Direct Cars Reviews

4.8 Rating 2,409 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,409 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 24th March 2026

Anonymous

Anonymous // 01/01/2019

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“Great service, very helpful and kind staff, made buying my car easy and quick.”

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Posted 5 years ago

“Very professional and very quick got the car sorted on the same day”

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Posted 5 years ago

“Score would have been higher if the car had been supplied with mats. Little things count. Mats were in the boot of the car initially but on collection there were no mats. When i queried it i was told that if there were no mats either inside the car or in the boot then there wern't any. When you're spending £11.5k on a car you at least expect mats front and rear.”

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Posted 5 years ago

“Good friendly service”

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Posted 5 years ago

“We have just purchased our 2nd vehicle from direct cars, the sales man Ian gave us the freedom without any pressure to look around the car and answered all our questions, he was really friendly while staying professional too. I would recommend direct cars to anyone without hesitation.”

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Posted 5 years ago

“I like how you are not hassled when looking at cars. It was a strange situation with coronavirus happening but I was pleased with how I was dealt with”

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Posted 5 years ago

“Very swift efficient service made me feel welcome .no surprises”

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Posted 5 years ago

“Very helpful. Made sure I understood everything that was being spoke about. Even with Covid-19, made me feel comfortable ensuring everything was clean and sanitised.”

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Posted 5 years ago

“Great service as always, this is my second car from Direct Cars and will definitely use them again.”

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Posted 5 years ago

“We have been using direct cars for 16 years and don't intend to change. Its the best place for cars. We always deal with Ian Whiting. We trust his opinion and he always looks after us. We like the relaxed nature of direct cars. Nothing is too much trouble. Highly recommend.”

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Posted 5 years ago

“Great priced cars with a great sales team.”

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Posted 5 years ago

“Was very good would recommend them .We didn't realise had to make an appointment but they fitted us in.”

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Posted 5 years ago

“Everything went fine apart from going to post office in Sheffield that was closed so could not tax car that salesman said was open on a Sunday Found a few issues on car when we got home but not that bad When we got there you told us you only had one key when 2 in advert If I had not had to drive three and a half hours to pick it up I would have waited and since found out its a recall”

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Posted 5 years ago

“Buying a car is not something that I enjoy doing but Direct Cars made it easy and with less fuss. Lee dealt with my part exchange and the buying of my Hyundai and he was easy going, courteous and more importantly not at all pushy unlike other car sales I have visited and been put off by. If their after sales is as good as their sales I will definitely buy all my future cars from Direct Cars.”

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Posted 5 years ago

“No pushy salesmen, very helpful and easy purchase.”

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Posted 5 years ago

“Very helpful staff. Very easy to deal with and would not hesitate to refer them.”

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Posted 5 years ago

“I was very happy with the service I received . I would recommend them .”

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Posted 5 years ago

“The sales person I dealt with was very nice. I had a budget I couldn't go over and he showed me cars that were within my budget. Previously when buying cars I have said my budget but have still been shown cars that are more expensive. He was also very helpful with questions I had after I had made the purchase. Overall a great and pleasant experience”

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Posted 5 years ago

“Initial contact with salesman (name unknown) very disappointing. Didn’t seem interested in making a sale so we left. Later rang to complain, as we were really interested in the car. Spoke to Dave Milnes and he couldn’t have been more helpful. It was plain sailing from then on. A pleasure to do business with him.”

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Posted 5 years ago

“Excellent service under covid conditions. Very pleased with the car we purchased.”

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Posted 5 years ago

Direct Cars is rated 4.8 based on 2,409 reviews