Direct Cars Reviews

4.8 Rating 2,361 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,361 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

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“They was very helpful and I was very satisfied”

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Posted 5 years ago

“No nonsense sales, friendly and knowledgeable staff, second time I've bought a car from them, would highly recommend.”

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Posted 5 years ago

“Very Welcoming and very efficient.”

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Posted 5 years ago

“Good service, no hassle. Will recommend.”

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Posted 5 years ago

“Ian was lovely and made the whole process very easy. Great car, great price, great service”

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Posted 5 years ago

“Andy was great to deal with, no hard sell, left me to look round the car and go where i wanted on the test drive”

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Posted 5 years ago

“Thort they was very tight and no movement on prices on ours and there’s also never said when did the deal that there was an infrastructure charge and didn’t budge on it”

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Posted 5 years ago

“a really good experience ,with no sales pressure the staff were excellent I will go again.”

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Posted 5 years ago

“We have had cars from 4 different car dealers car shop perry's and one other direct cars are 100% better then the rest from start too finish”

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Posted 5 years ago

“Andy was super and made buying a car very straight forward and , he was helpful and polite”

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Posted 5 years ago

“Had a problem with car not yet sorted”

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Posted 5 years ago

“We bought me new car through Nick at direct cars sheffield he was extremely helpfull from the start booking the test drive right up to the end where he helped us tax the car at hand over, i was overall impressed with the price they offered for my old car and the competative price my new car was sold for. Overall very happy with the whole sale.”

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Posted 5 years ago

“Amazing place, amazing people! We dealt with Sean and he was brill, a proper smooth operator and he gave us a great deal! Very happy with our new car!”

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Posted 5 years ago

“Great sales service and aftercare. Would highly recommend buying a car from Direct Cars”

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Posted 5 years ago

“All was well but the car was sold saying it had a full service history but it could not be proved I should have been told it may not have a full service history And last I was offered a year's warranty and I could pay the rest of the two year plan but then I was told I would have to pay more It should have stayed the same not told the day after I had to pay 75 pounds more”

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Posted 5 years ago

“Fantastic selection of cars. Brilliant service with no pressure to buy. Everything went very smoothly, very happy with my purchase.”

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Posted 5 years ago

“friendly and efficient service”

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Posted 5 years ago

“I would highly recommend Direct Cars. The sales reps who looked after us were extremely pleasant, and helpful without the pushy sales. It’s was very relaxed and the whole process was easy and straight forward. I love my new car it’s amazing, it drives like a dream. Thank you to you all for helping me to choose the perfect car for me”

Direct Cars 5 star review on 10th March 2020

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Posted 5 years ago

“Overall we were completely satisfied with our dealings with Direct Cars, the people were helpful and friendly throughout and we are delighted with our purchase.”

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Posted 5 years ago

“Excellent service Thank you very much Dave Milner at Sheffield”

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Posted 5 years ago

Direct Cars is rated 4.8 based on 2,361 reviews