Direct Cars Reviews

4.8 Rating 2,535 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,535 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 23rd October 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole experience was so smooth from start to finish The staff couldn't have been more helpful particularly Ian who was so lovely”

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Posted 5 years ago

“Was very impressed with Direct Cars. Felt really looked after by Ian and the car is a dream. They went above and beyond to provide me a car in tip top condition. As a first time customer I wouldn't hesitate to use them in the future. I like their easy approach. Thanks for the bonus gift !”

Direct Cars 5 star review on 29th April 2021

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Posted 5 years ago

“After visiting Ford dealerships on Carlisle Street and received absolutely no help I gave Direct Cars a visit on route home within minutes I found the car I was after and with the excellent service from a member of staff I paid a deposit straight after a short test drive,All sorted within 3 days👍 Excellent price,Great excellent service👍”

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Posted 5 years ago

“A very pleasant experience and a very nice car! All the staff were helpful and professional”

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Posted 5 years ago

“Received very professional treatment”

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Posted 5 years ago

“Excellent service ! And great after service , staff and great and friendly ! Had a few cars over the years and will always recommend ! Thanks”

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Posted 5 years ago

“Can’t fault the service. Dave was very helpful and made the process easy even during lockdown. Gentlemen who delivered the car was really professional and friendly despite having driven all the way from Sheffield and happy to go through everything. My thanks to you both. Would definitely recommend.”

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Posted 5 years ago

“Always very good when we go to direct cars. Staff friendly and helpful (not pushy) Good practices in places throughout Covid times making it easy to look around and purchase a car”

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Posted 5 years ago

“Painless Click and collect, very happy with car”

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Posted 5 years ago

“Shaun Palmer was very helpful no pressure sales at all”

Direct Cars 5 star review on 24th April 2021

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Posted 5 years ago

“EXCELLENT SERVICE, VERY HELPFUL AND CONSIDERATE AND EVERYTHING WAS SORTED OUT AND CAR WAS VERY CLEAN ON COLLECTION”

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Posted 5 years ago

“Ian made the whole process both trouble free and an absolute pleasure”

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Posted 5 years ago

“Great selection of cars .I have bought & exchanged quite a few cars you you , always very helpful & honest ...nothing too much trouble . Will always give best possible deal for exchange & buying . Thanks again for a great car !”

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Posted 5 years ago

“great very helpful , , service from dave”

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Posted 5 years ago

“Hassle free from word go, I saw the vehicle I wanted online, had a part exchange quote within half an hour. All completed within a week including them sourcing the finance. Am very pleased - Thank you ! 😊😊”

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Posted 5 years ago

“Smooth sale, fantastic car”

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Posted 5 years ago

“Very easy to deal with and gave a fair part ex price, picking car up was straight forward everything was ready,”

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Posted 5 years ago

“Absolutely amazing fabulous selection of cars and the staff absolutely amazing fantastic ,great service and most helpful ,I bought my Citrion C4 cactus 1.6. HDI and the Dave the salesman was spot on amazing so very prompt and helpful all the way through my purchase nothing was too much one couldn't wish for better help when required I most certainly would and do highly recommend this car dealership to anyone please do look on the website for any vehicle you need if not there speak to salesman and they will do there very best for you spot on very highly satisfied customer”

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Posted 5 years ago

“The person that dealt with our sale was really friendly and helpful we haven’t had any problems with anything so would recommend to friends and family”

Direct Cars 5 star review on 3rd April 2021

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Posted 5 years ago

“First time buying a car without even test driving, but the whole process was very easy and professionally organised from start to finish. Michael/Dave were very helpful and we would definitely use direct cars again. 10/10”

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Posted 5 years ago

Direct Cars is rated 4.8 based on 2,535 reviews