Direct Cars Reviews

4.8 Rating 2,214 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,214 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very well organised and extremely friendly staff . Very patient and helpful in every way . The car is fantastic and after sales service first class . Would more than recommend Direct Cars to my friends and family .”

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Posted 4 years ago

“All was really easy and well explained .”

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Posted 4 years ago

“Excellent service all round from start to finish”

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Posted 4 years ago

“The person who has helped me with my choice of car was very good and professional. Step by step he gave me the instructions I needed.Thank you”

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Posted 4 years ago

“The service from especially Micheal Dave and debi was extremely to a high standard being in customer services myself I know the importance of looking after customers and nothing was too much trouble for them they are a credit to the company and would recommend your company without hesitation many thanks to them and apppreciate the service I received thank you”

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Posted 4 years ago

“Hassle free very helpfull staff used direct cars 3 times now and will do again”

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Posted 4 years ago

“Very helpful and accommodating”

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Posted 4 years ago

“Excellent service”

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Posted 4 years ago

“I'm really thrilled with my car and it was sorted quickly and efficiently. A bit strange not seeing the car physically first but understandable in the current circumstances. Very pleased. Thank you.”

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Posted 4 years ago

“We always have used Direct for our last 4 cars and been happy with Service people and the cars we will continue to use them”

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Posted 4 years ago

“Fabulous service.....absolutely spot on....very friendly and sorted everything so I didn’t have any agro”

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Posted 4 years ago

“Great service I was seen by a man called Dave he was more than helpful and if I want a car I would be more then happy to ask for Dave”

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Posted 4 years ago

“Such friendly, down to earth and helpful staff. My new car was beautifully prepared, serviced and MOT’d ready for hassle free click and collection. First class. 👍”

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Posted 4 years ago

“Despite current restrictions the whole process was simple and easy. Really appreciate David's time and help through it all. Very happy with the car and service provided.”

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Posted 4 years ago

“We have used Direct cars before, so we knew we would get great service.”

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Posted 4 years ago

“Very friendly and helpful. No pressure. It was all very easy. Would highly recommend direct cars.”

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Posted 4 years ago

“Bought a Vauxhall Insignia for a reasonable price, could probably have haggled better as the car had been in stock for sometime but hindsight is a wonderful thing. Presentation of vehicle when collected was excellent, everything done as expected. Disappointments, I thought I had been told that 20 litres of fuel would be put in - they weren't - probably 10 were. Perhaps I misheard Nick the sales man? The tyres are down on tread but only an MOT advisory at 3.0mm. Tyre pressures are all over the place so need to get them sorted and all 3 wiper blades badly smear the windows when on so I need to get a new set. I think it has been 'serviced' hurriedly and a few corners cut.”

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Posted 4 years ago

We are sorry our service did not live up to your expectations. It is our goal to ensure every customer receives a great experience. As discussed, if you return the vehicle to our premises we will investigate the issues you have described and put them right.

Posted 4 years ago

“Excellent service , very helpful , polite staff , would recommend”

Direct Cars 5 star review on 7th January 2021

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Posted 4 years ago

“We had previously bought a car from here a few years ago and they were still the same friendly , helpful people . No rushing or pressure selling just at your own pace viewing. Will definitely come back in the future.”

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Posted 4 years ago

“Brilliant no hassle service, I arrived at the showroom and let them know i was there to just have a look. Was informed of how things work and left to my own devises to look around. Any information about the cars was in the windscreens and there was no staff members wondering around trying to catch your eye or anything. The gentleman i dealt with for the sale of my car was down to earth, straight talking and declared everything to us we needed to know, we didn't feel anything was hidden and no pressure for a sale. A great experience and I would certainly consider returning for future 2nd hand cars.”

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Posted 4 years ago

Direct Cars is rated 4.8 based on 2,214 reviews