Direct Cars Reviews

4.8 Rating 2,215 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,215 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smooth sailing brilliant staff”

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Posted 5 years ago

“Not at all happy with the car sold to me. Too many faults and still finding them for repair!!!!!”

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Posted 5 years ago

“Fantastic service, Jason was friendly, helpful and sorted us a great car on our budget, highly recommended, we are really pleased with our purchase,”

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Posted 5 years ago

“Freindly, jack bower made me feel comfortable, will be back in 4 years time”

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Posted 5 years ago

“The salesman Tom was de - not pushy but very helpful in explaining's details about the car were interested in.”

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Posted 5 years ago

“Very good customer service”

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Posted 5 years ago

“Served by Jason Pickles - really helpful and friendly. Very impressed with the service.”

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Posted 5 years ago

“The sales person was very helpful.he went through everything in detail and was very polite.”

Direct Cars 5 star review on 9th August 2019

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Posted 5 years ago

“Absolutely over the moon with the service received from Jason everything he said he would do was done with a full whole hearted effort. The recognition for the travel in which we made was also incredible. He is a very important asset to the company and I shall definitely return to purchase my next car. Would once again like to say Thankyou for the amazing service and for sorting me a vehicle which is exactly what I was looking for. Theo brooks”

Direct Cars 5 star review on 8th August 2019

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Posted 5 years ago

“So far very impressed with the service top quality”

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Posted 5 years ago

“I was Happy with the customer service and everything that was provided”

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Posted 5 years ago

“Fantastic service from start to collection of my new car.”

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Posted 5 years ago

“Happy with car no problems but I left 2 pair of glasses by mistake in my old car when I rang up I was told the cleaners had thrown them away I would have thought they would have been saved for me so I was very disappointed”

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Posted 5 years ago

“Only faulty if you can the car didn't have any handbooks got to buy one that's the only issue for me”

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Posted 5 years ago

Michael, Thank you for your review. We ordered you a handbook from Citroën when you bought the car. We're just waiting for it to be delivered. Please don't go out and buy one 😄 we will post it to you when it arrives. Kind Regards

Posted 5 years ago

“Such a simple process from start to finish. Great selection of vehicles and a great relaxed atmosphere. The staff couldn’t be more helpful. Superb!”

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Posted 5 years ago

“Excellent service from initial enquiry to collection,small issue with load cover but received replacement as promised within 24 hrs,thanks.”

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Posted 5 years ago

“Best car dealer I've delt with hassle free brilliant”

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Posted 5 years ago

“The staff were helpful, efficient and not at all pushy. My only gripe is that I arrived home to find no car mats not even carpet ones. Thought all cars came with some basic mats. Really disappointed with that.”

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Posted 5 years ago

“Generally the service was good and the salesperson was friendly and helpful, although there was a delay in replying to emails and there was no knowledge about the vehicle we were there to purchase as it was their first experience of a wheelchair accessible vehicle.”

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Posted 5 years ago

“Excellent approach and fantastic service”

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Posted 5 years ago

Direct Cars is rated 4.8 based on 2,215 reviews