Direct Cars Reviews

4.8 Rating 2,162 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,162 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 19th April 2025

Jeremy Smith

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Part exchanged my car which l originally purchased from Direct Cars. Very easy procedure. Ian was very efficient and helpful.”

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Posted 2 years ago

Thank you Kevin, see you again soon and enjoy your new car.

Posted 2 years ago

“No pressure sales Lots of choices”

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Posted 2 years ago

Thanks Damian, great to hear you enjoyed the no pressure policy. Enjoy your new car and see you again soon.

Posted 2 years ago

“Very helpful and polite and did everything I ask for on what the car needed would definitely recommend them”

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Posted 2 years ago

Thanks Samantha, enjoy your new car and see you again in the future.

Posted 2 years ago

“Really happy with the service I received from Direct cars from start to finish. The staff are friendly and welcoming and whilst I had a lengthy delay in the payment being processed from the finance company I personally sourced they made sure I was comfortable and hydrated whilst waiting in the showroom. They went above and beyond and I felt valued as a customer both pre and post purchase which appears to be difficult for most companies to these days so it was a refreshing change and I will definitely be returning when I need my next vehicle, thanks to Luke, the lady on reception, the service guy and the rest of the gang at Direct Cars, Sheffield.”

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Posted 2 years ago

Thank you Tarina, glad to hear you are happy with the service received and our staff members looked after you whilst you waited for the funds to come from your finance company. We will pass your thanks on to Luke and everyone involved, enjoy your new car and see you again soon.

Posted 2 years ago

“Overpriced cars.”

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Posted 2 years ago

Hi, Sorry to hear that you feel our cars are overpriced. We do extensive market research to try and ensure we are priced as low and as competitive as possible in the current ever changing market to enable us to try give all our customers the best possible deal. Despite this we do hope you are enjoying your new car and will look forward to seeing you again in the future.

Posted 2 years ago

“Very helpful. No pressure sales. Very patient and take their time with you”

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Posted 2 years ago

Thanks David, great to hear you enjoyed the no pressure policy we adopt. Enjoy your new vehicle and see you again.

Posted 2 years ago

“Just bought my 3rd car from Direct Motors. Great choice of vehicles. Great advice from Ian Whiting who i have bought all 3 cars from. Would definitely recommend.”

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Posted 2 years ago

Thank you Sophie, enjoy your new car and see you again soon.

Posted 2 years ago

“Very good service only complaint coffee from machine not very good no milk available”

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Posted 2 years ago

Thank you and great to hear you enjoyed the service you received but sorry to hear you didn't enjoy the coffee. Enjoy your new car and see you again in the future.

Posted 2 years ago

“Went for a browse with my 17 year old son. He saw a car he liked. Shaun was fantastic with us from the minute we walked in to the minute we drove away with our new purchase :)”

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Posted 2 years ago

Thank you Laura, we will pass your kind words on to Shaun. Enjoy your new vehicle and see you again in the future.

Posted 2 years ago

“Top marks for Direct Cars , no pushy sales people just very helpful when you need them. Collecting my new car was also quick and easy .”

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Posted 2 years ago

Thanks Tracey, happy to hear you enjoyed the no hassle no pressure policy and thank you for the cup cakes they went down a treat! Enjoy your new car and see you again soon.

Posted 2 years ago

“Our 5th family car from there , well looked after by Sean”

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Posted 2 years ago

Thank you Lesley for choosing us again for your families cars, enjoy your new vehicle and see you again in the future.

Posted 2 years ago

“Was my fifth car bought from you and was exactly like the first, from looking at the cars to buying one was all so easy, no pressure from salesman just so easy. Thank you Direct Cars”

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Posted 2 years ago

Thanks for choosing us once again John, great to hear you enjoyed the no pressure policy and found the whole process easy. Enjoy your new car and see you again soon.

Posted 2 years ago

“Great sales & after sales service. Nick & Phil were friendly and very helpful. Would definitely recommend Direct Cars”

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Posted 2 years ago

Thank you Debra, Enjoy your new car and see you again soon.

Posted 2 years ago

“Excellent to deal with, from walking through the door to driving away. I’d highly recommend Direct Cars. We’ve now had three cars from here and wouldn’t go anywhere else.”

Direct Cars 5 star review on 8th February 2023

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Posted 2 years ago

Thanks Paul, it is lovely to read your comments about how excellent you find us and thank you for once again choosing us. Enjoy your new car and we will look forward to seeing you again soon.

Posted 2 years ago

“I bought my Mitsubishi car from Direct Cars. The salesman who helped me was Ian and I can’t thank him enough. He went above & beyond to help me. Will definitely recommend buying a car from here. Very pleased 👍”

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Posted 2 years ago

Thank you Louise, we are glad you are pleased and enjoyed your experience, we will pass your thanks on to Ian. Enjoy your new vehicle and see you again in the future.

Posted 2 years ago

“Got a great deal! Very honest and helpful staff. Would highly recommend!”

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Posted 2 years ago

Thanks Claire, it is great to hear about your experience dealing with our helpful and honest staff members. Enjoy your new car and see you again soon.

Posted 2 years ago

“No rushing, looked after in a very helpful and friendly manner. No issues or complaints at all.”

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Posted 2 years ago

Thank you, we are glad you enjoyed the helpful and friendly manner of our staff and didn't feel rushed. Enjoy your new vehicle and see you again in the future.

Posted 2 years ago

“Shaun palmer who sold me the car was very good He even done my phone into the system and also tax the car he showed me how the sat nav works 10 out of 10 to the salesman even got a coffee brilliant”

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Posted 2 years ago

Thanks Alexander, we will pass your kind words on to Shaun and feel free to call in for a coffee anytime. Enjoy your new car and see you again soon.

Posted 2 years ago

“Very good selection of cars. Staff were very friendly and quick to offer chance of viewing vehicles. Tom was easy to talk to and gave good information about the vehicle in question and the procedure for purchasing. When collecting the vehicle i was pleased to be dealt with again in a very pleasant and comfortable manner. Very good overall experience.”

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Posted 2 years ago

Thank you Judith, it is lovely to hear that you enjoyed the pleasant and comfortable manner in which you was dealt with, we will pass your kind words on to Tom. Enjoy your new vehicle and will look forward to seeing you again in the future.

Posted 2 years ago

“Verty good service”

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Posted 2 years ago

Thanks Terence, glad you enjoyed the service you received. Enjoy your new car and see you again.

Posted 2 years ago

Direct Cars is rated 4.8 based on 2,162 reviews