Direct Cars Reviews

4.8 Rating 2,355 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,355 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good professional efficient service”

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Posted 4 hours ago

“direct cars are briliant not pushy walk round relaxed”

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Posted 5 hours ago

“Highly recommend Direct Cars have used this company since 2007, no hassle from anyone, able to look and browse, then when ready provide a first class service, used Shaun this time, he is a credit to your company, really helpful as is all your team.”

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Posted 1 day ago

Thank you Dale for choosing us once again and sharing your kind words that we will pass on to Shaun, enjoy your new car and we will look forward to seeing you again in the future.

Posted 1 day ago

“Returned once again, this is our 3rd car purchased from Direct Cars, and yet again excellent professional service this time from Luke. Yet again the experience in viewing cars, is second to none, no pressure when looking around. Everything was explained. My car was presented beautifully, as always, will return again.”

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Posted 1 day ago

Thank you once again for choosing and your extremely kind words, enjoy your new car and we will look forward to seeing you again soon.

Posted 1 day ago

“Excellent service”

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Posted 2 days ago

Thank you Darren, enjoy your new car and see you again.

Posted 1 day ago

“We went to view a car that I had seen online through the website and Luke was very helpful. Talked me through my different options with regards to payment and also about the car itself. He was a very good friendly salesman who was very helpful. When I collected the car, we dealt with Matt as Luke was with another customer at the time. Again, a great service from Matt. Everything went smoothly and I’m very happy with the service and of course my new lovely car.”

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Posted 3 days ago

Thanks Kirsty for your kind words and we will make sure we pass them on to Luke and Matt, enjoy your new car and see you again soon.

Posted 1 day ago

“Came to buy a car on New Years Eve, dealt with Matt Elliott, who was pleasant and friendly. No pressure sales which was welcomed, answered all our questions and provided what he offered us when picking the car up on 7th Jan. All in all took 1hr from seeing the car to signing for it. Exactly what we wanted. Would definitely seek out Direct Cars to use when purchasing our next vehicle”

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Posted 3 days ago

Thank you Lorna for your great comments, enjoy your new car and see you again in the future.

Posted 1 day ago

“Very pleased with the service provided by Direct Cars when purchasing my new car recently. Luke was very helpful and professional answering questions when first enquiring and then dealing with the purchase. When collecting my new car Daniel was extremely professional & helpful too. Found the whole process very organised and went smoothly even though we live a distance away. We have also found after sales customer service excellent too.”

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Posted 4 days ago

Thank you Michelle, it's great to hear you are very pleased with the service we have provided and we will pass your kind words on to the staff members involved. Enjoy your new car and we will see you again soon.

Posted 1 day ago

“So happy 😀 with my smart car, thank you 🙏 to Nick for arranging everything, really helpful/ professional and he kept me informed of progress. I brought the car online without a test drive as too far away from direct cars 🚗 the car was delivered as planned on time, and car 🚗 was as described and drive's perfectly. Really nice 😊 delivery man. Highly recommend direct cars and would definitely use them again.”

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Posted 4 days ago

Thank you Samantha for choosing our home delivery service, we're pleased to hear everything is to your satisfaction and we will pass your kind words on to all involved. Enjoy your new car and speak to you again soon.

Posted 1 day ago

“The whole experience of buying the car was as smooth as silk and all the staff are so friendly and helpful especially Nick Wardle. All the very best to all and thank you Kind regards Sean”

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Posted 1 week ago

Thank you Sean for sharing your very kind words about your recent experience, enjoy your new car and see you soon.

Posted 1 day ago

“Excellent and smooth transaction whilst buying my car from Shaun 👌🏼”

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Posted 2 weeks ago

Thank you for sharing, enjoy your new vehicle and see you again soon.

Posted 1 day ago

“This is my second car purchase as I found the staff really helpful but not pushy with flash sales jargon. When you find your car very simple everything done for you. When I change again I will return for the 3rd time and would highly recommend.”

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Posted 2 weeks ago

Thanks Julie for choosing us once again and sharing your experience with your very kind words, enjoy your new car and we will look forward to seeing you again.

Posted 1 day ago

“I saw a car i was intrested in and thought i like this car. Took it for a test drive and thought yes this is mine. So i did a part exchange. Happy customer.”

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Posted 2 weeks ago

Thank you Lance, we are pleased to hear you are a happy customer. Enjoy your new car and see you again soon.

Posted 1 day ago

“Great experience. Shaun and Gareth were brilliant. No pressure and never pushy.”

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Posted 2 weeks ago

Thanks James for sharing your great experience, enjoy your new car and we will look forward to seeing you again.

Posted 1 day ago

“This is the 3rd car l have bought from direct cars and the servicec all 3 times has been fantastic. I dealt with Luke this time and he was easy to talk to and explianed everthing , excellent service”

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Posted 2 weeks ago

Thank you Patricia for choosing us once again and your very kind words and we will be sure to pass them on to Luke. Enjoy your new car and see you again soon.

Posted 1 day ago

“Totally love my car that I bought from Direct cars! Brilliant service, no hassle or any pressure from the team. I would recommend this company for your next car purchase! I will definitely be coming back! Thanks guys”

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Posted 2 weeks ago

Thank you Paula, it's fantastic to hear you enjoyed our no hassle no pressure policy and found our service brilliant. Enjoy your new car and see you again in the future.

Posted 1 day ago

“Up to now I am pleased with direct car's the sales staff was good”

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Posted 2 weeks ago

Thanks Alan, it's good to hear you are pleased with your experience. Enjoy your new car and see you soon.

Posted 1 day ago

“Great selection of cars , good competitive prices and Matt the salesman got us a good deal overall very happy with the car would recommend”

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Posted 3 weeks ago

Thank you Paul for your kind words, enjoy your new vehicle and see you soon.

Posted 1 day ago

“Simple and straightforward. Nice staff.”

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Posted 3 weeks ago

Thanks Simon, we're happy to hear you found everything straightforward and simple. Enjoy your new car and see you again soon.

Posted 1 day ago

“Great cars, fair prices abd very knowledgeable and friendly staff”

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Posted 3 weeks ago

Thank you for great comments, enjoy your new car and see you again in the future.

Posted 1 day ago

Direct Cars is rated 4.8 based on 2,355 reviews