Direct Cars Reviews

4.8 Rating 2,056 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,056 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 24th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with the service and aftersales and sales people”

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Posted 2 years ago

Thank you Katherine, happy to hear you are pleased with our service. Enjoy your new car and see you again soon.

Posted 2 years ago

“Everything went smoothly”

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Posted 2 years ago

Thank you Bertram, enjoy your new vehicle and see you again soon.

Posted 2 years ago

“SALES STAFF COULD NOT HAVE BEEN MORE HELPFUL”

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Posted 2 years ago

Thanks Timothy, enjoy your new car and see you again soon.

Posted 2 years ago

“I bought a Focus estate from Direct Cars, working entirely from a distance, which I have never done before. Website information was comprehensive and gaps were filled in for me over the telephone. Telephone and email communication throughout was efficient, prompt and polite. Home delivery, requiring a drive of at least a couple of hours, was arranged without complication and completed in a timely manner.”

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Posted 2 years ago

Thanks Neil, glad to hear that you enjoyed the ease of buying your car remotely and taking advantage of our home delivery service. Enjoy your new car and we will look forward to dealing with you again in the future.

Posted 2 years ago

“No hassle, able to walk round freely and friendly service offered. Tom was very helpful, process quick and I love my new vehicle. Service was extremely good and all queries answered.”

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Posted 2 years ago

Thank you, enjoy your new car and see you again in the future.

Posted 2 years ago

“really great experience with direct cars, special thanks to tom and gareth for their help in buying a new car.”

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Posted 2 years ago

Thank you Benjamin, we will pass your kind words on to Tom and Gareth. Enjoy your new car and see you again soon.

Posted 2 years ago

“Great no hassle friendly service !”

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Posted 2 years ago

Thank you Susan, nice to hear you enjoyed the friendly no hassle service. Enjoy your new car and see you again soon.

Posted 2 years ago

“I have just bought a 3yr old Capture, with no hassle no high pressure selling and with all my questions answered this is the second car I've had from Direct cars with the same great service.”

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Posted 2 years ago

Thanks Alan, glad to hear you enjoyed our no hassle no pressure policy. Enjoy your new car and we will look forward to seeing you again in the future.

Posted 2 years ago

“Amazing service from start to finish! First time purchasing a car & was all very straight forward! Could not be happier!”

Direct Cars 5 star review on 1st October 2022

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Posted 2 years ago

Thank you Sarah, we are happy to hear how happy you are with the amazing service you received. Enjoy your new car and see you again soon.

Posted 2 years ago

“Ian bob and David were great, so good and helpful with my purchase. Couldn’t have gotten better! Thanks Dom”

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Posted 2 years ago

Thanks Dominic, we will pass your kind words on to David, Ian and Bob. Enjoy your new car and we will look forward to seeing you again.

Posted 2 years ago

“Excellent service as usual, always buy our new car from them. This time Ian was the salesman and couldn’t be more helpful. Good part exchange value and new car is a dream.”

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Posted 2 years ago

Thank you Ian, happy to hear you enjoyed our excellent customer service once again. Enjoy your new vehicle and we will look forward to seeing you again soon.

Posted 2 years ago

“Great service, friendly not pushy very helpfull and efficient”

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Posted 2 years ago

Thanks David, glad you enjoyed the no pressure service we provide. Enjoy your new car and see you again soon.

Posted 2 years ago

“Very good sales and after sales team. 5 stars.”

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Posted 2 years ago

Thank you Lewis, enjoy your new vehicle and see you again in the future.

Posted 2 years ago

“Great customer service.”

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Posted 2 years ago

Thanks Matthew, enjoy your new car and see you again soon.

Posted 2 years ago

“Professional and helpful, the car was ready on time to be collected and felt that over and above attention had been given to the points raised on the MOT and was happy with the deals offered.”

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Posted 2 years ago

Thank you, enjoy your new car and see you again in the future.

Posted 2 years ago

“Great service and perfect car we’ve bought really happy with Shaun’s service will be back for another Panda”

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Posted 2 years ago

Thanks Bradley, glad to hear you enjoyed the service provided by Shaun, we will pass on your kind words to him. Enjoy your new car and we will look forward to seeing you again.

Posted 2 years ago

“Very polite and pleasant very good experience with them”

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Posted 2 years ago

Thank you Jacqueline, happy to hear about your pleasant experience. Enjoy your new car and see you again soon.

Posted 2 years ago

“Very friendly very understanding”

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Posted 2 years ago

Thank you Roxy, enjoy your new car and see you again soon.

Posted 2 years ago

“I phoned with an unrealistic request to Nick at Sheffield. I would only view the advertised car if it was possible that it could be signed, sealed and delivered within 36 hrs. As it was a fairly new car, Nick said it was possible so I viewed. The deal got sorted and he delivered. He even offered a reasonable px on my car that main Skoda dealer in Sheffield refused to consider to take as px! Defo recommend a trip out to them. Top quality service.”

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Posted 2 years ago

Many Thanks John, your request may have seemed unrealistic to you, however we always aim to fulfil peoples requests the best we can and as you said, we delivered! We are glad you enjoyed the service you received, and we do hope you enjoy your new car and will look forward to seeing you again soon.

Posted 2 years ago

“I am so pleased with my car handed to me in excellent condition. The staff at Direct Cars are so courteous and helpful. They answered all my questions.They were in no way pushy. Thank you so much.”

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Posted 2 years ago

Thank you, we are happy to hear that you are pleased with the condition of your new car and the process of purchasing from us on a whole. We look forward to seeing you again in the future and enjoy your new vehicle.

Posted 2 years ago

Direct Cars is rated 4.8 based on 2,056 reviews