point are any sales pressured. I would recommend Direct Cars with no hesitation.”

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Posted 5 years ago

“Straight forward no hassle dealing.”

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Posted 5 years ago

“Great service, very helpful and kind staff, made buying my car easy and quick.”

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Posted 5 years ago

“Very professional and very quick got the car sorted on the same day”

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Posted 5 years ago

“Score would have been higher if the car had been supplied with mats. Little things count. Mats were in the boot of the car initially but on collection there were no mats. When i queried it i was told that if there were no mats either inside the car or in the boot then there wern't any. When you're spending £11.5k on a car you at least expect mats front and rear.”

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Posted 5 years ago

“Good friendly service”

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Posted 5 years ago

“We have just purchased our 2nd vehicle from direct cars, the sales man Ian gave us the freedom without any pressure to look around the car and answered all our questions, he was really friendly while staying professional too. I would recommend direct cars to anyone without hesitation.”

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Posted 5 years ago

“I like how you are not hassled when looking at cars. It was a strange situation with coronavirus happening but I was pleased with how I was dealt with”

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Posted 5 years ago

“Very swift efficient service made me feel welcome .no surprises”

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Posted 5 years ago

“Very helpful. Made sure I understood everything that was being spoke about. Even with Covid-19, made me feel comfortable ensuring everything was clean and sanitised.”

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Posted 5 years ago

“Great service as always, this is my second car from Direct Cars and will definitely use them again.”

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Posted 5 years ago

Direct Cars is rated 4.8 based on 2,360 reviews