Direct Cars Reviews

4.8 Rating 2,141 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,141 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 20th February 2025

Karen Buckley

Direct Cars 5 star review on 31st January 2025

Victor Watson

Direct Cars 5 star review on 30th January 2025

Madeleine Beard

Direct Cars 5 star review on 27th January 2025

Global Lifelines Cleaning Services Limited

Direct Cars 5 star review on 24th September 2024

Alexandru Mumji

Direct Cars 5 star review on 17th August 2024

Paul Douglas

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service.”

Helpful Report

Posted 2 years ago

Thanks Matthew, enjoy your new car and see you again soon.

Posted 2 years ago

“Professional and helpful, the car was ready on time to be collected and felt that over and above attention had been given to the points raised on the MOT and was happy with the deals offered.”

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Posted 2 years ago

Thank you, enjoy your new car and see you again in the future.

Posted 2 years ago

“Great service and perfect car we’ve bought really happy with Shaun’s service will be back for another Panda”

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Posted 2 years ago

Thanks Bradley, glad to hear you enjoyed the service provided by Shaun, we will pass on your kind words to him. Enjoy your new car and we will look forward to seeing you again.

Posted 2 years ago

“Very polite and pleasant very good experience with them”

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Posted 2 years ago

Thank you Jacqueline, happy to hear about your pleasant experience. Enjoy your new car and see you again soon.

Posted 2 years ago

“Very friendly very understanding”

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Posted 2 years ago

Thank you Roxy, enjoy your new car and see you again soon.

Posted 2 years ago

“I phoned with an unrealistic request to Nick at Sheffield. I would only view the advertised car if it was possible that it could be signed, sealed and delivered within 36 hrs. As it was a fairly new car, Nick said it was possible so I viewed. The deal got sorted and he delivered. He even offered a reasonable px on my car that main Skoda dealer in Sheffield refused to consider to take as px! Defo recommend a trip out to them. Top quality service.”

Helpful Report

Posted 2 years ago

Many Thanks John, your request may have seemed unrealistic to you, however we always aim to fulfil peoples requests the best we can and as you said, we delivered! We are glad you enjoyed the service you received, and we do hope you enjoy your new car and will look forward to seeing you again soon.

Posted 2 years ago

“I am so pleased with my car handed to me in excellent condition. The staff at Direct Cars are so courteous and helpful. They answered all my questions.They were in no way pushy. Thank you so much.”

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Posted 2 years ago

Thank you, we are happy to hear that you are pleased with the condition of your new car and the process of purchasing from us on a whole. We look forward to seeing you again in the future and enjoy your new vehicle.

Posted 2 years ago

“Really positive experience, no pressure. Everything was explained to me in a professional manner. Would certainly return.”

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Posted 2 years ago

Thank you Julie, glad to hear you enjoyed the experience and our no pressure policy. Enjoy your new car and see you again soon.

Posted 2 years ago

“Good purchase process and post sale follow up.”

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Posted 2 years ago

Thank you Keith, see you again soon and enjoy your new car.

Posted 2 years ago

“Can’t fault my experience, everyone was lovely. Ian who i dealt with from start to finish was amazing and very helpful, made me feel at ease straight away, and was polite and professional, nothing was too much trouble for him. He is a credit to your company,”

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Posted 2 years ago

Thanks Jane, we will pass your kind words on to Ian. Enjoy your new car and see you again in the future.

Posted 2 years ago

“what a pleasure it has been dealing with Direct Cars, they did not pounce on you once you drove into their lot (usually we go when that happens), Nick let us take the time to look around our preferred choice and could not have been more helpful. The whole process was brilliant, quick, easy and we love our new car. We would certainly recommend you take a look at their cars on offer for a stress free experience. Thank you so much.”

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Posted 2 years ago

Many thanks Clive, glad you enjoyed the experience purchasing from us. Enjoy your new vehicle and see you again in the future.

Posted 2 years ago

“We purchased a lovely new car from here with great service at a great price. All done with ease and no pressure from lovely staff”

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Posted 2 years ago

Thank you Mandy, glad you found the process easy and enjoyed the no pressure policy adopted by our staff. Enjoy your new car and see you again soon.

Posted 2 years ago

“Fantastic service all round! Buying a car from Direct Cars Sheffield was the quickest and easiest car purchase I’ve ever done. Nick & Gaz we’re both very friendly, informative and professional. I’ll definitely be go back there next time when looking for my next car.”

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Posted 2 years ago

Thank you Chris, happy to hear you found the whole process quick and easy, we will be sure to pass your comments on to Nick and Gaz. Enjoy your new car and see you again soon.

Posted 2 years ago

“Very helpful and friendly staff and plenty of cars”

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Posted 2 years ago

Thanks Quentin, enjoy your new car and see you again in the future.

Posted 2 years ago

“Excellent customer service, good selection of vehicles.”

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Posted 2 years ago

Thanks Sara, enjoy your new vehicle and see you again in the future.

Posted 2 years ago

“Absolutely brilliant service. Nothing too much trouble for them if you're requiring their assistance. Leave you to look around which is great. No pressure sales. Had my previous car from them & now my newer current car & will definitely go back when needed. Highly recommend a visit & purchase.”

Helpful Report

Posted 2 years ago

Thanks Kathy, glad you enjoyed the brilliant service you received and enjoyed the no pressure atmosphere. Enjoy your new vehicle and see you again in the future.

Posted 2 years ago

“Really easy to deal with. Not ‘salesey’ and answered our numerous questions patiently and professionally.”

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Posted 2 years ago

Thanks Rebecca, glad to hear that found the process easy and enjoyed the way we operate. Enjoy your new car and see you again soon.

Posted 2 years ago

“The staff was very helpful and helped me with buying my car”

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Posted 2 years ago

Thank you Quentin, enjoy your new car and see you again soon.

Posted 2 years ago

“No pressure very good service and quality of cars will youse again”

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Posted 2 years ago

Thank you for your kind words Brian, see you again in the future and enjoy your new car.

Posted 2 years ago

“Very good service from start to finish. No pushy sales, very friendly staff. Highly recommend good honest sales team.”

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Posted 2 years ago

Thank you Julie, nice to know you enjoyed our no pressure policy. Enjoy your new car and see you again soon.

Posted 2 years ago

Direct Cars is rated 4.8 based on 2,141 reviews