Direct Cars Reviews

4.8 Rating 2,536 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,536 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 23rd October 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful with everything that I needed would highly recommend”

Helpful Report

Posted 8 years ago

“Great service, friendly staff, nothing too much bother. Would recommend.”

Helpful Report

Posted 8 years ago

“Got a good car at less than main dealer second-hand prices”

Helpful Report

Posted 8 years ago

“Efficient and helpful service.”

Helpful Report

Posted 8 years ago

“Easy to deal with,no pressure & good value car.”

Helpful Report

Posted 8 years ago

“First time I have used Direct Cars and I must say very professional and helpful all the way through my purchase”

Helpful Report

Posted 8 years ago

“Didn’t make me happy”

Helpful Report

Posted 8 years ago

“Really happy with the service we received from Direct cars and how professional Jack was. Thank you for making it a stress free experience we are very happy with our new car!”

Helpful Report

Posted 8 years ago

“Very helpfully I dealt with Jack very pleasant Person to deal with nothing to much trouble for him even giving me a lift to post office to sort some things out. Customer service is great as i have had follow up calls asking how my new vehicle is going just shows to me that even after the sale they still like to make sure your vehicle is performing as it should and nothing is to much trouble for him so far 10 out of 10 all around”

Helpful Report

Posted 8 years ago

“Costumer service and realibility of their cars”

Helpful Report

Posted 8 years ago

“Easy process, Dave explained everything to us perfectly.”

Helpful Report

Posted 8 years ago

“Another fanatastic car with great customer service from Andy and Graham. Highly recommend, a returning customer.”

Direct Cars 5 star review on 10th June 2018

Helpful Report

Posted 8 years ago

“A relaxed atmosphere, no pressure, prompt and good service”

Helpful Report

Posted 8 years ago

“Very helpful, and friendly. Knew their stuff and no hard selling”

Helpful Report

Posted 8 years ago

“Another great purchase for Boreflex Ltd, this is the 4th vehicle we’ve bought for our company. Plus 3rd cars I’ve bought personally. Had latest car for 3 weeks now and it’s just like a brand new car even though it’s almost 3 years old.”

Helpful Report

Posted 8 years ago

“I went to Direct Cars looking for an automatic. On entering the premises we met a sales man who couldn't do enough for us. We weren't pressured at all which to me is everything. I settled on Nissan Note. The salesman, Shaun Palmer was so helpful. I asked if it would be possible to deliver the car to my home as I have just had heart surgery and not ably to drive for some weeks. Shaun said he would deliver it himself. How thoughtful. The staff at Direct Cars could certainly teach some of the other car sales places a thing or two about customer service. Thanks again Shaun Palmer”

Helpful Report

Posted 8 years ago

“No pushy sales people trying to sell you something you don't want. We dealt with Tom, he was excellent, very efficient and sorted a couple of problems out we had after picking the car up with no fuss. This is the 3rd car we have bought from Direct Cars and would highly recommend them.”

Helpful Report

Posted 8 years ago

“Good service would buy another car”

Helpful Report

Posted 8 years ago

“I can honestly say the whole experience from start to finish was superb. No pressure either on the phone or face to face. I was able to view all the vehicles without any hase or high pressure sales patter. I was able to collect at my leisure as I had to travel from Devon but totally worth the journey. I must say Sean and Jack made rhe whole process slick and enjoyable. Also great price and great car. Thanks Tim”

Helpful Report

Posted 8 years ago

“Friendly & very helpful”

Helpful Report

Posted 8 years ago

Direct Cars is rated 4.8 based on 2,536 reviews