Direct Cars Reviews

4.8 Rating 2,214 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,214 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

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“I've been looking for a particular car for a while and one popped up at direct cars that was perfect for our needs. From the first phone call everything was first class, told them what I wanted and the car I was part exchanging and everything was sorted within a few phone calls. My wife and I travelled around 80 miles to get there and I'm glad we did as it was exactly as described and ready to go. Just took a few signatures and we were on our way home with our prized possession. Made up with the easy no pressure purchase and would definitely recommend using this car sales in the future.”

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Posted 4 years ago

“Very good service and car was just as advertised.”

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Posted 4 years ago

“I can’t fault anything . No hassle , better than expected part exchange , a beautiful car at a realistic price . I can’t recommend Direct Cars high enough .”

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Posted 4 years ago

“This is the third time I have bought a used car from Direct Cars. The staff are always really friendly and helpful and they never put pressure on you to buy. They have a huge range of cars, at fair prices, and they give you time and space to inspect the ones you are interested in. Excellent service.”

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Posted 4 years ago

“Very professional”

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Posted 4 years ago

“New car was well presented and everything done as requested”

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Posted 4 years ago

“Very helpful good customer service”

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Posted 4 years ago

“good service and a good car 10/10”

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Posted 4 years ago

“When viewed the cars the staff where helpful and pleasant, when picked it up the salesman was very quick I didn’t feel I could ask any questions. Other than that no problem.”

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Posted 4 years ago

“Still waiting for the correct honda civic handbook other that this everything A1 +”

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Posted 4 years ago

“Great and friendly service. I particularly liked the no hassle approached adopted by Direct Cars and I had plenty of courtesy calls prior to collecting my new car. I would highly recommend and will use them again in the future.”

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Posted 4 years ago

“From the moment I phoned up direct cars They were helpful from start to finish, nick was very helpful and accommodating from the moment we met him he left us to look around the car I choose then he talked us through everything in detail and explained everything and when I was able to pick up my car. He then handed us over to Bob who tales us through the finance side of things and what we needed to do and the days that followed he kept in touch with me to give my updates on how it was all going, I’d definitely recommend direct cars to anybody who asked my for a friendly and welcome Car dealership.”

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Posted 4 years ago

“Friendly sales staff and left you to browse and reasonable value for money. Sorted out a couple problems with no quibble but to soon to see what after sales service would be like.”

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Posted 4 years ago

Thank you for your review. We are glad you liked our no hassle, no pressure sales environment. We aim to offer great and consistent service before, during, and after the sale - so are confident you will be satisfied with our aftersales experience 😀 see you soon!

Posted 4 years ago

“First time I've bought a car from you and all was hassle free and staff was brilliant”

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Posted 4 years ago

“Very pleasing experience No pressure Very relaxing throughout If after sales service is as good as this then I will be very pleased”

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Posted 4 years ago

“Thank you for your help and guidance. Really nice people would do anything for you.”

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Posted 4 years ago

“I have bought my 1st car from Direct Cars and my experience has been excellent. Thank you to Shaun Palmer (the sales person) for all his help and advice.”

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Posted 4 years ago

“Brilliant Service from start to finish. Car was immaculate when we came to pick it up. Completely Faultless.”

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Posted 4 years ago

“Very efficient and COVID safe. Will certainly use again sometime.”

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Posted 4 years ago

“The whole experience was so smooth from start to finish The staff couldn't have been more helpful particularly Ian who was so lovely”

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Posted 4 years ago

Direct Cars is rated 4.8 based on 2,214 reviews