Direct Cars Reviews

4.8 Rating 2,362 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,362 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a car from direct cars. Paid up front via bank transfer..sadly the car developed a problem in the short time we had it..we returned the car and was given a full refund..completely hassle free..not many car dealers around like these guys..they are very trustworthy with great aftercare service..would definately use again Troy”

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Posted 7 years ago

“Very pleased with the service and support I’ve had from this company”

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Posted 7 years ago

“Very good service everything sorted out quickly and efficiently .”

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Posted 7 years ago

“I have bought several cars from Direct Cars. Never had problems with any of them. The sales staff are always helpful and never pushy. I have recommended them to several people.”

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Posted 7 years ago

“This is the second time I have used Direct Cars, and I would have no problem in recommending you to friends and family. In particular, I would like to say many thanks to Ian, he brought the car to me and took my wife and me for a demonstration. As a result we bought the car! Very well done! Mike Wilde.”

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Posted 7 years ago

“Brought a car off theese guys very friendly and extremely helpful I would recommend anyone to pay them a visit.”

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Posted 7 years ago

“Excellent in all respects.”

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Posted 7 years ago

“A very enjoyable experience buying my new car from Direct cars. The sales person was very friendly informative and professional. At no point was I put under any pressure.”

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Posted 7 years ago

“First time used these, excellent and professional service we have received it was first class.”

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Posted 7 years ago

“Shaun provided us with a most pleasant and efficient service. There was no pressure, and I got what I trust will turn out to be a good deal.”

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Posted 7 years ago

“Prompt, good service”

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Posted 7 years ago

“Very helpful salesman in Jack Stoakley,made sure that the car was as new. Valeting staff did not let him down .clear talk through everything that was relevant.felt looked after. Thankyou.”

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Posted 7 years ago

“Nice car well prices sales man not to pushy shame who ever polished it has took the paint of my rear door but by this point nothing i could do as id piad for the car but overall very happy”

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Posted 7 years ago

“I found the experience very refreshing ,everything was top drawer nothing to much trouble .”

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Posted 7 years ago

“Excellent service - helpful, friendly - good product - good price!”

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Posted 7 years ago

“Start to finish all good and fluent.”

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Posted 7 years ago

“Tom brillant - Ian (?) when collecting car - Said car spot-on”

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Posted 7 years ago

“No hassle salesman easy purchase worth a trip”

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Posted 7 years ago

“Lovely service from start to finish, this was my first car. I would definitely recommend direct cars to friends and family.”

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Posted 7 years ago

“Very pleased with service given. IAN was extremely helpful and I would definitely recommend direct cars John wilson”

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Posted 7 years ago

Direct Cars is rated 4.8 based on 2,362 reviews