Direct Cars Reviews

4.8 Rating 2,057 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 24th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ian, the Salesman has given us excellent customer service. He quickly responds to our phone calls and puts right any car concerns”

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Posted 5 years ago

“Bit mean with the trade in but excellent service made up for this”

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Posted 5 years ago

“Direct Care services were very good. After discussions with the sale representative Tom Breeze they identified the car that we were looking for. This company is well located and have a large range of cars on show review.”

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Posted 5 years ago

“Overall very pleased with the service provided from start to finish. The staff are attentive and efficient.”

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Posted 5 years ago

“Darren was just great. I knew the car I wanted and he helped me by not putting pressure on me. Doing the deal was easy.”

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Posted 5 years ago

“Very friendly no pressure vehicle preparation excellent sales person Andy B. Very helpfull”

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Posted 5 years ago

“Easy to deal with. Very relaxed. Got what I wanted, all done in a friendly manner.”

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Posted 5 years ago

“Excellent customer service. Andy was fantastic as always.”

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Posted 5 years ago

“I drove up from Cardiff to Sheffield to inspect a car after seeing it on the internet.Then again a week later to buy it. The car itself was immaculate and at a good price.The service I received from Andy and Ian was excellent and answered all my questions. No pressure selling,just was handed the keys and left to make my own decision. Just how buying a car should be. Well worth the 720 miles travelled !!!”

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Posted 5 years ago

“Ian my sales person Was very good hence the reason to come back two weeks later to buy my grand daughter a car Polite friendly and very help full staff Well done Direct Cars”

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Posted 5 years ago

“I chose the car I liked - with no pressure from the sales team - I was left to wander and look and was just assured they were there if I needed them- I approached Jason to ask for his help and a test drive- Jason organised this and also sorted out things like part exchange- I was then left with the figures to decide- again no pressure. The car was also ready for me to pick up as promised with clear advice and instructions on how to pay- it was my second experience and yet again perfect”

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Posted 5 years ago

“Great service this time, third time shopping with Direct cars, first time was great no issues, second time the breaks failed on the car within a week of driving off turned out they needed replacing both disks and pads, third time no problems car is great.”

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Posted 5 years ago

“The first person we met was Ian Whiting and we couldn't be more pleased. A pure gentleman and nothing was too much trouble, he'd do what was necessary to keep us informed and satisfied with his service. He told us everything there was to know about the vehicle we bought nothing was left too chance. The car was perfect in every way paintwork, engine and cleanliness. Hence 5 stars.”

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Posted 5 years ago

“Great friendly service and knowledgeable staff would highly recommend”

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Posted 5 years ago

“The service was very friendly and attentive without being pushy. I was left to look at the cars on my own and when I needed help it was provided. The sales advisor was a pleasure to deal with. I would highly recommend Direct Cars to anyone.”

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Posted 5 years ago

“Well looked after from start of purchase to the completed process. Ian Whitting, Sales Advisor was my main contact. Have used Direct Cars before & will probably use again, good customer service!”

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Posted 5 years ago

“Friendly approachable staff, really relaxed didn’t feel pressured!”

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Posted 5 years ago

“Excellent dealership. Good value and service. Personnel always friendly and helpful. I dealt mostly with Darren Martin and he was great.”

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Posted 5 years ago

“Everything went smoothly and courteously as always ,have bought previous cars from here”

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Posted 5 years ago

“I have just purchased a Nissan Micra I was not offered the option to take it for a Test Run If I had I would not have bought it”

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Posted 5 years ago

We’re sorry you feel as though our service did not live up to your expectations. When you visited our showroom you were in a hurry to purchase a new car as soon as possible and picked the Nissan Micra. We would have been happy for you to have a test drive if you had you asked.

Posted 5 years ago

Direct Cars is rated 4.8 based on 2,057 reviews