Direct Cars Reviews

4.8 Rating 2,164 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,164 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 19th April 2025

Global Lifelines Cleaning Services Limited

Direct Cars 5 star review on 24th September 2024

Alexandru Mumji

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ian made the whole process both trouble free and an absolute pleasure”

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Posted 4 years ago

“Great selection of cars .I have bought & exchanged quite a few cars you you , always very helpful & honest ...nothing too much trouble . Will always give best possible deal for exchange & buying . Thanks again for a great car !”

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Posted 4 years ago

“great very helpful , , service from dave”

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Posted 4 years ago

“Hassle free from word go, I saw the vehicle I wanted online, had a part exchange quote within half an hour. All completed within a week including them sourcing the finance. Am very pleased - Thank you ! 😊😊”

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Posted 4 years ago

“Smooth sale, fantastic car”

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Posted 4 years ago

“Very easy to deal with and gave a fair part ex price, picking car up was straight forward everything was ready,”

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Posted 4 years ago

“Absolutely amazing fabulous selection of cars and the staff absolutely amazing fantastic ,great service and most helpful ,I bought my Citrion C4 cactus 1.6. HDI and the Dave the salesman was spot on amazing so very prompt and helpful all the way through my purchase nothing was too much one couldn't wish for better help when required I most certainly would and do highly recommend this car dealership to anyone please do look on the website for any vehicle you need if not there speak to salesman and they will do there very best for you spot on very highly satisfied customer”

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Posted 4 years ago

“The person that dealt with our sale was really friendly and helpful we haven’t had any problems with anything so would recommend to friends and family”

Direct Cars 5 star review on 3rd April 2021

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Posted 4 years ago

“First time buying a car without even test driving, but the whole process was very easy and professionally organised from start to finish. Michael/Dave were very helpful and we would definitely use direct cars again. 10/10”

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Posted 4 years ago

“Excellent company and staff to deal with. I would definitely recommend them. Easy & straightforward to get the deal done online 10/10.”

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Posted 4 years ago

“Great service, very helpful over the phone. Easy enough to purchase and great handover with the click and collect.”

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Posted 4 years ago

“The phone conversations were polite and professional. The collection and handover was smooth. Unfortunately the car had some additional damage which wasn’t previously mentioned or supplied as photos. The car had not been valeted to a decent standard, it smelt of dogs and was grubby inside the cup holders and glove box. The rear parcel shelf was filthy. The rear windscreen wiper is split and half of it is hanging off.”

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Posted 4 years ago

“Mick the sales person couldn’t be more helpful and very understanding,what a top guy .”

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Posted 4 years ago

“Excellent service from David Milnes. The battery failed after afew days but this was rectified immediately.I have bought several cars from Direct Cars and can definitely recommend them.”

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Posted 4 years ago

“Dave was very polite and friendly and talked us through the transaction through this difficult time.”

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Posted 4 years ago

“Great service using click and collect. Very helpful staff. We bought two other cars from Direct Cars over the years and both stood the test of time.”

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Posted 4 years ago

“OMG click and collect a car how easy brilliant guys at direct cars always service with a smile”

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Posted 4 years ago

“Despite difficult circumstances, Direct Cars made choosing our car easy. After browsing the website, choosing the vehicle we wanted it was plain sailing. On collection the car was clean and paperwork was minimal.”

Direct Cars 5 star review on 16th March 2021

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Posted 4 years ago

“What with covid restrictions it would have been nice to talk to the salesman but maybe next time but overhaul well pleased with my purchase”

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Posted 4 years ago

“Was apprehensive buying a car click and collect but communication was excellent. Provided me with a video tour. Was easier than I anticipated. Dave was brilliant. Highly recommend. Really happy with car and service”

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Posted 4 years ago

Direct Cars is rated 4.8 based on 2,164 reviews