Direct Cars Reviews

4.8 Rating 2,296 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,296 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 9th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got a great deal! Very honest and helpful staff. Would highly recommend!”

Helpful Report

Posted 2 years ago

Thanks Claire, it is great to hear about your experience dealing with our helpful and honest staff members. Enjoy your new car and see you again soon.

Posted 2 years ago

“No rushing, looked after in a very helpful and friendly manner. No issues or complaints at all.”

Helpful Report

Posted 2 years ago

Thank you, we are glad you enjoyed the helpful and friendly manner of our staff and didn't feel rushed. Enjoy your new vehicle and see you again in the future.

Posted 2 years ago

“Shaun palmer who sold me the car was very good He even done my phone into the system and also tax the car he showed me how the sat nav works 10 out of 10 to the salesman even got a coffee brilliant”

Helpful Report

Posted 2 years ago

Thanks Alexander, we will pass your kind words on to Shaun and feel free to call in for a coffee anytime. Enjoy your new car and see you again soon.

Posted 2 years ago

“Very good selection of cars. Staff were very friendly and quick to offer chance of viewing vehicles. Tom was easy to talk to and gave good information about the vehicle in question and the procedure for purchasing. When collecting the vehicle i was pleased to be dealt with again in a very pleasant and comfortable manner. Very good overall experience.”

Helpful Report

Posted 2 years ago

Thank you Judith, it is lovely to hear that you enjoyed the pleasant and comfortable manner in which you was dealt with, we will pass your kind words on to Tom. Enjoy your new vehicle and will look forward to seeing you again in the future.

Posted 2 years ago

“Verty good service”

Helpful Report

Posted 2 years ago

Thanks Terence, glad you enjoyed the service you received. Enjoy your new car and see you again.

Posted 2 years ago

“No one pushing you to buy You’re left alone and sales person very helpful if you need to know anything”

Helpful Report

Posted 2 years ago

Thank you, enjoy your new car and see you again in the future.

Posted 2 years ago

“Second car bought now and it’s great, great service from Shaun & Phil once again”

Helpful Report

Posted 2 years ago

Thank you once again for choosing us Bradley, enjoy your new car and see you again soon.

Posted 2 years ago

“Hands down the best car showroom I have bought from turned up at the time agreed to view the car and Tom the salesman we delt with had already got the car open and running for us to view there was no pressure just introduced himself then left us to it soon as we decided the car was for us we spoke to Tom and it was the easiest most friendly sale I have ever had Tom also made an exception for us to pick the car up on a Saturday which they don’t normally do due to my work commitments all in all the entire experience was a pleasure and I can speak highly enough of Tom 10/10 👍🏻”

Helpful Report

Posted 2 years ago

Thank you Craig, it is lovely to read your comments about your experience and how much you enjoyed dealing with us. We will ensure your kind words will be passed on to Tom, enjoy your new car and see you again soon.

Posted 2 years ago

“No pressure from sales team very helpful”

Helpful Report

Posted 2 years ago

Thank you Lynn, enjoy your new vehicle and see you again soon.

Posted 2 years ago

“This is our third car that we have bought from Direct cars and we will not go anywhere else! You can browse at your leisure, no pushy sales people, staff are on hand if you need them and they are a team of genuinely down to earth people, needless to say we found our new car and are over the moon with it. Previous experience confirms that the after sales service is just as excellent - would highly recommend.”

Helpful Report

Posted 2 years ago

Thank you Susan, lovely to know that you have chose us once again and we will keep doing so due to our relaxed no pressure atmosphere. Enjoy your new car and we will look forward to seeing you again in the future.

Posted 2 years ago

“great experience and Luke was awesome and so helpful - have used twice now and would definitely use again!”

Helpful Report

Posted 2 years ago

Thank you Elaine, lovely to hear you had a great experience and we will pass your kind words on to Luke. Enjoy your new car and see you again soon.

Posted 2 years ago

“Great experience. No sales pressure. Staff very polite and accommodating. Took great care to listen.”

Helpful Report

Posted 2 years ago

Thanks Penelope, happy to hear you enjoyed the no pressure policy. Enjoy your new car and see you again in the future.

Posted 2 years ago

“As I bought my last car from Direct Cars 13 years ago, so when I needed a new one I thought I'd go back as they let you browse without swarming you. When I found the car I wanted, Ian made it a painless process to view and buy it. I highly recommend Direct Cars as their sales and customer service if first class.”

Helpful Report

Posted 2 years ago

Thank you Barry, glad to hear that you once again chose us and had a nice painless process. Enjoy your new vehicle and see you again in the future.

Posted 2 years ago

“Everything was easy straight forward and no pressure.”

Helpful Report

Posted 2 years ago

Thanks Geoffrey, happy to hear that everything was easy and straight and that you enjoyed our no pressure policy. Enjoy your new vehicle and see you again soon.

Posted 2 years ago

“Great firm wasn't happy that my sat nav wasn't working and on the check list saying it was I had to sort this myself but apart from that good”

Helpful Report

Posted 2 years ago

Thanks Jonathan, sorry to hear about your Sat Nav, if you would like to pop in we will be happy to have a look for you if needed. Enjoy your new car and see you soon.

Posted 2 years ago

“Nick was so helpfull and went out of is way to help us in anyway possible very good car salesman easy to talk to I would recommend him to anyone thinking of buying a new car”

Helpful Report

Posted 2 years ago

Thank you Angela, we will pass your kind words on to Nick. Enjoy your new car and see you again in the future.

Posted 2 years ago

“Delighted with the service, from initial contact to driving away with my new car! Nick was awesome!”

Helpful Report

Posted 2 years ago

Thank you Helen, glad to hear you was delighted with our service. Enjoy your new car and see you again soon.

Posted 2 years ago

“every thing fine except for one thing i have not got a handbook for my car please provide me with one”

Helpful Report

Posted 2 years ago

Thank you Clarence, your handbook has been ordered and will be posted out to you soon. Happy to hear everything else was good with your purchase, enjoy your new car and see you again soon.

Posted 2 years ago

“tom the salesman did everything he promised. so easy from buying the car to picking it up. any questions I asked were fully answered great service would recommend direct cars”

Helpful Report

Posted 2 years ago

Thanks Michael, glad you found the process easy and enjoyed the service you received. Enjoy your new car and see you again soon.

Posted 2 years ago

“Ian was fantastic, his service was outstanding. Thank you all. Luke was very pleasant too with the handover.”

Helpful Report

Posted 2 years ago

Thanks Peter, this is lovely to hear and we will pass your kind words on to Ian and Luke. Enjoy your new car and see you again in the future.

Posted 2 years ago

Direct Cars is rated 4.8 based on 2,296 reviews