Direct Cars Reviews

4.8 Rating 2,057 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 24th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As a first time customer of Direct Cars I am thrilled to say that the service was absolutely fantastic, the sales team were extremely friendly and helpful without being in your face. They give you your own space to browse as you please. I'd like to give Andy in sales and Phil in finance a massive shout out for looking after me! 110% Recommend! Cheers.”

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Posted 5 years ago

“Excellent service, no nonsense, great assistance I wish buying a car could always be so easy.”

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Posted 5 years ago

“Excellent service.”

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Posted 5 years ago

“Professional, helpful and friendly.”

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Posted 5 years ago

“Very good after sales and dealing with problems”

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Posted 5 years ago

“Direct Cars make buying a pleasure. No pressure selling from the friendly staff is a one of the main reasons I chose to buy again from this dealer. Also always a good range of cars and very reasonably priced. Love my focus. Thanks guys.”

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Posted 5 years ago

“Very helpful and friendly service couldn’t fault them at all. Really pleased with the car I purchased looking forward to years of driving.”

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Posted 5 years ago

“Would definitely go back to them if I was in the market for anew car”

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Posted 5 years ago

“Really pleased with the service received from Ian, no pressure selling, interested in me and what I was looking for in my new car. I will be back”

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Posted 5 years ago

“Fantastic service from start to finish. My sales representative, Shaun, was absolutely amazing and guided me through everything as I had never bought a car from a dealer before. The gentleman in the finance department, Garath, was also brilliant and explained everything. No pressure, and totally hassle free. Quick preparation of my vehicle, and it came out absolutely perfect mechanically and totally spotless inside. Thanks guys!”

Direct Cars 5 star review on 9th May 2019

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Posted 5 years ago

“The car I finally chose was one of four, Ian the salesman explained the details of them all very well. It was also easy for payment to be finalised.”

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Posted 5 years ago

“Helpful staff and speedy service.”

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Posted 5 years ago

“Brilliant service, quick, efficient, knowledgeable......and no nattering! 😂. Well done Darren Martin, I bloody love my yellow Juke!!!”

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Posted 5 years ago

“The process of buying the car was very straightforward. Darren, the salesman was lovely, made the whole process very easy. He was very personable, and gave us all the time we needed.”

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Posted 5 years ago

“Salesman Andy was friendly and good at his job but think the Charm School was closed on the day Finance guy went!! Shook our hands when taken into his office by salesman but once we told him was paying cash because of high APR rates his demeanour changed completely and we was ushered out!!”

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Posted 5 years ago

“This was my second purchase from Direct Cars, I particularly like the no hassle approach. When making the purchase the sales personnel are very helpful and friendly. My husband and I were very well looked after. I would definitely use Direct Cars for my next vehicle purchase and wouldn't hesitate to recommend them.”

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Posted 5 years ago

“I have been looking for a car for when I was due to retire and found what I was looking for at Direct Cars. Darren dealt with the initial test drive etc and kept me up to date with what was happening e.g the car was re- registered from an NI plate. No problems whatsoever, no pushy sales techniques.l go there again if I decide to change cars again. Highly recommended”

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Posted 5 years ago

“Professional service provided”

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Posted 5 years ago

“Not impressed with the service at all, there was some marks and scratchs on the rear bumper only minor and easily solved, i was told these would be looked at and make them as good as possible, direct cars did not even attempted to sort the problem it as exactly the same no different and no attempt at all considering £17000 has just been spent on a car totally pathetic as is just a 1 month warranty which is more like a back street Arthur Daly warranty even worse as you get 3 months with most of them, i will never consider direct cars ever again and to my pleasure have managed to put off 3 potential customers already including my daughter who was 95% set on a car she had seen on your website, went to Mint cars just down the road you could learn a lot from them, goodbye.”

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Posted 5 years ago

“Car is amazing, drives really well and has a brilliant spec. All of the advisors were really friendly and made sure you chose the best car for what you wanted.”

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Posted 5 years ago

Direct Cars is rated 4.8 based on 2,057 reviews