Direct Cars Reviews

4.8 Rating 2,409 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,409 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 24th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service highly recommend”

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Posted 6 days ago

“Matt was really easy to deal with he went above and beyond,Matt was never pushing to try and sell me all the add ons he was straight forward and very friendly. Excellent company from start to finish I would highly recommend to anyone who wants a second hand car.”

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Posted 6 days ago

“Good quality cars no fuss made easy to buy Mathew Elliott real good sales person would recommend him car was looking great when i arrived to collect it 10 /10 thanks”

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Posted 1 week ago

“Excellent service with no hassle luke delivered the car as he said he would in tip top condition very good indeed”

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Posted 1 week ago

“Shaun was fantastic throughout and made the process of buying the car totally stress free.”

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Posted 1 week ago

“I was very pleased with how easy I found a car, part exchanged my car and drove my new car away all within a week. The service by Luke was really good. I didn't feel under pressure to buy. In fact they left me lone to wander around, sit in cars, ask questions when I was ready. Really good.”

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Posted 1 week ago

“Lovely service from Mathew”

Direct Cars 5 star review on 8th April 2026

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Posted 2 weeks ago

“Had no problems with Direct Cars for the service I was given. It’s good to know I got the same experience as my parents who bought a car 15 years ago. They don’t follow you about, they tell you what you need to know. I highly recommend Direct Cars for your next purchase.”

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Posted 2 weeks ago

“Really good from start to finish thanks to Matt who made the deal happen and debs on the service desk thank yo”

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Posted 3 weeks ago

Thanks Keith for sharing your feedback and we will pass your thanks on to Matt and Debi. Enjoy your new car and see you again soon.

Posted 3 weeks ago

“Very easy to deal with”

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Posted 3 weeks ago

Thank you Richard, enjoy your new car and see you soon.

Posted 3 weeks ago

“The process was easy from start to finish. Matt was great, even had a laugh, and nothing to much trouble for him. It was great being able to look around without being hassled.”

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Posted 3 weeks ago

Thank you Jennifer for your kind words and we will be sure to pass them on to Matt, enjoy your new car and see you soon.

Posted 3 weeks ago

“I knew what I wanted, ford puma, saw it on line. There was no pressure sales man, just said if you need anything hyst ask. Took it for a spin and bought it! Daniel was easy to deal with any got a decent trade in”

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Posted 3 weeks ago

Thank you Karen, we're glad to hear you found Daniel easy to deal with and enjoyed our no pressure policy. Enjoy your new car and see you again in the future.

Posted 3 weeks ago

“Excellent service from initial contact to driving away our new car. Thanks Direct Cars.”

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Posted 4 weeks ago

Thanks Julie, great to hear you found our service excellent. Enjoy your new car and see you again.

Posted 3 weeks ago

“Great service and pricing”

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Posted 4 weeks ago

Thank you Simon for your feedback, enjoy your new car and see you again.

Posted 3 weeks ago

“Great car buying experience, we were left to look around for as long as we needed with absolutely no pressure from anyone. Shaun was really helpful and and informative. Would definitely recommend Direct Cars and would use again without a doubt”

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Posted 4 weeks ago

Thanks Paula, it's our pleasure to hear you found your recent experience great and enjoyed our no pressure policy. Enjoy your new car and see you again soon.

Posted 3 weeks ago

“Absolutely loved our experience with direct cars, very professional and no hassle, kept informed from start to picking up our new car, the experience was made complete with Shaun Palmers helpfulness and guidance, we felt completely relaxed as buying a new car can be an anxious time, there was no rushing we did everything in our time and Shaun’s help and kindness helped us to decide to make a purchase, thanks again, would highly recommend Direct Cars to anyone.”

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Posted 1 month ago

Thank you Dianne, it's a pleasure to hear you loved your recent experience and that Shaun made you feel relaxed throughout, we will be sure to pass your comments on to him. Enjoy your new car and we will look forward to seeing you again.

Posted 3 weeks ago

“All good no issues”

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Posted 1 month ago

Thank you, we're happy to hear everything went smoothly with no issues for you. Enjoy your new car and see you again in the future.

Posted 3 weeks ago

“All went OK, the vehicle is running and looking well.”

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Posted 1 month ago

Thank you Brian for sharing your feedback, enjoy your new car and see you again.

Posted 3 weeks ago

“All business done in a very quick,calm and civil manner Thankyou Shaum.”

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Posted 1 month ago

Thanks Graham, it's great to hear all was to your satisfaction. Enjoy your new car and see you soon.

Posted 3 weeks ago

“The service we received was well informed, honest and to-the-point. We were there to buy a car, which we did. No BS, No product upselling, No salesman fluff or PCP pushing. Just good people providing a good service in a way that best suited the customer and situation. Really happy with the new motor so far. Would 100% recommend.”

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Posted 1 month ago

Thank you, we're pleased to hear you enjoyed our service. Enjoy your new car and see you again.

Posted 3 weeks ago

Direct Cars is rated 4.8 based on 2,409 reviews