Direct Cars Reviews

4.8 Rating 2,214 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,214 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A pleasure to buy a car from these people. No high pressure sales, just decent guy's who care about Customer service. Ian (Whiting) was brilliant and made the whole transaction quick and painless,. Thank You.”

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Posted 5 years ago

“the car i bought is very nice ,good value ,the only negative was the valeting was below standard ,i brought this to your attention and you had it re-valeted which was fine,but it should have been like that when i picked it up.”

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Posted 5 years ago

“Very helpful!”

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Posted 5 years ago

“The car buying experience was very good. Jason guided us in a very friendly, professional and un-pushy manner (great salesman:-) Now hopefully the car will serve us well too.”

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Posted 5 years ago

“Helpful service and nice to browse around without having someone following you.”

Direct Cars 5 star review on 7th January 2020

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Posted 5 years ago

“Dealt with by Sean he is very good, answered all my questions. No pressure at all from him. Very good experience. Regards Tony”

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Posted 5 years ago

“Great customer service and after sales.”

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Posted 5 years ago

“Very good service and helpful staff.”

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Posted 5 years ago

“Excellent service and no pressure selling at all would definitely use them again”

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Posted 5 years ago

“Darren was my salesman and was cery helpful got me the car i wanted and for the right price couldn’t of had a better experience”

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Posted 5 years ago

“Had no pressure, felt like I'd got the right deal on my trade in and the whole process was pain free!”

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Posted 5 years ago

“Friendly, professional, showed interest and did the best for you..”

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Posted 5 years ago

“Very professional and helpful staff and not pushy in the least. Vehicle immaculate and ready for collection on time. Pleasure purchasing a car from Direct Cars.”

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Posted 5 years ago

“I thought the service was great from start to finish no hassle just let us have a look at a car and we bought it even when I rang up they said they would put it to one side thought that was brillant”

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Posted 5 years ago

“I was very pleased with my service nick wardle was brilliant and very helpful and also the financial part overall I was extremely happy with the service”

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Posted 5 years ago

“Bought a car I had always loved but turned out it wasn't fit for sale. Had it for 7 days but was back at Direct cars for 3 of those days. Rejected the car and picked another one which I like but the shine of buying a new car after 12 years had worn off by then. The staff were good and sorted me out quickly but I still feel deflated from it all and it was so stressful.”

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Posted 5 years ago

“I have purchased a car before from Direct cars, so when wanted to buy a nearly new car I had no hesitation in going there. The staff were very helpful courteous. The car was immaculately turned out , I was very happy with my purchase. I would go again and recommend Direct cars to anyone.”

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Posted 5 years ago

“My purchase was a very smooth transaction, I've had my car for a few weeks now and love it. The whole experience was stress free and everything happened on the date that was promised. Thank you Direct Cars. Kind Regards Howard Goacher”

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Posted 5 years ago

“This was my second purchase of a car from Direct Cars, which means that they have gain my trust in the quality of the cars they sold. Special thanks to the seller Ian who made buying a car a pleasure. I recommend to everyone.”

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Posted 5 years ago

“I’ve bought a few cars from Direct over the years and have always found the service excellent.”

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Posted 5 years ago

Direct Cars is rated 4.8 based on 2,214 reviews