Direct Cars Reviews

4.8 Rating 2,214 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,214 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff are very friendly and helpful”

Helpful Report

Posted 4 years ago

“Couldn't be happier with our experience at Direct Cars with Tom. We were well looked after and the whole thing was very smooth, both the new car and part exchanging our old one. And we're very happy indeed with our new car, which is everything we wanted it to be. We love how well turned out it was too, with a clean MOT and three new tyres.”

Helpful Report

Posted 4 years ago

“I recently bought my new car from Direct Cars and everything from start to finish and driving away was easy. I highly recommend.”

Helpful Report

Posted 4 years ago

“The experience was very very good. No hassle while looking around the cars available. Lee the sales guy was very down to earth and at no point are any sales pressured. I would recommend Direct Cars with no hesitation.”

Helpful Report

Posted 4 years ago

“Straight forward no hassle dealing.”

Helpful Report

Posted 4 years ago

“Great service, very helpful and kind staff, made buying my car easy and quick.”

Helpful Report

Posted 4 years ago

“Very professional and very quick got the car sorted on the same day”

Helpful Report

Posted 4 years ago

“Score would have been higher if the car had been supplied with mats. Little things count. Mats were in the boot of the car initially but on collection there were no mats. When i queried it i was told that if there were no mats either inside the car or in the boot then there wern't any. When you're spending £11.5k on a car you at least expect mats front and rear.”

Helpful Report

Posted 4 years ago

“Good friendly service”

Helpful Report

Posted 4 years ago

“We have just purchased our 2nd vehicle from direct cars, the sales man Ian gave us the freedom without any pressure to look around the car and answered all our questions, he was really friendly while staying professional too. I would recommend direct cars to anyone without hesitation.”

Helpful Report

Posted 4 years ago

“I like how you are not hassled when looking at cars. It was a strange situation with coronavirus happening but I was pleased with how I was dealt with”

Helpful Report

Posted 4 years ago

“Very swift efficient service made me feel welcome .no surprises”

Helpful Report

Posted 4 years ago

“Very helpful. Made sure I understood everything that was being spoke about. Even with Covid-19, made me feel comfortable ensuring everything was clean and sanitised.”

Helpful Report

Posted 4 years ago

“Great service as always, this is my second car from Direct Cars and will definitely use them again.”

Helpful Report

Posted 4 years ago

“We have been using direct cars for 16 years and don't intend to change. Its the best place for cars. We always deal with Ian Whiting. We trust his opinion and he always looks after us. We like the relaxed nature of direct cars. Nothing is too much trouble. Highly recommend.”

Helpful Report

Posted 4 years ago

“Great priced cars with a great sales team.”

Helpful Report

Posted 4 years ago

“Was very good would recommend them .We didn't realise had to make an appointment but they fitted us in.”

Helpful Report

Posted 4 years ago

“Everything went fine apart from going to post office in Sheffield that was closed so could not tax car that salesman said was open on a Sunday Found a few issues on car when we got home but not that bad When we got there you told us you only had one key when 2 in advert If I had not had to drive three and a half hours to pick it up I would have waited and since found out its a recall”

Helpful Report

Posted 4 years ago

“Buying a car is not something that I enjoy doing but Direct Cars made it easy and with less fuss. Lee dealt with my part exchange and the buying of my Hyundai and he was easy going, courteous and more importantly not at all pushy unlike other car sales I have visited and been put off by. If their after sales is as good as their sales I will definitely buy all my future cars from Direct Cars.”

Helpful Report

Posted 4 years ago

“No pushy salesmen, very helpful and easy purchase.”

Helpful Report

Posted 4 years ago

Direct Cars is rated 4.8 based on 2,214 reviews