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Direct Cars Reviews

4.8 Rating 2,141 Reviews
96 %
of reviewers recommend Direct Cars
4.8
Based on 2,141 reviews
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Direct Cars Reviews

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 20th February 2025
Karen Buckley
Direct Cars 5 star review on 31st January 2025
Victor Watson
Direct Cars 5 star review on 30th January 2025
Madeleine Beard
Direct Cars 5 star review on 27th January 2025
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Direct Cars 5 star review on 24th September 2024
Alexandru Mumji
Direct Cars 5 star review on 24th September 2024
Alexandru Mumji
Direct Cars 5 star review on 17th August 2024
Paul Douglas
62
Anonymous
Anonymous  // 01/01/2019
Sales man fantastic, extremely disappointed with the finance team not knowing policy with GAP insurance waisting my time, where I was waiting for nearly 3 hrs to drive my new car away. However salesman fantastic.
Helpful Report
Posted 2 years ago
Hi Marc, many thanks for your review. We do apologise for the confusion in relation to the GAP policy, our finance team member made a genuine oversight in the age of the vehicle you purchased, which wouldn't have been covered by our current GAP provider. Despite this, we do hope you are enjoying your new vehicle and we look forward to seeing you again soon.
Posted 2 years ago
Excellent service highly impressed with the whole experience over the moon with out new car.
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Posted 2 years ago
Thank you David, happy to hear that you are impressed with the excellent service you received and that you are over the moon. Enjoy your new car and see you again soon.
Posted 2 years ago
Very impressed, without any hassle. Adam was professional, answered all my questions and completed the deal to the satisfaction of both parties. I will be back, but it will be about 6 or 7 years!!
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Posted 2 years ago
Thank you Kenneth, glad you enjoyed Adams's professional no hassle manner. Enjoy your new car and hopefully see you again sooner than 6/7 years time.
Posted 2 years ago
No pressure from sales.plenty of choice. Knowledgeable staff.good experience.
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Posted 2 years ago
Thank you Kevin, glad you enjoyed the no pressure experience. Enjoy your new car and see you again soon.
Posted 2 years ago
It was a ver easy process, the sales staff were great
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Posted 2 years ago
Thank you Louise, enjoy your new car and see you again in the future.
Posted 2 years ago
Thank you Direct cars, Thank you Ian Whiting for your no hassle buying experience, loving my new ford edge! Service, moted, prepaired to a very high standard. Highly recommended, thanks again.
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Posted 2 years ago
Thanks Daniel, glad you enjoyed the hassle free experience and we will pass your thanks on to Ian. Enjoy your new car and see you again soon.
Posted 2 years ago
Very good service trouble free
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Posted 2 years ago
Thank you Carl, happy that you enjoyed our service. Enjoy your new vehicle and see you again soon.
Posted 2 years ago
Terrific company to deal with.
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Posted 2 years ago
Thanks Richard, enjoy your new car and see you again soon.
Posted 2 years ago
No hassle. Plenty of time to look round with plenty of information displayed on vehicles. Helpful sales team and helpful finance team. Excellent service. Friendly, professional staff.
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Posted 2 years ago
Thank you Richard, enjoy your new car and see you again in the future.
Posted 2 years ago
Very helpful staff.no pressure from sales. Plenty of good quality cars on offer
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Posted 2 years ago
Thank you Kevin, enjoy your new car and see you again in the future.
Posted 2 years ago
Recently got a new car through direct cars, was a great experience from start to finish, everything was easy and dealt with really well, Sean who dealt with us was absolutely fab and made us feel very at ease throughout the process it was nice not to feel pressured into anything like you can sometimes with these things, he was a pleasure to deal with.
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Posted 2 years ago
Thank you Eden, nice to hear about the pleasurable, no pressure experience you had, we will pass your kind words on to Shaun. Enjoy your new car and see you again soon.
Posted 2 years ago
The staff at the Sheffield Direct Cars site were more than helpful throughout all the stages of purchasing my car. I have a garage and I will be recommending my customers to contact them the next time that they need a different car 10/10 , 5* Wells done and many thanks for a great caršŸ‘šŸ‘šŸ‘
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Posted 2 years ago
Thanks David for your kind words and the recommendation to your friends and customers. Enjoy your new vehicle and see you again in the future.
Posted 2 years ago
Friendly staff, didnt get pressured at all.Went back a couple of times to see a car i was interested in buying.Finally made my decision and Thomas sorted everything out..Very happy with my choice of car.. Thankyou.
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Posted 2 years ago
Thank you Christine, glad you enjoyed the no pressure environment and your dealings with our staff. Enjoy your new car and see you again in the future.
Posted 2 years ago
Brilliant salesperson Mr.Shaun. Very straightforward and great place for test drive.
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Posted 2 years ago
Thank you Eric, enjoy your new car and see you again soon.
Posted 2 years ago
I didnā€™t think I could get credit. Couldnā€™t prove income, too old yack yackā€¦. Not only did they get me credit, but at a cracking rate as well. These guys are the best. What a lovely bunch to deal with. Oh, and the car. It is like new, really it is. I am so happy. Iā€™ve bought many cars in my time thatā€™s both brand new and secondhand. This was the most pleasure I have had in getting a car. Give them a try, you might be pleasantly surprised, as I was.
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Posted 2 years ago
Thanks Richard, it was our pleasure to assist you in the purchase of your new car and we are happy to hear your kind words towards us, we will pass this on to everyone who you dealt with. Enjoy your new car and we will look forward to seeing you again in the future.
Posted 2 years ago
First class service from Shaun Palmer. The experience was really amazing very well done! My citron c3 is lovely to drive
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Posted 2 years ago
Thank you John, glad to hear about your amazing experience with the service you received from Shaun. Enjoy your new car and see you again soon.
Posted 2 years ago
Recently purchased a used car from Direct cars . Great people to deal with , got the deal I was happy with . No pressure salesman . Would recommend to anyone.
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Posted 2 years ago
Thank you Mark, happy to hear that you enjoyed our no pressure environment and that you would recommend us. Enjoy your new car and see you again soon.
Posted 2 years ago
Brilliant very happy šŸ˜Š
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Posted 2 years ago
Thanks Mohammed, glad to hear you are very happy. Enjoy your new vehicle and we will look forward to seeing you again in the future.
Posted 2 years ago
Direct cars were courteous, informative and very helpful. When buying my car they did everything they promised, and more, to ensure the car I bought was absolutely perfect. Items that were advised on the MOT were rectified straight away.
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Posted 2 years ago
Thank you Stephen, enjoy your new car and see you again soon.
Posted 2 years ago
Direct cars at Holbrook Sheffield were fantastic to deal with. The sales executive, Nic was an absolute pleasure to do business with. He made me feel very welcome and nothing was too much trouble. He found me the perfect car and negotiated a wonderful deal. All in all a fantastic experience. 5 stars from me !!!!
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Posted 2 years ago
Many thanks for your kind words and we will make sure to pass your comments on to Nick. Enjoy your new car and we will see you again soon.
Posted 2 years ago
Direct Cars is rated 4.8 based on 2,141 reviews