Direct Cars Reviews

4.8 Rating 2,409 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,409 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 24th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Needed a second car.Recently bought from Direct Cars,no hassle sales,had an issue with previous purchase which was quickly sorted.One point with the recent purchase.I was disappointed with the interior valet.”

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Posted 7 years ago

“Very good helpful and friendly staff. Makes the sale and purchase a simple process.”

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Posted 7 years ago

“Pleased the prompt action to correct and finalise the deal. Staff were pleasant and welcoming though after traveling over 2 hours to the garage had expected to be offered a tea or coffee! Disappointed to have to point out that the standard puncture repair equipment and fuel funnel were missing. Suspect a less than honest answer to how the auto start / stop works with a Ford powershift (automatic). It wasn't working possibly because the battery charge is required to be more than 75%. Also the policy of not accepting credit cards while saving Direct Cars money potentially exposes the buyer to more risk.”

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Posted 7 years ago

“Great service and quick turnaround although no free cofee 👍🏼”

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Posted 7 years ago

“I found them very helpful and efficient. Customer service skills were very good too. Love my new car!!!”

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Posted 7 years ago

“Excellent from start to finish. We had Direct Cars recommended to us and we were not disappointed. We arrived on a Saturday afternoon and were in need of a car very quickly. We were left to view the cars and once we had decided which we wanted to take a look at further a sales advisor was happy to help. Sale advisor was very knowledgeable about the cars. We were able to take a test drive and on returning back to Direct Cars we were all sorted out within 10 minutes. They arranged for the car to be ready for us to collect on Monday afternoon. Absolutely great service.”

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Posted 7 years ago

“Very helpful in all aspects of my purchase.”

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Posted 7 years ago

“Bought a car from direct cars. Paid up front via bank transfer..sadly the car developed a problem in the short time we had it..we returned the car and was given a full refund..completely hassle free..not many car dealers around like these guys..they are very trustworthy with great aftercare service..would definately use again Troy”

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Posted 7 years ago

“Very pleased with the service and support I’ve had from this company”

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Posted 7 years ago

“Very good service everything sorted out quickly and efficiently .”

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Posted 7 years ago

“I have bought several cars from Direct Cars. Never had problems with any of them. The sales staff are always helpful and never pushy. I have recommended them to several people.”

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Posted 7 years ago

“This is the second time I have used Direct Cars, and I would have no problem in recommending you to friends and family. In particular, I would like to say many thanks to Ian, he brought the car to me and took my wife and me for a demonstration. As a result we bought the car! Very well done! Mike Wilde.”

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Posted 7 years ago

“Brought a car off theese guys very friendly and extremely helpful I would recommend anyone to pay them a visit.”

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Posted 7 years ago

“Excellent in all respects.”

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Posted 7 years ago

“A very enjoyable experience buying my new car from Direct cars. The sales person was very friendly informative and professional. At no point was I put under any pressure.”

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Posted 7 years ago

“First time used these, excellent and professional service we have received it was first class.”

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Posted 7 years ago

“Shaun provided us with a most pleasant and efficient service. There was no pressure, and I got what I trust will turn out to be a good deal.”

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Posted 7 years ago

“Prompt, good service”

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Posted 7 years ago

“Very helpful salesman in Jack Stoakley,made sure that the car was as new. Valeting staff did not let him down .clear talk through everything that was relevant.felt looked after. Thankyou.”

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Posted 7 years ago

“Nice car well prices sales man not to pushy shame who ever polished it has took the paint of my rear door but by this point nothing i could do as id piad for the car but overall very happy”

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Posted 7 years ago

Direct Cars is rated 4.8 based on 2,409 reviews