Direct Cars Reviews

4.8 Rating 2,213 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,213 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shaun was very helpful no pushy sales quick and efficient and friendly. After sales good as well would definately recommend yourselves thankyou”

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Posted 3 years ago

Thank you Ann, see you again in the future and enjoy your new car.

Posted 3 years ago

“Excellent service provided by hugely professional people who were polite knowledgeable and very helpful. Process from start to finish was simple and without being pressured and prices are very competitive. Would highly recommend Direct Cars and I would most definitely use their services again.”

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Posted 3 years ago

Thank you, enjoy your new car and see you again soon.

Posted 3 years ago

“Direct Cars were really helpful they put no pressure on us at all. We visited numerous times looking at the same cars. The buying process was easy to follow and collection the same Definitely recommend them. A special thank you to Shaun for you patience”

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Posted 3 years ago

Thanks Lesley, we are glad you found the whole process easy and pressure free. We will pass your thanks on to Shaun, enjoy your car and see you again in the future.

Posted 3 years ago

“Direct cars Sheffield I would like to thank the team at direct cars the service team and sales team were fantastic helpful and understanding to my needs . The aftersales the team give is so important and direct cars didn’t disappoint.. thanks dean Castle”

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Posted 3 years ago

Thank you Dean, it was our pleasure to assist you once again. Enjoy your new car and see you again soon.

Posted 3 years ago

“No hassle, No pressure selling, professional staff. Overall excellent service.”

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Posted 3 years ago

Thank you Lynn, we are pleased you enjoyed our no pressure approach. Enjoy your new vehicle and we do hope to see you again in the future.

Posted 3 years ago

“Couldn't believe how easy it was. Left us to look around with no hassle, chose a car we liked and then the staff couldn't have been more helpful. Would highly recommend. Special thanks to Ian, Shaun & Phil”

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Posted 3 years ago

Thanks June, we are glad you found it easy with our no hassle approach, we will pass on your thanks to Ian, Shaun and Phil. Enjoy your car and we hope to see you again soon.

Posted 3 years ago

“WE ARE VERY PLEASED WITH THE SERVIC AND THE SALESMAN IAN WHITING WAS VERY PLEASANT AND POLITE AND WAS O/K WITH OUR NEEDS FOR THE CAR AND UNDERSTOOD WHY WE WANTED TO CHANGE IT”

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Posted 3 years ago

Thank you Norma, we will pass on your kind words to Ian. See you again soon.

Posted 3 years ago

“As always fully satisfied with the service I received from Ian selling me my 5th mercedes keep up the good work .”

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Posted 3 years ago

Hi Steven, thanks for the review and it was nice to see you again for your 5th car from us. Thanks again and see you soon.

Posted 3 years ago

“Hassle free”

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Posted 3 years ago

Thank you Judith, glad you liked our hassle free policy. Enjoy your new car and see you again in the future.

Posted 3 years ago

“Staff very friendly and efficient all explained thoroughly so was easy to understand all in all a good experience.”

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Posted 3 years ago

Thanks Jack, we do hope you are enjoying your new car and we will see you again in the future.

Posted 3 years ago

“Very happy with Dircect Cars excellent service from Ian”

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Posted 3 years ago

Thank you Stephanie, enjoy your new car and we hope to see you again soon.

Posted 3 years ago

“Very good service and excellent service from the staff. Very polite. Not pushy .I would recommend and deal again if needed”

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Posted 3 years ago

Many thanks Marina, we are pleased you was happy with the service you received from all our staff. Enjoy your new vehicle and we hope to see you again in the future.

Posted 3 years ago

“Very good service this my 3rd car got from Direct cars would highly recommend nothing is to much trouble very helpful”

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Posted 3 years ago

Thanks Patricia, it was nice to see you again and we hope you are enjoying your new car. See you again soon.

Posted 3 years ago

“Fantastic selection of cars at good prices, the sales representative Ian who dealt with me from start to finish was spot on, friendly, informative and good advice. Couldn't recommend highly enough”

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Posted 3 years ago

Many thanks Sam, we will pass your feedback on to Ian. Enjoy your new car and we hope to see you again.

Posted 3 years ago

“Excellent”

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Posted 3 years ago

Thanks Alan, enjoy your new car and see you again soon.

Posted 3 years ago

“Staff were very friendly and helpful. Not at all pushy and very knowledgeable.”

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Posted 3 years ago

Thank you for your kind words David. We hope you are enjoying your new car and that we will see you again in the future.

Posted 3 years ago

“Efficient Helpful Professional I would recommend them highly I dealt with Ian who was all of the above 😁😎👍”

Helpful Report

Posted 3 years ago

Thanks for the great review and video Peter. We will pass your comments on to Ian and we hope you are enjoying your new vehicle, hopefully we will see you again in the future.

Posted 3 years ago

“Excellent customer car no pressure at all kept me well informed of progress of my bit of finance. Tom was brilliant Will definitely buy from this company again so happy with my new car feel like I have had her forever :)”

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Posted 3 years ago

Thanks Kerrie, we are happy you enjoyed our no pressure approach and we will pass your kind words on to Tom. Enjoy your new car and see you again soon.

Posted 3 years ago

“Upon collecting the vehicle the sales man queried that we hadn’t told him about the roof not working! We assured him we had. This made me feel very uncomfortable however he did accept it but it did take the edge off what should of been an exciting day collecting my new car.”

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Posted 3 years ago

Thanks for the review Nicola, we are sorry you felt uncomfortable with this small issue whilst collecting your new, however we hope you are enjoying your new vehicle and we hope to see you again soon.

Posted 3 years ago

“Excellent friendly service have used for my last few cars & will most definitely use again.”

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Posted 3 years ago

Thanks for the great review and choosing us again for your new car. See you again soon.

Posted 3 years ago

Direct Cars is rated 4.8 based on 2,213 reviews