Direct Cars Reviews

4.8 Rating 2,536 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,536 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 23rd October 2026

Anonymous

Anonymous // 01/01/2019

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“First time buying a car without even test driving, but the whole process was very easy and professionally organised from start to finish. Michael/Dave were very helpful and we would definitely use direct cars again. 10/10”

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Posted 5 years ago

“Excellent company and staff to deal with. I would definitely recommend them. Easy & straightforward to get the deal done online 10/10.”

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Posted 5 years ago

“Great service, very helpful over the phone. Easy enough to purchase and great handover with the click and collect.”

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Posted 5 years ago

“The phone conversations were polite and professional. The collection and handover was smooth. Unfortunately the car had some additional damage which wasn’t previously mentioned or supplied as photos. The car had not been valeted to a decent standard, it smelt of dogs and was grubby inside the cup holders and glove box. The rear parcel shelf was filthy. The rear windscreen wiper is split and half of it is hanging off.”

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Posted 5 years ago

“Mick the sales person couldn’t be more helpful and very understanding,what a top guy .”

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Posted 5 years ago

“Excellent service from David Milnes. The battery failed after afew days but this was rectified immediately.I have bought several cars from Direct Cars and can definitely recommend them.”

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Posted 5 years ago

“Dave was very polite and friendly and talked us through the transaction through this difficult time.”

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Posted 5 years ago

“Great service using click and collect. Very helpful staff. We bought two other cars from Direct Cars over the years and both stood the test of time.”

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Posted 5 years ago

“OMG click and collect a car how easy brilliant guys at direct cars always service with a smile”

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Posted 5 years ago

“Despite difficult circumstances, Direct Cars made choosing our car easy. After browsing the website, choosing the vehicle we wanted it was plain sailing. On collection the car was clean and paperwork was minimal.”

Direct Cars 5 star review on 16th March 2021

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Posted 5 years ago

“What with covid restrictions it would have been nice to talk to the salesman but maybe next time but overhaul well pleased with my purchase”

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Posted 5 years ago

“Was apprehensive buying a car click and collect but communication was excellent. Provided me with a video tour. Was easier than I anticipated. Dave was brilliant. Highly recommend. Really happy with car and service”

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Posted 5 years ago

“Very strange buying a car in lockdown, but with the help from Michael and Dave I had my old car valued, found a car, paid a deposit, went through finance and pickd my new car up in less than a week, great service.”

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Posted 5 years ago

“It’s not very often that people have to down Grade your car but I lost my daughter and have to move back to Sheffield to help my son in law with my grandkids to thanks to Dave he made my life a little more bearable many thanks for your help”

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Posted 5 years ago

“Very good service as always no problem at all”

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Posted 5 years ago

“I have never bought a car with such ease. Michael was a pleasure to deal with, explained everything carefully and with the detail I needed.”

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Posted 5 years ago

“Bought a car online in February 2021 was a slightly apprehensive about not being able to view the car on site due to covid 19 but went ahead with the purchase found a slight fault with it phoned them and they sorted out within a few days very pleased with the car and the service from direct car's.”

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Posted 5 years ago

“Can't folt them at all fantastic customer service”

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Posted 5 years ago

“5 Stars for great and easy service in these very difficult times during lockdown sales adviser talked me through the new prodecdure regarding buying my chosen car online then using click & collect service, once online purchase complete the pickup was straightforward reviewed 2019 car & only had to sign for car the sales adviser completed all the paperwork & log book from my trade in & new car . I have now got a fabulous car in showroom condition would recommend Direct Cars to anyone.”

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Posted 5 years ago

“Very very friendly, helpful and an easy part-exchange and purchase. I’d highly recommend Direct Cars.”

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Posted 5 years ago

Direct Cars is rated 4.8 based on 2,536 reviews