Direct Cars Reviews

4.8 Rating 2,472 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,472 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 18th July 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from start to finish”

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Posted 12 hours ago

“Great service, easy purchase, reliable after-care”

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Posted 2 days ago

Thank you, we're glad you hear you found our service great. Enjoy your new car and see you again soon.

Posted 17 hours ago

“Is very good 👍 garage staff are very helpful excellent service i recommend if any one needs us cars or new DIRCT CARS LTD SHEFFEELD S20 3FG is Thank you very much to them.”

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Posted 4 days ago

Thank you Fahrudin, enjoy your new car and see you again in the future.

Posted 17 hours ago

“A great experience from first viewing through to post-purchase. Tom was really helpful, friendly and reassuring throughout. I love my new car!”

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Posted 5 days ago

Thank you for your kind words, enjoy your new car and see you again.

Posted 17 hours ago

“Nice show room with plenty of cars. Friendly sales, felt no pressure. Delivery went smoothly.”

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Posted 6 days ago

Thank you Damien for your kind words, enjoy your new car and see you soon.

Posted 17 hours ago

“Shaun Palmer was brilliant when I was purchasing my car, very informative, friendly, helpful and not pushy at all”

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Posted 1 week ago

Thank you Kenneth, enjoy your new car and see you again soon.

Posted 17 hours ago

“Looked around at other dealers , In hindsight should have gone to direct cars first and would have saved the hassle and disappointment . Good quality cars at good prices , all my questions answered , very good buying experience .”

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Posted 1 week ago

Thanks Shaun, it's great to know you preferred the buying experience with us than other dealers. Enjoy your new car and see you again soon.

Posted 17 hours ago

“Company was very nice to deal with, didn't try to push me into buying a car and was very relaxed and also paid for service and MOT of my new car meaning I don't have to do anything with it now I told next year”

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Posted 1 week ago

Thank you Fay, we are pleased to know you found everything relaxing. Enjoy your new car and see you again.

Posted 17 hours ago

“I chose Direct Cars as there was a good choice of cars advertised, with a couple I wanted to view. On arrival I was left to look round the cars, I then spoke to Shaun, Senior Sales Assistant about 3 specific cars I was interested in, which he unlocked to leave me to look round the inside. I chose one to test drive on the site on my own, before deciding to purchase. Shaun explained all the paperwork, and answered my questions, and didnt make me feel pressurised to buy at all. I was given a date when the car would be ready to pick up, and the collection went smoothly. I am very pleased with my new car a Toyota Yaris Cross. I was pleased with the overall experience of viewing and purchasing the vehicle from Direct Cars.”

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Posted 2 weeks ago

Thank you for your lovely comments, enjoy your new car and see you again soon.

Posted 17 hours ago

“Luke was very personable and helpful to me, 65 year old woman buying newish car. Very professionally dealt with ,all extra questions answered and video sent as buying to be sent to Bristol. Dave also sorted some final bits ,all excellent service. Highly recommend.”

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Posted 2 weeks ago

Thank you Susan for your very kind words and we will be sure to pass them on to all involved, enjoy your new car and we will look forward to hearing from you again soon.

Posted 17 hours ago

“Lots of cars to view but really went with the kuga in mind , had a look round , no pushy sale team left us alone until we was ready. Was amazing with us arranged a test drive , decided to have to car . The car was ready to pick up early aswell. Will use again but will be a few years as love the car I got.”

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Posted 2 weeks ago

Thank you for sharing your recent experience, enjoy your new car and see you again in the future.

Posted 17 hours ago

“Overall a very pleasant experience. Nothing too much trouble. Would definitely recommend direct cars to anyone.”

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Posted 2 weeks ago

Thank you Mitchell, we're happy to hear you found the experience to be very pleasant. Enjoy your new car and see you in the future.

Posted 17 hours ago

“The sales executive was friendly and helpful and further questions were handled professionally by receptionist who was excellent.”

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Posted 2 weeks ago

Thank you for your kind words, enjoy your new car and see you soon.

Posted 17 hours ago

“Really happy with the service received when buying my new car. Shaun was really helpful throughout and made the whole process easy and stress free.”

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Posted 2 weeks ago

Thanks Kathryn, it's great to hear you found everything stress free and easy. Enjoy your new car and see you again soon.

Posted 17 hours ago

“Purchasing a car made so easy. No pressure selling and a lovely sales advisor added to the whole experience.”

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Posted 3 weeks ago

Thanks Julia, we're pleased to hear you found the experience easy. Enjoy your new car and see you again soon.

Posted 17 hours ago

“I have purchased 3 cars from Direct Cars now and have always found the experience to be excellent. Ability to review car, test drive and then discuss purchase. Car was perfect when collected.”

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Posted 3 weeks ago

Thank you Richard for choosing us once again, enjoy your new car and we will look forward to seeing you again soon.

Posted 17 hours ago

“Knowledgeable pleasant staff members. No pressure to buy. Would recommend to anyone looking to buy a good car.”

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Posted 3 weeks ago

Thanks Alison, enjoy your new car and see you again.

Posted 17 hours ago

“Excellent service all round, especially from Dan in sales making my first ever purchase from Direct Cars a pleasure. Thank you.”

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Posted 3 weeks ago

Thank you Allison for your kind words, enjoy your new car and see you again in the future.

Posted 17 hours ago

“Very friendly members of staff both helpful and knowledgeable ..”

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Posted 1 month ago

Thank you Trevor, enjoy your new car and see you again soon.

Posted 3 weeks ago

“I had a very good and hassle free experience purchasing my new car from Direct Cars. I was left to test drive and examine the car without any pressure or pushiness whatsoever. Nick Wardle was on hand however to answer my queries. He guided me through the handover process when I part exchanged my old vehicle and all went smoothly on the day regarding paperwork etc. I've had my new car a week now and loving it.”

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Posted 1 month ago

Thanks Joan, we're pleased to know you enjoyed our no hassle policy. Enjoy your new car and see you again.

Posted 3 weeks ago

Direct Cars is rated 4.8 based on 2,472 reviews