Direct Cars Reviews

4.8 Rating 2,409 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,409 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 24th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“2nd car from direct.great service.”

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Posted 7 years ago

“nick was very helpful in explaining everything about the paperwork and the car a good experience no complaints from me”

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Posted 7 years ago

“A pleasant and relaxing environment in which to buy a car. The staff were friendly and helpful, especially Andy Benton who made everything go through without any problems.”

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Posted 7 years ago

“Had three cars from Direct cars and I can't fault them,after care service is second to none,and the sales and service staff are absolutely brilliant,can't recomend them highly enough.will definitely use them again when I'm ready for another car. %100.”

Direct Cars 5 star review on 16th November 2018

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Posted 7 years ago

“Andy Benton was a great help seeing us through the process. It was good to be left to assess the car we were interested in by ourselves with no hard sell. We were very impressed with Andy and the advice and information he provided us with. He was very professional and friendly.”

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Posted 7 years ago

“Friendly approachable sales staff but not pushy in any way at all. Great selection of cars at very competitive prices.”

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Posted 7 years ago

“Pleasant experience and I have been well impressed. Will see you next time I need a car 🚙”

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Posted 7 years ago

“Saw the car advertised on autotrader. Emailed to see if available on the Saturday evening, Shaun contacted me at 945am Sunday, kept car whilst I drove there. Gave me a reasonable quote for my part exchange, so made the deal. collected car on the Tuesday, it was serviced valeted and immaculate. Thanks to the Garage especially Shaun. Stephen Bowler”

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Posted 7 years ago

“A very simple and straight forward transaction with no pressure.”

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Posted 7 years ago

“My first viset to Direct Cars and i have to say i was impressed,got the car i wanted by looking at the website very happy with the car and Nick Wardle salesman.”

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Posted 7 years ago

“Lovely staff and easy to talk to. Good advice and really appreciate the help. Sean was amazing and very helpful. Would recommend to anyone. Thanks again.”

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Posted 7 years ago

“Just purchased our 4th car from direct cars and there’s a reason we keep coming back. The price of the cars is competitive and the service given is fantastic. I would like to give a special mention to Andy Benton who has sold us 3 cars now and the customer service he gives is a testament to your organisation.”

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Posted 7 years ago

“Direct cars are so relaxed,you tell them what car you’re interested in and they take you to the car,give you the keys. No pressure at selling the car ,First class. Great”

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Posted 7 years ago

“I am very pleased with my new vehicle, the only thing i was disappointed with was the admin charge of £60.00, when you are spending so much money on a car with yourselves I don't think an admin charge should be charged, all other car dealers i have dealt with did not charge an admin fee, it would make me think twice in the future which is a shame.”

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Posted 7 years ago

Kathryn, We're sorry you feel that way. To be clear - we don't have a compulsory admin fee. What you purchased for £59.99 is our optional Pre-Delivery Package which includes: 10 ltrs of fuel, re-valeting, membership of our loyalty card scheme, HPI check, multi point mechanical inspection inc. lubrication service and a set of new registration plates. Most car supermarkets and main dealers have adopted policies similar to ours, but for many it's compulsory. With us it's entirely optional and you could have still purchased the vehicle without this package. With this in mind we hope you would consider us again in the future. Hopefully this clears things up, and you are enjoying your new vehicle.

Posted 7 years ago

“Sales assistant s were very helpful give me all the information I needed explained all the necessary specific about the car”

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Posted 7 years ago

“Excellent service, hassel free car buying. Exceeded my expectations!”

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Posted 7 years ago

“Nice to go into a car sales and not be pestered. Salesmen very helpful and willing to allow you plenty of time to veiw a car unaccompanied.. Cant ask for more”

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Posted 7 years ago

“I always go to Direct Cars for my vehicles. They always listen to what you want and help you in any way they can. They don't pressure you to buy anything or more than what you want. This time I dealt with Jack and he was so helpful, explaining the features of the cars. Nothing was too much trouble. I know I can always call back in if I need any help with the car. The after sales is as good as the sales.”

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Posted 7 years ago

“Bought our car in April, our fourth from direct cars and six months later we are still highly delighted with our purchase.”

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Posted 7 years ago

“Purchased 3 cars in 4 years from here,alwaysmy first choice.always ask for Rob Hasland. Everything runs smoothly and quick!”

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Posted 7 years ago

Direct Cars is rated 4.8 based on 2,409 reviews