Direct Cars Reviews

4.8 Rating 2,213 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,213 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy and felt safe whilst buying car”

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Posted 3 years ago

Thanks Ronald, we are glad you felt safe with the COVID practises we have put in place and you found the process easy. Enjoy your new car and we hope to see you again.

Posted 3 years ago

“Excellent service with good range of cars and no hassle approach”

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Posted 3 years ago

Thank you for your review, we are happy you enjoyed the service you received. Enjoy your new car and see you again soon.

Posted 3 years ago

“No pressure sales approach, very professional. Would go back!”

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Posted 3 years ago

Glad you enjoyed our no pressure approach, enjoy your new car and see you again soon.

Posted 3 years ago

“Helpful staff, but don’t like the fact you can’t have a proper test drive and no one to show you how the various things work on the dashboard , obviously that’s a problem with buying a car at the moment”

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Posted 3 years ago

Thank you for the review Elvin, fingers crossed we will be able reduce our COVID measures soon and get back to a more normal way of operating! We hope you are enjoying your new vehicle and we hope to see you again soon.

Posted 3 years ago

“Our experience purchasing a car from Direct cars couldn't have been better, Tom (salesman)is extremely knowledgeable about the car I bought ,i can confidently say we will be returning to Direct cars for future car purchases and highly recommend them to anyone in the market for a new vehicle.”

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Posted 3 years ago

Thank you Carl, glad you was happy with your experience buying from us. Enjoy your new car and see you again soon.

Posted 3 years ago

“Great car. Good service. Happy customer”

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Posted 3 years ago

Hi Kate, glad to read you are another happy customer of ours. Enjoy your new car.

Posted 3 years ago

“Amazingly helpful throughout the process and so easy, I part exchanged my vehicle and that was easy also. Massive thanks to all the staff especially Ian who dealt with my case. Extremely happy with my new car, Would definitely recommend!”

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Posted 3 years ago

Thanks for the great review Jordan, we will pass on your kind words to Ian. Enjoy your new car.

Posted 3 years ago

“They had what I wanted did a good deal with my PX came away happy !”

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Posted 3 years ago

Thanks for your review, we are pleased that you are happy with your purchase. Enjoy your new car and we hope to see you again in the future.

Posted 3 years ago

“No pressure, allowed to view the card without being . Good range of stock. Sean helped us with any questions we had, and the collection of new car went without a hitch”

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Posted 3 years ago

Thanks Liam, we are happy you enjoyed our "No hassle No pressure" policy.

Posted 3 years ago

“Excellent choice of cars. Found the car I was looking for and was able to look without being rushed, but knew assistance was there if needed. A good price and great service. I would certainly recommend Direct Cars”

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Posted 3 years ago

Hi Richard, thank you for your kind words. We hope you are enjoying your new car and we hope to see you again in the future.

Posted 3 years ago

“Great team and happy to help. Not pushy like other places, they leave you to look round in peace until you require their help.”

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Posted 3 years ago

Thank you Katy, we are glad you enjoyed our relaxed approach and enjoy your new car.

Posted 3 years ago

“Not available”

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Posted 3 years ago

“Hi my name is Ian. I had a run over to Direct Cars just to show my wife a car I was thinking of for towing a caravan at some point , the car I was looking for was an Hyundai i40 but I wanted a estate unit and no less than 140bhp Diesel unit , that being a turbo . Drove down the drive my wife said there was a car I was looking for on the left didn’t think much of it , sure enough there it was all the kit and more the right engine , full leather 25 thousand on the clock , picked up the keys from from Shaun we both had a drive put some cash on it to keep it for us picked it up on 11 June never looked back what a motor just coved 700 miles down the south cost never missed a beat . Thanks to Shaun and team keep those cars coming always a good place to take a look round . 👍”

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Posted 3 years ago

Thank you for review Ian, we are glad you are happy with your new car and we will pass your thanks on to Shaun.

Posted 3 years ago

“No hassle,no pressure but there if needed advice. Best car buying experience I've had by far.”

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Posted 3 years ago

Thank you for the great review David! Glad you liked our no hassle, no pressure sales enviroment and that everything went as planned. Enjoy your new car!

Posted 3 years ago

“Very good got good value for the car I was trading in”

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Posted 3 years ago

Thank you Janice! Enjoy your new car.

Posted 3 years ago

“A first class service, no hassle . I saw the car that I wanted asked for the keys and checked it out. I went to see Ian the sales rep and he sorted everything out with no fuss . I wasn't pressured into buying things that I didn't want this is the second car I have bought from Direct Cars and I would recommend them to everyone. Many thanks to Ian”

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Posted 3 years ago

Thank you for your review, Philip. We are glad you liked our no hassle, no pressure sales environment and that Ian was helpful. We will make sure he reads your comments. See you again soon and enjoy your new car!

Posted 3 years ago

“Good service no pressure. given keys to view car shaun was very good helped in every way he could. car was very clean inside and out a nice experience big thankyou direct cars and (shaun )very happy”

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Posted 3 years ago

Glad you liked our no hassle, no pressure sales environment, Robert! We will ensure Shaun reads your comments. Thank you and enjoy your new vehicle!

Posted 3 years ago

“Excellent service, Shaun dealt with me, what a great guy.”

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Posted 3 years ago

Thanks for the review Alan! Enjoy your new car.

Posted 3 years ago

“As always the service was second to none and nice to catch up with zed and the sales team”

Direct Cars 5 star review on 22nd July 2021

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Posted 3 years ago

Thank you, David. It was great to see you again! Enjoy your new car.

Posted 3 years ago

“Lovely staff. Had to return car as it had a problem. It was sorted straight away. No pressure to buy very relaxing atmosphere. Was able to get the car I wanted that suited me. Very happy highly recommend.”

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Posted 3 years ago

Thank you for your review Mollie. We are sorry that you encountered a problem shortly after delivery, but are pleased to see it got sorted quickly and that you were still happy with the service overall. See you soon and enjoy your new car!

Posted 3 years ago

Direct Cars is rated 4.8 based on 2,213 reviews