Direct Cars Reviews

4.8 Rating 2,164 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,164 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 19th April 2025

Global Lifelines Cleaning Services Limited

Direct Cars 5 star review on 24th September 2024

Alexandru Mumji

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely fantastic service and advice. Would definitely recommend to anyone wanting to purchase a new car.”

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Posted 3 years ago

Thank you so much Janet. We will make sure Tom sees your great comments. Enjoy the Abarth!

Posted 3 years ago

“Staff were very helpful with any questions I needed to ask and at no time was I put under any sort of pressure to buy”

Direct Cars 5 star review on 8th June 2021

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Posted 3 years ago

Thank you, Philip! Glad you liked our no pressure sales environment. Enjoy your Nissan Note.

Posted 3 years ago

“Great service”

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Posted 3 years ago

Thank you, Michael. Enjoy your new car!

Posted 3 years ago

“Excellent service from Shaun”

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Posted 3 years ago

Thank you so much Martyn. See you soon!

Posted 3 years ago

“Overall experience very good ,Looked around without any pushy salesmen and salesman Tom sorted everything out quickly and sufficiently. Only downside was that I was missing my parcel shelf and I'm still waiting.”

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Posted 3 years ago

Andrew, Thank you for your review. Your parcel shelf was on order from the manufacturer, so we were awaiting delivery from them. We understand the parcel shelf has been delivered and you have now collected it. We hope you enjoy your new vehicle.

Posted 3 years ago

“Having been round other car sales outlets and getting bombarded with pushy salesmen trying to close a deal within an hour, it was refreshing to walk into Direct Cars and be dealt with like an adult by staff who were friendly and helpful but not pushy. Very quickly identified two cars of interest and their genuine knowledge and experience helped us decide which one. Easy to see why they've been around for over 18 years and still going strong. Cars are in excellent condition, good mileage, well priced and mine was ready to drive away with tax, MOT, full valet and some fuel in the tank. I would highly recommend this car sales company.”

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Posted 3 years ago

Thank you so much. It will actually be 25 years next month since we first opened 🥳 and the original owner, prior to that, had been in business since 1977 with Eckington Motor Company (now closed). Enjoy your new car. We look forward to seeing you again next time!

Posted 3 years ago

“Excellent service..would recommend to anybody.. Ian was extremely helpful. He did not pressurize us in anyway and was very professional when dealing our questions and with the paperwork etc. A pleasure to do business with him. Thank you so much.”

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Posted 3 years ago

Thank you, Heather! We will make sure Ian reads your kind words. See you soon 👋

Posted 3 years ago

“Nick was very helpful in making our decision on a new car.”

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Posted 3 years ago

Thank you, Lorraine! See you again soon 👋

Posted 3 years ago

“Easy as can be..”

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Posted 3 years ago

That is what we aim for Dominykas 😁 thank you for your custom. Enjoy your new car!

Posted 3 years ago

“Excellent, professional service. No undue pressure from polite and knowledgeable staff.”

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Posted 3 years ago

Thank you, Michael. We are glad you liked our no pressure sales environment. Enjoy your new car!

Posted 3 years ago

“as I have purchased several cars from direct cars I have always been satisfied with your service especially with shawn”

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Posted 3 years ago

Hi Charles. It was great to see you again. We can see this was your 4th car from us. We will make sure Shaun sees your kind words. Enjoy your new car and see you in a couple of years for number 5 😉

Posted 3 years ago

“A fantastic service, Shaun was very helpful, with no pressure to buy. The experience from the start to driving away the new car was person centred.”

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Posted 3 years ago

“Friendly honest service. Ian was great. I highly recommend Direct Cars to anyone.”

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Posted 3 years ago

“Professional service from beginning to end. Love my new car! Immaculate inside and out. Salesman shaun extremely helpful explained everything. Would definitely recommend Direct Cars.”

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Posted 3 years ago

“Recently purchased 2 cars in a matter of weeks. Staff friendly and highly engaging. Non pressurised environment. Would recommend.”

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Posted 3 years ago

“Good service good deal”

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Posted 3 years ago

“Highly satisfied all way through the process of buying.”

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Posted 3 years ago

“Excellent customer service”

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Posted 3 years ago

“First of all, the website is extremely user friendly. Easy to navigate and very informative. No pressure on visiting the showroom and vehicles. The salesman Tom was very pleasant and had good vehicle knowledge. A very good experience all round, which took the stress out of buying a new car.”

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Posted 3 years ago

“This is the second car we have bought from direct cars and both sold to us by ian first class salesman very helpfull nice man dont change anything top service”

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Posted 3 years ago

Direct Cars is rated 4.8 based on 2,164 reviews