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Direct Cars Reviews

4.8 Rating 1,922 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

4.8

Based on 1,922 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 5th March 2024

Direct Cars 5 star review on 8th February 2024

Direct Cars 5 star review on 26th January 2024

Patricia Heeley

Direct Cars 5 star review on 23rd October 2023

Aleksandra Starosciak

Direct Cars 5 star review on 22nd September 2023

Deborah Jayne Griffiths

Direct Cars 5 star review on 12th August 2023

Glyn David Jackson

Direct Cars 5 star review on 5th August 2023

51

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good vivid practice”

Posted 3 years ago

“Very good experience all round. Although the valet of the car wasn’t up to much in my opinion. I’ve had to clean it all again myself. But other than that all good. Would 100% recommend.”

Posted 3 years ago

“The customer service was excellent, The dealer communicated well and financial agreements were made before we reserved the vehicle. The dealer ensured all safety measures had been put in place and we felt safe throughout the process. The car was excellent and the financial agreements made were as agreed. We are very satisfied with the whole process”

Posted 3 years ago

“A good selection of cars for all taste's. Well laid out and no pressure from staff.”

Posted 4 years ago

“Thort they was very tight and no movement on prices on ours and there’s also never said when did the deal that there was an infrastructure charge and didn’t budge on it”

Posted 4 years ago

“All was well but the car was sold saying it had a full service history but it could not be proved I should have been told it may not have a full service history And last I was offered a year's warranty and I could pay the rest of the two year plan but then I was told I would have to pay more It should have stayed the same not told the day after I had to pay 75 pounds more”

Posted 4 years ago

“friendly and efficient service”

Posted 4 years ago

“first class sales person no rush or push”

Posted 4 years ago

“Good selection of cars. No pushy salesmen. Let you browse in peace. Purchasing a car was easy and stress free. Would recommend them.”

Posted 4 years ago

“Not pushy which is great, could walk round at own leisure with out been pestered.”

Posted 4 years ago

“From start to finish everything was spot on and handled very promptly and proffesional”

Posted 4 years ago

“Everything was ok till I had to pay £60 for car to be checked over if you pay all that money plus £500 for deposit you shouldn't have to pay the extra £60 a bit disappointed with that.”

Posted 4 years ago

“My experience with Direct Cars was overall a positive one and I would certainly recommend Direct Cars. The staff were friendly, helpful but most importantly not pushy or rude and the fact you could get the keys to the car and look at it at your own leisure was certainly a winning factor for me and helped me to chose a car I actually wanted rather than being told it was a car I needed.”

Posted 4 years ago

“the car i bought is very nice ,good value ,the only negative was the valeting was below standard ,i brought this to your attention and you had it re-valeted which was fine,but it should have been like that when i picked it up.”

Posted 4 years ago

“Very helpful!”

Posted 4 years ago

“Bought a car I had always loved but turned out it wasn't fit for sale. Had it for 7 days but was back at Direct cars for 3 of those days. Rejected the car and picked another one which I like but the shine of buying a new car after 12 years had worn off by then. The staff were good and sorted me out quickly but I still feel deflated from it all and it was so stressful.”

Posted 4 years ago

“Great service. I would like to thanks Shaun (sales person) for his friendly and helpful service. Its was nice experience to buy the car from direct cars. Thanks Direct Cars”

Posted 4 years ago

“Very good service”

Posted 4 years ago

“Friendly and efficient and car very clean. Charge to transfer not good!!!!”

Posted 4 years ago

“Traveled some 80 miles to have a look at a Skoda Yeti. The car was good, the salesman Andy was spot on, no pressure selling tactics, infact no pressure at all. Went back the following week and purchased the car.”

Posted 4 years ago

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Direct Cars is rated 4.8 based on 1,922 reviews