Direct Cars Reviews

4.8 Rating 2,214 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,214 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful staff. Very easy to deal with and would not hesitate to refer them.”

Helpful Report

Posted 4 years ago

“I was very happy with the service I received . I would recommend them .”

Helpful Report

Posted 4 years ago

“The sales person I dealt with was very nice. I had a budget I couldn't go over and he showed me cars that were within my budget. Previously when buying cars I have said my budget but have still been shown cars that are more expensive. He was also very helpful with questions I had after I had made the purchase. Overall a great and pleasant experience”

Helpful Report

Posted 4 years ago

“Initial contact with salesman (name unknown) very disappointing. Didn’t seem interested in making a sale so we left. Later rang to complain, as we were really interested in the car. Spoke to Dave Milnes and he couldn’t have been more helpful. It was plain sailing from then on. A pleasure to do business with him.”

Helpful Report

Posted 4 years ago

“Excellent service under covid conditions. Very pleased with the car we purchased.”

Helpful Report

Posted 4 years ago

“Very friendly service always helpful car clean and ready on time really impressed would highly recommend direct Cars to anyone”

Helpful Report

Posted 4 years ago

“I bought my last 3 cars over the years from you always been satisfied&no problems with the cars”

Helpful Report

Posted 4 years ago

“Very good no messing about in and out second car I have bought , still waiting on hand book posting though .”

Helpful Report

Posted 4 years ago

“I have always bought my cars from direct cars and always satisfied thank you.”

Helpful Report

Posted 4 years ago

“My family have had quite a number of vehicles from Direct Cars over the years. However, this time has been the worse experience I have had with them. I understand things are strange and not normal practice at the moment but the representative showed absolutely no interest in us at all. He came across blunt when we asked questions about the vehicle. Not the best service I’m afraid.”

Helpful Report

Posted 4 years ago

“Front to back, no hassle. Straight forward process, supported with excellent service. Thank you Lee. 👍”

Helpful Report

Posted 4 years ago

“Amazing service every time I go for a nice fresh car . . . Staff are brilliant, service team are always happy to help. I will be buying cars from them for a long time :)”

Helpful Report

Posted 4 years ago

“I had decided to change my car earlier this year but when lockdown started, I thought I'd have to wait. Direct Cars were very good, opening as soon as they could with all necessary precautions. I found a suitable car online and arranged to view it. At the time I was due, it was sanitised and ready; I was able to drive it round the car park. The staff were friendly and receptive to questions, the whole process was easy, straightforward and value for money, there was no haggling about the value of my trade in, just a quick HPI check, which they showed us and deal done. Great experience.”

Helpful Report

Posted 5 years ago

“Excellent choice of cars, fantastic service from the sales staff.”

Helpful Report

Posted 5 years ago

“Keep up what you are doing Sales team very good and helpful no pressure just happy to help”

Helpful Report

Posted 5 years ago

“Quick and efficient service. Would highly recommend.”

Helpful Report

Posted 5 years ago

“Changed my opinion of car salesmen, which I have to say was pretty poor. Dave Milnes was polite and courteous, not pushy, we had a good car buying experience.”

Helpful Report

Posted 5 years ago

“Good vivid practice”

Helpful Report

Posted 5 years ago

“Brilliant from start to finish under very unusual circumstances”

Helpful Report

Posted 5 years ago

“We were dealt with very friendly staff and had no problem with the purchase of our 3rd vehicle that we have bought from Direct cars”

Helpful Report

Posted 5 years ago

Direct Cars is rated 4.8 based on 2,214 reviews