Direct Cars Reviews

4.8 Rating 2,057 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 24th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A first class service, no hassle . I saw the car that I wanted asked for the keys and checked it out. I went to see Ian the sales rep and he sorted everything out with no fuss . I wasn't pressured into buying things that I didn't want this is the second car I have bought from Direct Cars and I would recommend them to everyone. Many thanks to Ian”

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Posted 3 years ago

Thank you for your review, Philip. We are glad you liked our no hassle, no pressure sales environment and that Ian was helpful. We will make sure he reads your comments. See you again soon and enjoy your new car!

Posted 3 years ago

“Good service no pressure. given keys to view car shaun was very good helped in every way he could. car was very clean inside and out a nice experience big thankyou direct cars and (shaun )very happy”

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Posted 3 years ago

Glad you liked our no hassle, no pressure sales environment, Robert! We will ensure Shaun reads your comments. Thank you and enjoy your new vehicle!

Posted 3 years ago

“Excellent service, Shaun dealt with me, what a great guy.”

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Posted 3 years ago

Thanks for the review Alan! Enjoy your new car.

Posted 3 years ago

“As always the service was second to none and nice to catch up with zed and the sales team”

Direct Cars 5 star review on 22nd July 2021

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Posted 3 years ago

Thank you, David. It was great to see you again! Enjoy your new car.

Posted 3 years ago

“Lovely staff. Had to return car as it had a problem. It was sorted straight away. No pressure to buy very relaxing atmosphere. Was able to get the car I wanted that suited me. Very happy highly recommend.”

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Posted 3 years ago

Thank you for your review Mollie. We are sorry that you encountered a problem shortly after delivery, but are pleased to see it got sorted quickly and that you were still happy with the service overall. See you soon and enjoy your new car!

Posted 3 years ago

“Painless purchase with good Comms throughout”

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Posted 3 years ago

Thank you, Carl. Enjoy your new car.

Posted 3 years ago

“A big thank you to all the staff for their help in buying our car . No pushy sales people , a fair price for my part exchange and the car was ready for collection with all the small jobs completed as promised by the collection day.”

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Posted 3 years ago

Thank you for your review Anthony. We are glad you enjoyed the experience. See you soon.

Posted 3 years ago

“We dealt with Tom who was helpful in every respect. We asked detailed questions about the price to be paid for our Trade in Vehicle. We were encouraged to look at several possible purchases and given every opportunity to examine and ask questions about the car we chose. We were always told the truth and given assurances about how their Garage would service and correct any discovered signicant faults. They did as promised and I was fully informed about the timetable. They are a credit to the trade.”

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Posted 3 years ago

Thank you for your great review Norman. We are glad everything went smoothly and as expected. We will pass on your feedback to Tom. See you soon and enjoy your new car!

Posted 3 years ago

“I picked up a Vw Tiguan. Lovely car. Dealt with Sean who was very helpful and made everything straight forward. Thanks Mike from nr Edinburgh”

Direct Cars 5 star review on 17th July 2021

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Posted 3 years ago

Thank you, Michael! We will make sure Shaun reads your good comments. Enjoy your new car.

Posted 3 years ago

“Easy and pleasant way to buy a car, you're given time to browse, no pushy salesman, lots of choice and good value”

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Posted 3 years ago

Thank you, Jonathan! We are glad you liked our no hassle, no pressure sales environment. See you soon.

Posted 3 years ago

“Great selection of high quality cars. Great prices. Genuinely helpful sales staff, not pushy at all. Didn't waste any time. An absolute delight to deal with Street having been messed around by numerous other dealers. Highly recommend!!”

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Posted 3 years ago

Thank you for your great review Sam! We are glad that you found everything to your liking. Enjoy your new car and see you soon.

Posted 3 years ago

“Excellent service from Shaun. Very professional.”

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Posted 3 years ago

Thank you, Delany. We will pass on your comment to Shaun. Take care and enjoy your new car.

Posted 3 years ago

“Both my husband and I were thrilled to bits with our experience of Direct Cars. We would both recommend the experience.”

Direct Cars 5 star review on 12th July 2021

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Posted 3 years ago

Thank you so much for your review and your recommendation. Enjoy your new car! See you both again soon 👋

Posted 3 years ago

“Excellent service. Would recommend Direct Cars to anyone who wants to buy a quality car.”

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Posted 3 years ago

Thank you for taking the time to review and recommend us! See you soon.

Posted 3 years ago

“Very happy with the service.and prompt outcome.true ssleman Dave,was very helpful And was not too pushy. And very proffesional”

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Posted 3 years ago

Thank you for the review Nigel. Enjoy your new car!

Posted 3 years ago

“I dealt with Iain who was absolutely lovely and super helpful, I would highly recommend the direct cars team :-)”

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Posted 3 years ago

Thanks Stephanie! We will pass on your kind words to Ian. Enjoy your new vehicle and see you again soon.

Posted 3 years ago

“Excellent service from Ian, this is the 4th car my family have bought from Ian. Always polite and professional, never pushy and always delivers on what he says he is going to do.”

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Posted 3 years ago

Thank you, Caroline! It was great to see you again. We will make sure Ian sees your nice comments. Enjoy your new car.

Posted 3 years ago

“I found the staff extremely helpful the car just what I wanted”

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Posted 3 years ago

Thank you, Peter. Enjoy the new car and see you soon.

Posted 3 years ago

“Brilliant service from Dave Milnes and Nick . Both very helpful staff .”

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Posted 3 years ago

Thank you for your review Nicky! See you again soon.

Posted 3 years ago

“We viewed the car having just arrived and not being cleaned. The salesman advised that the car would be cleaned, MOT and serviced and a couple of scratches / alloys sorted, which they were. We were allowed to test drive the car and left alone to look around for as long as we wanted.”

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Posted 3 years ago

Thanks for the review, Hayley! Glad you enjoyed the experience.

Posted 3 years ago

Direct Cars is rated 4.8 based on 2,057 reviews