Direct Cars Reviews

4.8 Rating 2,214 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,214 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service, Ian took care of us from first looking for a car and followed through to the purchase. Excellent service.”

Helpful Report

Posted 4 years ago

“Plenty of selection to choose from, and pleasant overall buying experience. However, the brakes still sound rough/noisy (because the car was stationary for so long during covid lock down) when I was told that this would be remedied as part of servicing the car prior to purchase.”

Helpful Report

Posted 4 years ago

“Brilliant”

Helpful Report

Posted 4 years ago

“Very friendly service from start to finish and all hassle free.”

Helpful Report

Posted 4 years ago

“Very good, helpfull service. Covid 19 safety measures excellent. Mr Ian Whiting who dealt with our purchase was very curtious, helpfull and provided an excellent service from Direct cars. Will recomend Direct cars to anyone looking to buy another car. No pressure put on us at any time to buy. 👍”

Helpful Report

Posted 4 years ago

“Very helpful staff”

Helpful Report

Posted 4 years ago

“Very happy with the response and dealings with the staff member we had.”

Helpful Report

Posted 4 years ago

“Pleasant experience no hard sell. But very efficient.”

Helpful Report

Posted 4 years ago

“Very helpful and despite Coronavirus I felt very safe dealing with Direct Cars.”

Helpful Report

Posted 4 years ago

“Just purchased my new car Brilliant service from the staff from start to finish and love my new clio.”

Helpful Report

Posted 4 years ago

“luvly car the staff were very helpful.”

Helpful Report

Posted 4 years ago

“We bought a lovely car from direct cars, it was a smooth process, and the final checks before they release the car was very good.”

Helpful Report

Posted 4 years ago

“Very helpful a positive experience”

Helpful Report

Posted 4 years ago

“Very professional and knowledgeable staff. No pressure or hassle when looking at cars. Staff made themselves available as and when required.”

Helpful Report

Posted 4 years ago

“Went to look at a car got seated straight away and talked about it and signed for it there and then. Signed every thing on the Saturday and picked up Wednesday. They did us the mot for free because it was due and a proper valet in and out couldnt be more happier”

Helpful Report

Posted 4 years ago

“Easy car buy”

Helpful Report

Posted 4 years ago

“Staff very helpful and pleasant could not do enough for you”

Helpful Report

Posted 4 years ago

“Treated like royalty, excellent service”

Helpful Report

Posted 4 years ago

“I found my experience quite a pleasure. I wasn’t pestered at all and left to mooch around looking at cars. Once I had found my choice I went to the sales reception and took it from there. All the staff are really friendly and make you feel welcome. They explain all your optional extras (delivery package / Warrenties). 4 days later I was the proud owner of my new car. They also make part exchanging easy. I will definitely use them going forward.”

Helpful Report

Posted 4 years ago

“Bought a Ford Kuga Vignale on August 20th. Excellent service from the initial viewing, right through to collection, Ian Whiting was the Direct Cars sales representative we dealt with, Ian was kind courteous and very knowledgeable throughout, and never pushy, will definitely use Direct Cars again and hope Ian is there to help us”

Helpful Report

Posted 4 years ago

Direct Cars is rated 4.8 based on 2,214 reviews