Direct Cars Reviews

4.8 Rating 2,057 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 24th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Recently purchased our car from Direct Cars and have to say it was a good experience. Salesman Ian showed us to the car and left us to check it out, no obligation or fancy sales talk. After a test drive we were ready to buy, Ian was very informative and answered all our questions. We returned a few days later and the car looked pristine inside and out. Great service.”

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Posted 2 years ago

Thanks Michael, we are happy to hear that you enjoyed the great sevice from Ian. Enjoy your new vehicle and see you again soon.

Posted 2 years ago

“Brought a car for my daughter. Excellent customer service by Shaun, very helpful. Really pleased with the car.”

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Posted 2 years ago

Thank you Claire, we will pass your feedback on to Shaun who I'm sure will be happy to hear that you are pleased with the service you received. Hope your daughter is enjoying her new car and we look forward to seeing you again soon.

Posted 2 years ago

“Excellent service as aways bought my last 4 cars from here no fuss, no hassle great team that work there.”

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Posted 2 years ago

Thank you Richard, happy to hear you like our no hassle policy. Enjoy your new car and see you again in the future.

Posted 2 years ago

“Great cars”

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Posted 2 years ago

Thank you, enjoy your new car and see you again soon.

Posted 2 years ago

“Very professional from start to finish ensuring the deal made with my part exchange was a fair one. After sales service 10/10”

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Posted 2 years ago

Thanks Frederick, enjoy your new vehicle and see you again in the future.

Posted 2 years ago

“Very good service everytime this is my 4th car brilliant all of them that work there highly recommend this company”

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Posted 2 years ago

Thank you Patricia, glad you came back us again. Enjoy your new car and we will see you again soon for number 5!

Posted 2 years ago

“Excellent service with great communication and a pleasure to do business with. Many thanks”

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Posted 2 years ago

Thanks David, glad to hear you enjoyed the excellent service we provided. Enjoy your new vehicle and see you again soon.

Posted 2 years ago

“Good price on part exchange, car purchased was in excellent condition. The handover was quick and problem free, would use again and recommend to others”

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Posted 2 years ago

Thank you Heidi, enjoy your new car and we will look forward to seeing you again.

Posted 2 years ago

“We have had a few cars from Direct Cars ,excellent service, always first port of call.”

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Posted 2 years ago

Thanks Anne, enjoy your new car and see you again soon.

Posted 2 years ago

“Competent and welcoming staff. Prepared to deal professionally with unforeseen teething problems in our purchase. If I was a buyer purchasing from afar, I would be confident as the company provided us with a courtesy vehicle whilst a fault was rectified. The vehicles advertised appear to be accurate on line. The premises and staff display an air of calm and the often unseen workshop area was a model health and safety site, encouraging to see the back room staff working as was apparent in positive working conditions. I am influenced in making ethical purchases as far as can be seen. Further congratulations regarding the way the company displays caution and embraces a culture of Covid protection amongst staff and customers too. Prompt and polite dialogue between customer and staff who we sensed have a pride and ownership in the company.in conclusion thanks to reception staff, Ian on sales and April who drove our mended new car from Sheffield to Telford ,both were so helpful in explaining the finer controls clearly which was strange for me as not changing my car for past 10 years. Hope my review is not too gushing but just an accurate account of our experience with direct cars”

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Posted 2 years ago

Many thanks Robert for your very kind words, we always endeavour to do our very best even when unfortunately small issues do arise. We are to happy to hear that we soon got everything sorted for you and that every staff member you dealt with lived up to our high standards. We will pass your thanks on to all staff members concerned, enjoy your new car and we look forward to seeing you again soon.

Posted 2 years ago

“Straight forward purchase, great customer service from Ian.”

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Posted 2 years ago

Thank you Liam, happy to hear you enjoyed the great service we provide from Ian. Enjoy your new vehicle and see you again in the future.

Posted 2 years ago

“I dealt with Tom and Gareth and they were both great. Any questions or worries that I had were quickly put to bed and I am now the proud owner of an amazing car which is affordable too. Everything went very smoothly and I’m over the moon with my car and the service received.”

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Posted 2 years ago

Thanks Sam, we are happy to hear that you are over the moon with your new car and the service you received. Enjoy your new car and we will look forward to dealing with you again in the future.

Posted 2 years ago

“A very smooth deal ! Our salesman Tom Breeze was 1st class ! Honest efficient and a pleasure to deal with ! Thanks”

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Posted 2 years ago

Thanks Stewart, we will pass your kind words on to Tom. Enjoy your new vehicle and see you again soon.

Posted 2 years ago

“Good selection of cars. The salesman was helpful from start to finish with my purshase”

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Posted 2 years ago

Thanks for your kind words, enjoy your new vehicle and we will look forward to seeing you again.

Posted 2 years ago

“Very good, no pushy salesmen, everyone who I spoke to/delt with was very friendly and helpful. Will come back when its time to change my car again.”

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Posted 2 years ago

Thank you Robert, enjoy your new car and see you again in the future.

Posted 2 years ago

“Fantastic service from start to finish. Ian was happy to answer any questions and was very approachable. Would highly recommend direct cars.”

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Posted 2 years ago

Thank you, we will pass your kind words on to Ian. Enjoy your new car and see you again soon.

Posted 2 years ago

“Very helpful not pushey like some places great servise”

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Posted 2 years ago

Thank you, happy to hear that you enjoyed our no hassle, no pressure approach and experienced the great service that we offer. Enjoy your new vehicle and see you again in the future.

Posted 2 years ago

“Everything that was agreed happened with a smooth handover when I collected my car.”

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Posted 2 years ago

Thanks Tony, enjoy your new car and we look forward to seeing you again in the future.

Posted 2 years ago

“Helpful staff, Very professional,made the process of buying a car easy.”

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Posted 2 years ago

Thank you, glad you found the process easy. Enjoy your new car and see you again in the future.

Posted 2 years ago

“Fast,efficient,friendly and no pressure.Pleasure to do business with thanks to Nick Wardle.”

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Posted 2 years ago

Thanks Stuart, glad you enjoyed the no pressure and friendly atmosphere, we will pass on your kind words to Nick. Enjoy your new vehicle and see you again soon.

Posted 2 years ago

Direct Cars is rated 4.8 based on 2,057 reviews