Direct Cars Reviews

4.8 Rating 2,057 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 24th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have purchased my last 3 cars from Direct cars, the service is exceptional, no pressure like other dealers, its friendly, easy to purchase, helpful and choice of collection days to pick up your new car, in and out in 15/20 minutes. Excellent”

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Posted 2 years ago

Thank you Steve for choosing us once again, happy to hear that you enjoyed our excellent, no pressure service that we always give. Enjoy your new car and see you again in the future.

Posted 2 years ago

“Very good service.”

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Posted 2 years ago

Thanks David, enjoy your new vehicle and see you again in the future.

Posted 2 years ago

“I saw the Mercedes glc on auto trader. Great service from Nick, updated me when it was ready, when I turned up was showroom standard,all cleaned &polished”

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Posted 2 years ago

Thank you Allan, enjoy your new vehicle and we look forward to seeing you again.

Posted 2 years ago

“Good range, no pressure. Great service from Nick Wardle.Trouble free purchase. Thanks for making things easy.”

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Posted 2 years ago

Thanks Stuart, we are pleased you had an easy, trouble free purchase. We will pass your thanks on to Nick, enjoy your new car and see you again in the future.

Posted 2 years ago

“Sale's person Shaun was very kind and helpful excellent service.”

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Posted 2 years ago

Thanks Silvia, enjoy your new vehicle and see you again soon.

Posted 2 years ago

“Very friendly customer service from Tom who help me with my purchase, never made me feeling rushed into a decision and always went that extra mile. Highly recommend Direct Cars.”

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Posted 2 years ago

Thank you Heather, we will pass your kind words on to Tom. Enjoy your new car and we will look forward to seeing you again.

Posted 2 years ago

“Excellent service, helpful staff .”

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Posted 2 years ago

Thanks, we are pleased to hear that you enjoyed the level of service you received. Enjoy your new car and see you again soon.

Posted 2 years ago

“No hassle car sales.”

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Posted 2 years ago

Thank you, we are pleased you enjoyed our no hassle approach. Enjoy your new vehicle and see you again in the future.

Posted 2 years ago

“Good and Efficient Service during very difficult times.”

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Posted 2 years ago

Thank you Edward, enjoy your new vehicle and we will look forward to seeing you again soon.

Posted 2 years ago

“Good experience from start to finish. Ian was a very friendly but not pushy sales man.”

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Posted 2 years ago

Thank you for your review, enjoy your new car and see you again soon.

Posted 2 years ago

“Bought a car 22nd December drove it once engine management light came on service centre shut all Christmas went back to direct cars 5th January picked it back up 7th January for it to go straight back in the same day engine management light still on lesson learnt never buy a car at christmas”

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Posted 2 years ago

Hi Julie, sorry to hear you had an issue with your vehicle so close to Christmas whilst our after-sales department was closed for the festive period. I believe we made arrangements for you to bring your vehicle in as soon as we re-opened and that the small issue is now resolved. Apologies once again and despite this, we do hope you are enjoying your new vehicle and we will see you again in the future.

Posted 2 years ago

“Excellent service and very happy with the deal”

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Posted 2 years ago

Thank you Victoria, we are glad you are happy with the service you received. Enjoy your new car and we look forward to seeing you again in the future.

Posted 2 years ago

“Welcoming, pleasant,informative”

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Posted 2 years ago

Thank you, we are pleased you enjoyed our welcoming atmosphere. Enjoy your new vehicle and see you again soon.

Posted 2 years ago

“Very easy to deal with our salesman was lovely would definitely use again”

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Posted 2 years ago

Thank you for your kind words, enjoy your new vehicle and we look forward to seeing you in the future.

Posted 2 years ago

“Great service by Adam. It is nice to just be left to roam the cars and that is part of the reason I always come back :)”

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Posted 2 years ago

Thanks Sarah, we will pass your kind words onto Adam. Enjoy your new car and we look forward to seeing you again.

Posted 2 years ago

“Very good customer service. Shaun was very helpful. I warmly recommend.”

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Posted 2 years ago

Thank you Jean, enjoy your new car and we will look forward to seeing you again soon.

Posted 2 years ago

“All very good just one thing the registration document I think you should have done that on line at the garage and not gave me the last owners details.ie name and address as the last garage I bought a car from did it all.”

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Posted 3 years ago

Hi Paul, we gave you the V5 to register in your name and tax at the post office as the previous keeper was registered disabled, which unfortunately couldn't be completed online which in most cases we would have done. We are glad you had a very good experience, enjoy your new car and see you again in the future.

Posted 2 years ago

“Great service very friendly and welcoming. My brother bought a car from the same company and salesman and recommended them to me. Really appreciate all the help from Nick Especially”

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Posted 3 years ago

Thank you Katie, we are pleased to hear that you had a great experience, also pass on our thanks to your brother for recommending us to you. Enjoy your new car and we will look forward to seeing you and your brother again in the future.

Posted 3 years ago

“Unfortunately the excellent sales service provided by Andy was thwarted by the failure to carry out the check efficiently which meant the car was supplied without a SUV card for the Sat Nav which meant I had to borrow one in the meantime. It is now more than a week since taking delivery and I still have not received a card. I am expecting a delivery urgently together with a good Will gesture.”

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Posted 3 years ago

Hi Raymond, we apologise that the SD card was missing for the Sat Nav when you initially purchased the car, a new one was ordered straight away but unfortunately, hadn't arrived when you collected the car, this was immediately posted to you via recorded delivery when it arrived and should now be with you. However, despite this issue we hope you are enjoying your new car and we will see you again in the future.

Posted 3 years ago

“Excellent service and smooth process end to end. Thankyou.”

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Posted 3 years ago

Thank you Raymond, happy to hear you liked the service and process we provide. Enjoy your new vehicle and see you again soon.

Posted 3 years ago

Direct Cars is rated 4.8 based on 2,057 reviews