Direct Cars Reviews

4.8 Rating 2,474 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,474 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 18th July 2026

Anonymous

Anonymous // 01/01/2019

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“Excellent dealer. Unfortunately I had a problem with a car that I'd purchased, but Direct sorted very fast and very helpful.”

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Posted 2 years ago

Thanks Peter, glad to hear that you found your experience with us excellent and that we soon rectified the small issue you had to your satisfaction. Enjoy your new car and we will see you again in the future.

Posted 2 years ago

“Brilliant customer service from all staff, Shaun was really lovely, friendly and professional.”

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Posted 2 years ago

Thank you Molly, we will pass your kind words on to Shaun. Enjoy your new car and see again in the future.

Posted 2 years ago

“Sales people and service excellent. Purchased cars previously from Direct Cars.They were all reliable and good value. After sales services have also been first class.”

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Posted 2 years ago

Thank you Clive, we are glad you enjoyed our excellent service provided by all our staff members. Enjoy your new car and see you again soon.

Posted 2 years ago

“Very pleased with the service I received when buying my car last week. Tom Breeze was very helpful, friendly and patient when answering all my questions! This is the third car I have bought from Direct Cars and have always been satisfied. Would highly recommend.”

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Posted 2 years ago

Thank you Julie for choosing us again, enjoy your new car and we will look forward to seeing you again soon.

Posted 2 years ago

“Tom, nice and polite and friendly, ashame we wasn't offered a coffee.”

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Posted 2 years ago

Thank you Marie, we will pass your kind words on to Tom, sorry you wasn't offered a coffee at the time but please call in anytime for one. Enjoy your new car and see you soon.

Posted 2 years ago

“Excellent service. Pleased with car presented in immaculate condition. No hassle. Buying a pleasure.”

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Posted 2 years ago

Thank you, glad you found it a pleasure with our no hassle pressure. Enjoy your new vehicle and see you again soon.

Posted 2 years ago

“The thing we liked was the fact that no one pestered you when arriving there, but when we needed help it was there.”

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Posted 2 years ago

Thanks Janet, good to hear you enjoyed our no hassle-no pressure policy. Enjoy your new car and see you again in the future.

Posted 2 years ago

“Very good experience.Was left to look around then given good advice from the sales representative. Pleased with the purchase so far.Thankyou”

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Posted 2 years ago

Thank you Daniel, enjoy your new vehicle and see you again in the future.

Posted 2 years ago

“Very good choice of cars their staff are very helpful and friendly The whole process from start to finish was easy to understand and follow”

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Posted 2 years ago

Thank you Allyson, glad you found everything easy from start to finish. Enjoy your new car and see you again soon.

Posted 2 years ago

“Great service and the car was well prepared when I picked it up”

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Posted 2 years ago

Thanks Paul, glad you enjoyed the great service you received. Enjoy your new car and see you again.

Posted 2 years ago

“Staff were very friendly and helpful. Found the perfect small car in exchange for my old car. The overall process was made straight forward. Had a few small issues with the car after purchase and this was soon dealt with whilst covered under warranty.Would be better if a 3 month warranty came as standard rather than the one month. Overall very pleased with the whole sale and exchange.”

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Posted 2 years ago

Thanks Donna, great to know that you found the whole process straight forward in finding your new perfect little car and that we quickly dealt with the small issues you had after collection. Enjoy your new car and see you again.

Posted 2 years ago

“I got a lot of help finding the car that I wanted, then everything progressed very smoothly. Altogether a very pleasant experience.”

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Posted 2 years ago

Thank you Peter, we're happy to hear that everything progressed smoothly and that you had a pleasant experience. Enjoy your new car and see you again soon.

Posted 2 years ago

“Great service ,no pressure. My only negative would be ,having to look in every car to see which was manual or automatic. A large A on the windscreen would have been enough to give a 5* review.”

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Posted 2 years ago

Thank you Jacqueline, good to hear you had great service and enjoyed our no pressure policy. Enjoy your new car and see you again.

Posted 2 years ago

“Shaun very friendly and nice seller. The car meets expectations. We are so happy. Recommend 1000% Thank you Direct Cars!!!!”

Direct Cars 5 star review on 23rd October 2023

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Posted 2 years ago

Thanks Aleksandra, we are pleased to hear that you are happy and everything met your expectations. Enjoy your new car and see you again soon.

Posted 2 years ago

“Found a car online at this dealership and Shaun took on the whole sales procedure. From the moment I was in contact to the moment I had the keys in my hand Shaun was very friendly, honest and helpful. From start to finish took just 3 days and in that time the car was given a full MOT with no advisories and a full service along with a complete valet. Upon arriving at the dealership Shaun welcomed me, got all the paperwork sorted, checked my part exchange (which they gave a great price for) and walked me to my new car to inspect. Once I confirmed I was happy with it, Shaun had the paperwork signed, road tax applied and I was heading back home in my new car in no time at all. The dealership has a huge range of vehicles and at very competitive prices. Add to that the fantastic service and I can easily say I will return there for my next purchase. Great experience and great service!!!”

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Posted 2 years ago

Thank you Liam, we will be sure to pass your kind words on to Shaun and it's great to hear about your recent experience. Enjoy your new car and see you again in the future.

Posted 2 years ago

“I have now had 5 cars from Direct Cars and every time I have received excellent service from them. I would highly recommend them to everyone.”

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Posted 2 years ago

Thank you for your kind words and choosing us again, enjoy your new car and see you again soon.

Posted 2 years ago

“All of the staff we dealt with were very helpful and friendly”

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Posted 2 years ago

Thank you Dennis, enjoy your new car and see you soon.

Posted 2 years ago

“Excellent service. Brilliant staff.”

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Posted 2 years ago

Thank you, great to know you had an excellent experience. Enjoy your new car and see you again soon.

Posted 2 years ago

“Loved that I could browse all cars without a sales person following me round I had 2 hours asking for keys to different cars till I found the one I liked Sean my salesman was brilliant The only downside which marked it down There were a few faults when I drove away this wasn't a problem. The lady had a patronising manner and shut me down and did you give me confidence. After leaving the car and not hearing anything after several hours I was told she would ring when there was something to tell me Ideally having bought a car and only driving 3 miles for the clutch to go I would expect a curtesy call and not to chase and be fobbed off Again Sean was fantastic the car apart from a hiccup fabulous It won't put me off buying again as I have bought two new cars from you in the past”

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Posted 2 years ago

Hi Louise, Firstly please accept our sincere apologies for the unfortunate issue that arose as soon as you collected your new car. We are pleased to know that it all got sorted to your satisfaction and that it didn't impact the overall fabulous experience that you had, we will be sure to pass your kind words on to Shaun. Enjoy your new car and we will look forward to seeing you again soon.

Posted 2 years ago

“Excellent and easy from start to finish”

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Posted 2 years ago

Thank you Michael, glad to know you had an easy and excellent experience. Enjoy your new car and see you again in the future.

Posted 2 years ago

Direct Cars is rated 4.8 based on 2,474 reviews