Direct Cars Reviews

4.8 Rating 2,214 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,214 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 16th June 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gave one a lot of help, and nothing was too much trouble for Mick, Senior Sales Manager and the Sales Manager, Dave. - both are very pleasant, constructive and constructive people. I bought my car without even seeing it, and altHough it is, nearly 4 years old, I bought it on tHe Trusting of Mick and Dave. I had it trailered To my home in Bristol. When it arrived, I was staggered at how superbly it had been prepared - amazing. I have bought many, many cars in my 76 years on the planet, but no garage, car emporium etc have ever reached the heights obtained by Mick, Dave and staff at Direct Cars, Sheffield. A million thanks to all. PS The car was delivered witHout an Instruction Manual, which I have only just discovered 10 days after getting the car, but I will bet anyone that the chaps in Sheffield will find me one yesterday !!!!! Dr J R, Bristol”

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Posted 4 years ago

Dr J R, Thank you for your good review! The missing handbook has been ordered and is on its way to you. Regards

Posted 4 years ago

“Excellent experience from the first call to collecting my car a few days later its was an easy and quick the was cleaned to a high standard as was the whole of the prep work carried out”

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Posted 4 years ago

“Due to the Covid Virus viewing was a little restricted but the whole situation was exellently handled by the staff, so we were able to make a good decision. The web site was very usefull as we could make inital judgments and narrow down our choices. A few more photos of the cars -interiors etc. would have been useful.”

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Posted 4 years ago

“Very good”

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Posted 4 years ago

“Good service and never felt any pressure. Easy purchase process also.”

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Posted 4 years ago

“I'm very satisfied with the vehicle I purchased up to now. The salesman was excellent no pressure applied and everything promised happened. The vehicle was ready bang on time. The whole procedings were covid saf”

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Posted 4 years ago

“I was very pleased with my purchase of the ford fiesta diesel I bought”

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Posted 4 years ago

“Great experience. Very helpful. Highly recommend direct cars”

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Posted 4 years ago

“Couldn’t fault the salesman but need help setting up the phone and sat nav system”

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Posted 4 years ago

“Friendly and helpful staff who were clear about what they could and couldn't do in these difficult times.”

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Posted 4 years ago

“Excellent customer service from direct cars. Very happy with my new car, no hassle from staff from reserving, to purchasing my car. Thank you to Dave for keeping me updated throughout lock down. Would definitely recommend”

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Posted 4 years ago

“Efficient and friendly service”

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Posted 4 years ago

“Excellent Service all round from booking the appointment to picking up my new car. Never felt under any pressure at all. Special mention to Ian, nice to see him again, he sold us our last car. Would recommend!”

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Posted 4 years ago

“Nice team”

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Posted 4 years ago

“I was really pleased to buy from Direct Cars . Dave Milnes was brilliant and supportive as buying a new car is really out of my comfort zone . Good communication and efficient”

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Posted 4 years ago

“We were very pleased with how fast and easy things went but there was one minor thing that took the 5th star away... we drove our car off the lot and home Friday, on Saturday it wouldn’t start, we had to pay Rac to get it started which cost us 180, then Sunday it wouldn’t start again to which Rac said it was a bad battery and they would tow us on Monday to have it fixed so we were out 180 pounds and left without a car all weekend due to direct cars mechanics only being in shop Monday-Friday to replace the battery when the car was supposed to have been checked over before we picked it up we couldn’t understand how the battery being in such bad condition was overlooked during the inspection.”

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Posted 4 years ago

“Second purchase from Direct Cars. Fantastic customer service from Shaun. Answered all our questions, never felt under any pressure to buy. Drove away very happy with our new car.”

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Posted 4 years ago

“Very pleased with our purchase. Good service, no pressure and our salesman Ian was more than helpful.”

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Posted 4 years ago

“I bought my new car and traded in my old one and I am very happy. the service was all it promised. no hard sell just someone there when needed and very courteous from start to finish.”

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Posted 4 years ago

“Living a long distance from Sheffield I felt apprehensive about buying from Direct Cars. Nick made everything as simple as possible and could not have done more to help. He guided me through the whole process of buying the car and I felt I could trust him. I was not disappointed. I am very grateful to him.”

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Posted 4 years ago

Direct Cars is rated 4.8 based on 2,214 reviews