Direct Cars Reviews

4.8 Rating 2,462 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,462 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 29th May 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant customer service from all staff, Shaun was really lovely, friendly and professional.”

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Posted 2 years ago

Thank you Molly, we will pass your kind words on to Shaun. Enjoy your new car and see again in the future.

Posted 2 years ago

“Very pleased with the service I received when buying my car last week. Tom Breeze was very helpful, friendly and patient when answering all my questions! This is the third car I have bought from Direct Cars and have always been satisfied. Would highly recommend.”

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Posted 2 years ago

Thank you Julie for choosing us again, enjoy your new car and we will look forward to seeing you again soon.

Posted 2 years ago

“Very good experience.Was left to look around then given good advice from the sales representative. Pleased with the purchase so far.Thankyou”

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Posted 2 years ago

Thank you Daniel, enjoy your new vehicle and see you again in the future.

Posted 2 years ago

“Very good choice of cars their staff are very helpful and friendly The whole process from start to finish was easy to understand and follow”

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Posted 2 years ago

Thank you Allyson, glad you found everything easy from start to finish. Enjoy your new car and see you again soon.

Posted 2 years ago

“Great service and the car was well prepared when I picked it up”

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Posted 2 years ago

Thanks Paul, glad you enjoyed the great service you received. Enjoy your new car and see you again.

Posted 2 years ago

“Staff were very friendly and helpful. Found the perfect small car in exchange for my old car. The overall process was made straight forward. Had a few small issues with the car after purchase and this was soon dealt with whilst covered under warranty.Would be better if a 3 month warranty came as standard rather than the one month. Overall very pleased with the whole sale and exchange.”

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Posted 2 years ago

Thanks Donna, great to know that you found the whole process straight forward in finding your new perfect little car and that we quickly dealt with the small issues you had after collection. Enjoy your new car and see you again.

Posted 2 years ago

“I got a lot of help finding the car that I wanted, then everything progressed very smoothly. Altogether a very pleasant experience.”

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Posted 2 years ago

Thank you Peter, we're happy to hear that everything progressed smoothly and that you had a pleasant experience. Enjoy your new car and see you again soon.

Posted 2 years ago

“Shaun very friendly and nice seller. The car meets expectations. We are so happy. Recommend 1000% Thank you Direct Cars!!!!”

Direct Cars 5 star review on 23rd October 2023

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Posted 2 years ago

Thanks Aleksandra, we are pleased to hear that you are happy and everything met your expectations. Enjoy your new car and see you again soon.

Posted 2 years ago

“Found a car online at this dealership and Shaun took on the whole sales procedure. From the moment I was in contact to the moment I had the keys in my hand Shaun was very friendly, honest and helpful. From start to finish took just 3 days and in that time the car was given a full MOT with no advisories and a full service along with a complete valet. Upon arriving at the dealership Shaun welcomed me, got all the paperwork sorted, checked my part exchange (which they gave a great price for) and walked me to my new car to inspect. Once I confirmed I was happy with it, Shaun had the paperwork signed, road tax applied and I was heading back home in my new car in no time at all. The dealership has a huge range of vehicles and at very competitive prices. Add to that the fantastic service and I can easily say I will return there for my next purchase. Great experience and great service!!!”

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Posted 2 years ago

Thank you Liam, we will be sure to pass your kind words on to Shaun and it's great to hear about your recent experience. Enjoy your new car and see you again in the future.

Posted 2 years ago

“I have now had 5 cars from Direct Cars and every time I have received excellent service from them. I would highly recommend them to everyone.”

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Posted 2 years ago

Thank you for your kind words and choosing us again, enjoy your new car and see you again soon.

Posted 2 years ago

“All of the staff we dealt with were very helpful and friendly”

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Posted 2 years ago

Thank you Dennis, enjoy your new car and see you soon.

Posted 2 years ago

“Excellent service. Brilliant staff.”

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Posted 2 years ago

Thank you, great to know you had an excellent experience. Enjoy your new car and see you again soon.

Posted 2 years ago

“Excellent and easy from start to finish”

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Posted 2 years ago

Thank you Michael, glad to know you had an easy and excellent experience. Enjoy your new car and see you again in the future.

Posted 2 years ago

“Very good interface with sales rep given keys to the cars that I wanted to view left alone to take stock of the cars I was interested in Sales rep really helpful and obliging very receptive to my request and questions made the process very easy all in all sales rep very good ambassador of your company”

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Posted 2 years ago

Thanks James for your kind words, enjoy your new car and see you again soon.

Posted 2 years ago

“This was my first encounter with Direct Cars and up to now has proved to be a very positive experience. Nick dealt with the sale and was very helpful both with the sale and documentation (the car required a change in taxation class). Nick also supplied a rear number plate for my caravan. The only downside from my point of view was the distance I had to drive to view and subsequently purchase the car (170 miles) but other than that I was well pleased with the experience.”

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Posted 2 years ago

Thank you David, great to hear about your positive experience. Enjoy your new car and we look forward to seeing you again in the future.

Posted 2 years ago

“Very friendly and helpful sales people. The no sales pressure makes a refreshing change from the usual pushiness at other car sales. I would highly recommend you.”

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Posted 2 years ago

Thank you, great to know you found all our staff friendly and helpful and enjoyed our no pressure atmosphere. Enjoy your new car and see again soon.

Posted 2 years ago

“From start to finish, everything ran smoothly. Ian looked after me and informed me of everything I needed to know.”

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Posted 2 years ago

Thanks Richard, enjoy your new car and see you again soon.

Posted 2 years ago

“Had three cars off them in the past. No problem s. Relaxed easy going, no pressure. Good to deal with.”

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Posted 2 years ago

Thank you Martin, glad to hear you found us good to deal with and our relaxed, no pressure approach. Enjoy your new car and see you soon.

Posted 2 years ago

“Very good and very helpful very satisfying experience thanks.”

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Posted 2 years ago

Thank you Norman, glad to hear you had a very good satisfying experience buying from us. Enjoy your new car and see you again.

Posted 2 years ago

“My third vehicle from Direct Cars Really pleased with the car and the service given”

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Posted 2 years ago

Thanks Margaret for once again choosing us, enjoy your new car and see you again soon.

Posted 2 years ago

Direct Cars is rated 4.8 based on 2,462 reviews