Direct Cars Reviews

4.8 Rating 2,164 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,164 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 19th April 2025

Global Lifelines Cleaning Services Limited

Direct Cars 5 star review on 24th September 2024

Alexandru Mumji

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great and friendly service. I particularly liked the no hassle approached adopted by Direct Cars and I had plenty of courtesy calls prior to collecting my new car. I would highly recommend and will use them again in the future.”

Helpful Report

Posted 3 years ago

“From the moment I phoned up direct cars They were helpful from start to finish, nick was very helpful and accommodating from the moment we met him he left us to look around the car I choose then he talked us through everything in detail and explained everything and when I was able to pick up my car. He then handed us over to Bob who tales us through the finance side of things and what we needed to do and the days that followed he kept in touch with me to give my updates on how it was all going, I’d definitely recommend direct cars to anybody who asked my for a friendly and welcome Car dealership.”

Helpful Report

Posted 3 years ago

“Friendly sales staff and left you to browse and reasonable value for money. Sorted out a couple problems with no quibble but to soon to see what after sales service would be like.”

Helpful Report

Posted 3 years ago

Thank you for your review. We are glad you liked our no hassle, no pressure sales environment. We aim to offer great and consistent service before, during, and after the sale - so are confident you will be satisfied with our aftersales experience 😀 see you soon!

Posted 3 years ago

“First time I've bought a car from you and all was hassle free and staff was brilliant”

Helpful Report

Posted 3 years ago

“Very pleasing experience No pressure Very relaxing throughout If after sales service is as good as this then I will be very pleased”

Helpful Report

Posted 3 years ago

“Thank you for your help and guidance. Really nice people would do anything for you.”

Helpful Report

Posted 3 years ago

“I have bought my 1st car from Direct Cars and my experience has been excellent. Thank you to Shaun Palmer (the sales person) for all his help and advice.”

Helpful Report

Posted 3 years ago

“Brilliant Service from start to finish. Car was immaculate when we came to pick it up. Completely Faultless.”

Helpful Report

Posted 3 years ago

“Very efficient and COVID safe. Will certainly use again sometime.”

Helpful Report

Posted 3 years ago

“The whole experience was so smooth from start to finish The staff couldn't have been more helpful particularly Ian who was so lovely”

Helpful Report

Posted 3 years ago

“Was very impressed with Direct Cars. Felt really looked after by Ian and the car is a dream. They went above and beyond to provide me a car in tip top condition. As a first time customer I wouldn't hesitate to use them in the future. I like their easy approach. Thanks for the bonus gift !”

Direct Cars 5 star review on 29th April 2021

Helpful Report

Posted 3 years ago

“After visiting Ford dealerships on Carlisle Street and received absolutely no help I gave Direct Cars a visit on route home within minutes I found the car I was after and with the excellent service from a member of staff I paid a deposit straight after a short test drive,All sorted within 3 days👍 Excellent price,Great excellent service👍”

Helpful Report

Posted 3 years ago

“A very pleasant experience and a very nice car! All the staff were helpful and professional”

Helpful Report

Posted 3 years ago

“Received very professional treatment”

Helpful Report

Posted 3 years ago

“Excellent service ! And great after service , staff and great and friendly ! Had a few cars over the years and will always recommend ! Thanks”

Helpful Report

Posted 3 years ago

“Can’t fault the service. Dave was very helpful and made the process easy even during lockdown. Gentlemen who delivered the car was really professional and friendly despite having driven all the way from Sheffield and happy to go through everything. My thanks to you both. Would definitely recommend.”

Helpful Report

Posted 3 years ago

“Always very good when we go to direct cars. Staff friendly and helpful (not pushy) Good practices in places throughout Covid times making it easy to look around and purchase a car”

Helpful Report

Posted 3 years ago

“Painless Click and collect, very happy with car”

Helpful Report

Posted 3 years ago

“Shaun Palmer was very helpful no pressure sales at all”

Direct Cars 5 star review on 24th April 2021

Helpful Report

Posted 3 years ago

“EXCELLENT SERVICE, VERY HELPFUL AND CONSIDERATE AND EVERYTHING WAS SORTED OUT AND CAR WAS VERY CLEAN ON COLLECTION”

Helpful Report

Posted 4 years ago

Direct Cars is rated 4.8 based on 2,164 reviews