Direct Cars Reviews

4.8 Rating 2,164 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,164 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 19th April 2025

Global Lifelines Cleaning Services Limited

Direct Cars 5 star review on 24th September 2024

Alexandru Mumji

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very strange buying a car in lockdown, but with the help from Michael and Dave I had my old car valued, found a car, paid a deposit, went through finance and pickd my new car up in less than a week, great service.”

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Posted 4 years ago

“It’s not very often that people have to down Grade your car but I lost my daughter and have to move back to Sheffield to help my son in law with my grandkids to thanks to Dave he made my life a little more bearable many thanks for your help”

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Posted 4 years ago

“Very good service as always no problem at all”

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Posted 4 years ago

“I have never bought a car with such ease. Michael was a pleasure to deal with, explained everything carefully and with the detail I needed.”

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Posted 4 years ago

“Bought a car online in February 2021 was a slightly apprehensive about not being able to view the car on site due to covid 19 but went ahead with the purchase found a slight fault with it phoned them and they sorted out within a few days very pleased with the car and the service from direct car's.”

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Posted 4 years ago

“Can't folt them at all fantastic customer service”

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Posted 4 years ago

“5 Stars for great and easy service in these very difficult times during lockdown sales adviser talked me through the new prodecdure regarding buying my chosen car online then using click & collect service, once online purchase complete the pickup was straightforward reviewed 2019 car & only had to sign for car the sales adviser completed all the paperwork & log book from my trade in & new car . I have now got a fabulous car in showroom condition would recommend Direct Cars to anyone.”

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Posted 4 years ago

“Very very friendly, helpful and an easy part-exchange and purchase. I’d highly recommend Direct Cars.”

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Posted 4 years ago

“Great team Michael David Oliver D Lancashire TOP Class.”

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Posted 4 years ago

“Very happy with my new car”

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Posted 4 years ago

“Very well organised and extremely friendly staff . Very patient and helpful in every way . The car is fantastic and after sales service first class . Would more than recommend Direct Cars to my friends and family .”

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Posted 4 years ago

“All was really easy and well explained .”

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Posted 4 years ago

“Excellent service all round from start to finish”

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Posted 4 years ago

“The person who has helped me with my choice of car was very good and professional. Step by step he gave me the instructions I needed.Thank you”

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Posted 4 years ago

“The service from especially Micheal Dave and debi was extremely to a high standard being in customer services myself I know the importance of looking after customers and nothing was too much trouble for them they are a credit to the company and would recommend your company without hesitation many thanks to them and apppreciate the service I received thank you”

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Posted 4 years ago

“Hassle free very helpfull staff used direct cars 3 times now and will do again”

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Posted 4 years ago

“Very helpful and accommodating”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“I'm really thrilled with my car and it was sorted quickly and efficiently. A bit strange not seeing the car physically first but understandable in the current circumstances. Very pleased. Thank you.”

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Posted 4 years ago

“We always have used Direct for our last 4 cars and been happy with Service people and the cars we will continue to use them”

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Posted 4 years ago

Direct Cars is rated 4.8 based on 2,164 reviews