Direct Cars Reviews

4.8 Rating 2,163 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,163 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 19th April 2025

Global Lifelines Cleaning Services Limited

Direct Cars 5 star review on 24th September 2024

Alexandru Mumji

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrific company to deal with.”

Helpful Report

Posted 2 years ago

Thanks Richard, enjoy your new car and see you again soon.

Posted 2 years ago

“No hassle. Plenty of time to look round with plenty of information displayed on vehicles. Helpful sales team and helpful finance team. Excellent service. Friendly, professional staff.”

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Posted 2 years ago

Thank you Richard, enjoy your new car and see you again in the future.

Posted 2 years ago

“Brilliant showhome with a great selection of cars. Adam was fantastic and made my purchase simple and easy. One thing I did flag up with the car on my test drive was it needed a new rear windscreen wiper blade. Adam assured me that my car would go through a thorough spot check before I would pick it up, and assured me it would be replaced. Unfortunately, it was not, so it concerns me to think if it ever undertook the promised checks. See attached pictures showing provided wiper blade compared to a new one that I purchased.”

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Posted 3 years ago

Hi George, firstly many thanks for your kind words regarding our showroom, the cars we have on offer and the way Adam dealt with you and your purchase. Secondly, please accept our sincere apologies regarding the split rear wiper blade, if you would like to contact us we will be more than happy to reimburse you for the new one you have purchased. We hope you are enjoying your new vehicle and look forward to seeing you again soon.

Posted 2 years ago

“Very helpful staff.no pressure from sales. Plenty of good quality cars on offer”

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Posted 3 years ago

Thank you Kevin, enjoy your new car and see you again in the future.

Posted 2 years ago

“Recently got a new car through direct cars, was a great experience from start to finish, everything was easy and dealt with really well, Sean who dealt with us was absolutely fab and made us feel very at ease throughout the process it was nice not to feel pressured into anything like you can sometimes with these things, he was a pleasure to deal with.”

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Posted 3 years ago

Thank you Eden, nice to hear about the pleasurable, no pressure experience you had, we will pass your kind words on to Shaun. Enjoy your new car and see you again soon.

Posted 2 years ago

“The staff at the Sheffield Direct Cars site were more than helpful throughout all the stages of purchasing my car. I have a garage and I will be recommending my customers to contact them the next time that they need a different car 10/10 , 5* Wells done and many thanks for a great car👍👍👍”

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Posted 3 years ago

Thanks David for your kind words and the recommendation to your friends and customers. Enjoy your new vehicle and see you again in the future.

Posted 2 years ago

“Friendly staff, didnt get pressured at all.Went back a couple of times to see a car i was interested in buying.Finally made my decision and Thomas sorted everything out..Very happy with my choice of car.. Thankyou.”

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Posted 3 years ago

Thank you Christine, glad you enjoyed the no pressure environment and your dealings with our staff. Enjoy your new car and see you again in the future.

Posted 2 years ago

“Brilliant salesperson Mr.Shaun. Very straightforward and great place for test drive.”

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Posted 3 years ago

Thank you Eric, enjoy your new car and see you again soon.

Posted 2 years ago

“I didn’t think I could get credit. Couldn’t prove income, too old yack yack…. Not only did they get me credit, but at a cracking rate as well. These guys are the best. What a lovely bunch to deal with. Oh, and the car. It is like new, really it is. I am so happy. I’ve bought many cars in my time that’s both brand new and secondhand. This was the most pleasure I have had in getting a car. Give them a try, you might be pleasantly surprised, as I was.”

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Posted 3 years ago

Thanks Richard, it was our pleasure to assist you in the purchase of your new car and we are happy to hear your kind words towards us, we will pass this on to everyone who you dealt with. Enjoy your new car and we will look forward to seeing you again in the future.

Posted 3 years ago

“First class service from Shaun Palmer. The experience was really amazing very well done! My citron c3 is lovely to drive”

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Posted 3 years ago

Thank you John, glad to hear about your amazing experience with the service you received from Shaun. Enjoy your new car and see you again soon.

Posted 3 years ago

“The service I received from the staff was very good and, unlike some large car stores, was not high pressure. Agreeing a price for my trade- in was not as easy as it should have been. The range of cars available was good, prices and car preparation were fair. The test drive route was totally inadequate.”

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Posted 3 years ago

Thank you Paul, we are happy to hear that you enjoyed the no pressure service you received whilst dealing with us and the range of vehicles we have on offer, we do however apologise you found our test drive route inadequate. We hope you are enjoying your new vehicle and we will look forward to seeing you again in the future.

Posted 3 years ago

“Recently purchased a used car from Direct cars . Great people to deal with , got the deal I was happy with . No pressure salesman . Would recommend to anyone.”

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Posted 3 years ago

Thank you Mark, happy to hear that you enjoyed our no pressure environment and that you would recommend us. Enjoy your new car and see you again soon.

Posted 3 years ago

“Brilliant very happy 😊”

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Posted 3 years ago

Thanks Mohammed, glad to hear you are very happy. Enjoy your new vehicle and we will look forward to seeing you again in the future.

Posted 3 years ago

“Direct cars were courteous, informative and very helpful. When buying my car they did everything they promised, and more, to ensure the car I bought was absolutely perfect. Items that were advised on the MOT were rectified straight away.”

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Posted 3 years ago

Thank you Stephen, enjoy your new car and see you again soon.

Posted 3 years ago

“Direct cars at Holbrook Sheffield were fantastic to deal with. The sales executive, Nic was an absolute pleasure to do business with. He made me feel very welcome and nothing was too much trouble. He found me the perfect car and negotiated a wonderful deal. All in all a fantastic experience. 5 stars from me !!!!”

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Posted 3 years ago

Many thanks for your kind words and we will make sure to pass your comments on to Nick. Enjoy your new car and we will see you again soon.

Posted 3 years ago

“Great choice of vehicles, professional and customer service driven company. My particular thanks to Adam for patience and kindness shown as my left knee makes my mobility difficult. Love my new (to me)Kia Vanga automatic. Thanks again to the whole team.”

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Posted 3 years ago

Thank you Hesta, we will pass your kind words on to Adam. Enjoy your new vehicle and see you again in the future.

Posted 3 years ago

“Excellent service, friendly staff”

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Posted 3 years ago

Thanks Joe, enjoy your new car and see you again soon.

Posted 3 years ago

“Excellent friendly service”

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Posted 3 years ago

Thank you Sandra, enjoy your new car and we look forward to seeing you again in the future.

Posted 3 years ago

“All the staff were friendly and approachable, but no pressure sales. we were left to look around the cars until we needed advice and then the sales person (Nick) was very helpful.”

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Posted 3 years ago

Thanks Christopher, we will pass your kind words on to Nick and our other staff members and glad to hear you enjoyed the no pressure approach that we adopt. Enjoy your new car and see you again soon.

Posted 3 years ago

“Absolutely fabulous. Great customer service and wonderful car”

Direct Cars 5 star review on 1st April 2022

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Posted 3 years ago

Thanks Yvette, enjoy your new car and see you again soon.

Posted 3 years ago

Direct Cars is rated 4.8 based on 2,163 reviews