Direct Cars Reviews

4.8 Rating 2,263 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,263 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 8th September 2025

Anonymous

Anonymous // 01/01/2019

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“Friendly, professional, showed interest and did the best for you..”

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Posted 5 years ago

“Very professional and helpful staff and not pushy in the least. Vehicle immaculate and ready for collection on time. Pleasure purchasing a car from Direct Cars.”

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Posted 5 years ago

“I thought the service was great from start to finish no hassle just let us have a look at a car and we bought it even when I rang up they said they would put it to one side thought that was brillant”

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Posted 5 years ago

“I was very pleased with my service nick wardle was brilliant and very helpful and also the financial part overall I was extremely happy with the service”

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Posted 5 years ago

“Bought a car I had always loved but turned out it wasn't fit for sale. Had it for 7 days but was back at Direct cars for 3 of those days. Rejected the car and picked another one which I like but the shine of buying a new car after 12 years had worn off by then. The staff were good and sorted me out quickly but I still feel deflated from it all and it was so stressful.”

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Posted 5 years ago

“I have purchased a car before from Direct cars, so when wanted to buy a nearly new car I had no hesitation in going there. The staff were very helpful courteous. The car was immaculately turned out , I was very happy with my purchase. I would go again and recommend Direct cars to anyone.”

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Posted 5 years ago

“My purchase was a very smooth transaction, I've had my car for a few weeks now and love it. The whole experience was stress free and everything happened on the date that was promised. Thank you Direct Cars. Kind Regards Howard Goacher”

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Posted 5 years ago

“This was my second purchase of a car from Direct Cars, which means that they have gain my trust in the quality of the cars they sold. Special thanks to the seller Ian who made buying a car a pleasure. I recommend to everyone.”

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Posted 5 years ago

“I’ve bought a few cars from Direct over the years and have always found the service excellent.”

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Posted 5 years ago

“Pressured into changing my car with reassurance that new car would be more economical. This turned out to be very wrong. When I asked to swap back to my old car, I was told that by putting another owner on the log book the car was then worth nearly one thousand pounds less than I paid for it so it was a very expensive exchange. However Direct Cars are now offering the car I returned at a price of £5 less than when I bought it. Somehow I have the feeling that this is is not very fair. It appears that I am the only one who has lost out here.”

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Posted 5 years ago

“Always top quality”

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Posted 5 years ago

“Great efficient service”

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Posted 5 years ago

“Fantastic five star service nothing too much trouble Wouldn’t go anywhere else for my car”

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Posted 5 years ago

“My second car from Direct cars, Sheffield and on both occasions was met by the very lovely Ian who was most helpful, cheerful and very informative. I have informed all my friends who have said they are looking for a new car. I have already said that when I am ready for my next car I will be back”

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Posted 5 years ago

“Very easy to deal with once I'd made my selection, no hassles at all and everything explained in a thorough professional manner”

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Posted 5 years ago

“I recently purchased a Hyundai i10 and I am very pleased with both the vehicle and the way the sale was conducted. Jason was pleasant and courteous throughout and the whole experience was done efficiently and informatively throughout. Many thanks to all concerned.”

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Posted 5 years ago

“I really found the experience of buying my car wonderful . There was no hassle from them, just left us to look even when we asked for the keys. . Very friendly and informative. Andy even rang a couple of days later to see how we were getting on with the car.well impressed.”

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Posted 5 years ago

“I always look around when I am in the market for a vehicle. But I always end up back here. Great selection of cars, large or small to suit all budgets. And no hard sell tactics from the staff.”

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Posted 5 years ago

“Shaun was fantastic yet again great service Thanks guys”

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Posted 5 years ago

“Poor after service, multiple false promises.. still awaiting...5 months later for a return call to repair damage caused to my car by this dealer and advised it was a priority to be done!!! Made many family purchases previously..but this is the last one”

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Posted 5 years ago

Direct Cars is rated 4.8 based on 2,263 reviews