Direct Cars Reviews

4.8 Rating 2,164 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,164 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 19th April 2025

Global Lifelines Cleaning Services Limited

Direct Cars 5 star review on 24th September 2024

Alexandru Mumji

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service from direct cars. Very happy with my new car, no hassle from staff from reserving, to purchasing my car. Thank you to Dave for keeping me updated throughout lock down. Would definitely recommend”

Helpful Report

Posted 4 years ago

“Efficient and friendly service”

Helpful Report

Posted 4 years ago

“Excellent Service all round from booking the appointment to picking up my new car. Never felt under any pressure at all. Special mention to Ian, nice to see him again, he sold us our last car. Would recommend!”

Helpful Report

Posted 4 years ago

“Nice team”

Helpful Report

Posted 4 years ago

“I was really pleased to buy from Direct Cars . Dave Milnes was brilliant and supportive as buying a new car is really out of my comfort zone . Good communication and efficient”

Helpful Report

Posted 4 years ago

“We were very pleased with how fast and easy things went but there was one minor thing that took the 5th star away... we drove our car off the lot and home Friday, on Saturday it wouldn’t start, we had to pay Rac to get it started which cost us 180, then Sunday it wouldn’t start again to which Rac said it was a bad battery and they would tow us on Monday to have it fixed so we were out 180 pounds and left without a car all weekend due to direct cars mechanics only being in shop Monday-Friday to replace the battery when the car was supposed to have been checked over before we picked it up we couldn’t understand how the battery being in such bad condition was overlooked during the inspection.”

Helpful Report

Posted 4 years ago

“Second purchase from Direct Cars. Fantastic customer service from Shaun. Answered all our questions, never felt under any pressure to buy. Drove away very happy with our new car.”

Helpful Report

Posted 4 years ago

“Very pleased with our purchase. Good service, no pressure and our salesman Ian was more than helpful.”

Helpful Report

Posted 4 years ago

“I bought my new car and traded in my old one and I am very happy. the service was all it promised. no hard sell just someone there when needed and very courteous from start to finish.”

Helpful Report

Posted 4 years ago

“Living a long distance from Sheffield I felt apprehensive about buying from Direct Cars. Nick made everything as simple as possible and could not have done more to help. He guided me through the whole process of buying the car and I felt I could trust him. I was not disappointed. I am very grateful to him.”

Helpful Report

Posted 4 years ago

“I recently brought my new to me car received great advice which was greatly appreciated. No pressure sales just great customer service . Everything was so smooth would recommend and will definitely come here again”

Helpful Report

Posted 4 years ago

“Excellent service car was nice n clean very friendly salesman .The only thing wrong is that the car I purchased only had 1 key with car so salesman would sent spare key. to me through post if and when turns up many thanks .A .m Fieldhouse”

Helpful Report

Posted 4 years ago

“Ian whiting and the manager could not have been more helpful and accommodating .It was a very relaxed atmosphere unlike other car sales. Showrooms who are still bothering me with calls much to may annoyance calls”

Helpful Report

Posted 4 years ago

“We had been to direct cars on several occasions looking what was on offer, we like the fact that we were left to look around and nobody bothered us. On the day we saw the car that took our fancy we spoke to our sales man we were given the key so we could have a good look at the car get the feel of it this lead to us booking in for a test drive the next day and this was all done without any problems and we felt safe throughout our experience.”

Helpful Report

Posted 4 years ago

“Reliable trustworthy salesperson, thorough, efficient”

Helpful Report

Posted 4 years ago

“Great service start to finish! No haggling, no messing around and efficient organised processes. Can’t fault them!”

Helpful Report

Posted 4 years ago

“Good service. This is the second car I have bought from here.”

Helpful Report

Posted 4 years ago

“Polite safe no hassle. Bought great looking car at what I thought great price. Great information given online.”

Helpful Report

Posted 4 years ago

“No pressure from salesman”

Helpful Report

Posted 4 years ago

“My 4th car I've had from direct cars down to earth not pushy professionally dealt with Ian took all the hassle out of the sale and xplained everything in detail”

Helpful Report

Posted 4 years ago

Direct Cars is rated 4.8 based on 2,164 reviews