Direct Cars Reviews

4.8 Rating 2,411 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,411 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 24th March 2026

Anonymous

Anonymous // 01/01/2019

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“Excellent quick service turnaround. Within 2 days I had received a very competitive price for my car, agreed a part exchange deal and picked up my new car, all within this 2 day span.”

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Posted 8 years ago

“Good relaxed experience. Pleasant knowledgeable staff who weren't pushy”

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Posted 8 years ago

“The salesman was excellent and overall very good customer service.”

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Posted 8 years ago

“No hassle on car lot and helpful in office area”

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Posted 8 years ago

“Andy at Direct Cars was attentive and competent. He was not 'pushy' in any way which I appreciate.”

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Posted 8 years ago

“I got a car I needed I was not pressured into anything staff were friendly helpful and had knowledge about the cars”

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Posted 8 years ago

“Ok sales service poor after sales not had any call to see how things are.”

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Posted 8 years ago

“Easy to deal with. Everything promised was delivered. No bull just straightforward and simple. Dave was very professional.”

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Posted 8 years ago

“Straightforward, helpful, efficient & friendly”

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Posted 8 years ago

“Very friendly and helpful my sister fell outside the showroom and they made sure she was seen by a first aider and taken care of, they also helped me when I needed to change my current purchase agreement.”

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Posted 8 years ago

“Very happy with the service I received. Wasn't hassled into buying. Would highly recommend”

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Posted 8 years ago

“Very good service and pleasant staff. Left us to it to have a look round and didn't feel pressured at all.”

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Posted 8 years ago

“After visiting many car dealers and showrooms up and down the country I found Direct Cars to be one of the best with excellent service all round I would certainly recommend to buy a car from them it was well worth the journey for me am really pleased with my car Shaun was lovely so helpful and polite no pressure he was very reassuring and informative plenty of cars and options to choose from and no hidden costs”

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Posted 8 years ago

“There was no presure.We looked round at our leisure.Our salesman Ian was friendly and very helpfull.It was a good car buying experience”

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Posted 8 years ago

“No pressure browsing and very quick process when buying”

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Posted 8 years ago

“Good sales support over phone and e-mail prior to purchase.”

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Posted 8 years ago

“Fantastic experience, from looking to purchasing made easy by salesman david milnes”

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Posted 8 years ago

“I dealt with Sean Palmer for my car purchase. He was very professional and explained all details about the car, the finance and other relevant information. I would like to pass on my thanks to Sean who made the whole buying process very easy. Also his follow up calls were good to keep me advised. Thanks from Paul Gilleran”

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Posted 8 years ago

“friendly- professional - helpful”

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Posted 8 years ago

“Straight forward, no-mess service. No hard sell and, aside from their extended warranty (which we took), no push to up-sell to another car. We went in knowing which car we wanted, Tom was helpful and friendly and took us through the process without being pushy. The whole team worked on getting us the best deal on trade-in and finance and I feel like we came out with a good deal on a great car”

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Posted 8 years ago

Direct Cars is rated 4.8 based on 2,411 reviews