Direct Cars Reviews

4.8 Rating 2,417 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,417 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 8th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It should be written into law that all car sales companies should deal with their public the way that Direct Cars do. I cannot buy from a company who just hang around and try to pressure you into buying a car you don't want. The service at Direct cars is exemplary. You can wander round all day long, ask for the keys to look inside any vehicle, and the staff are there in the background (not hovering) if you want any advice. I've just bought my second car from them in 3 years, and I wouldn't entertain looking anywhere else. Andy (our helpful salesman) was very courteous and professional. The pricing of our car was very fair and we felt Andy was completely honest with us regarding all our questions. Direct cars offered us very close to what we hoped for the trade in for our vehicle. Our trust in Direct Cars is such, that even though they're on the wrong side of Sheffield for us, we will only take our car there for it to be regularly serviced and MOT'd - because we know, they will do a thoroughly professional job.”

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Posted 6 years ago

“Found my car on direct cars website, very polite and helpful staff..sorted my finance out very quickly”

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Posted 22 hours ago

“Fantastic service really friendly would recommend to anyone 👍”

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Posted 1 day ago

“Very pleased with my car, and the help and assistance from the sales advisor was excellent.”

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Posted 1 day ago

“When i went to look at a car at direct cars the people were help full took me to the car to look at then left me alone to have a good look round, when I went back into to see someone they were helpful and explained Everything tom me they also answered questions I wanted to know about the ins and outs about the car and other matters I was pleased how I was treated. Would recommend.”

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Posted 1 week ago

“IT'S A PLEASURE TO SHOP FOR A CAR THEY LEAVE YOU ALONE AND WHEN YOU WANT THEM THEY'ER VERY HELPFUL I'VE BOUGHT TWO THERE NOW THERE'S A GOOD RANGE OF CARS TO LOOK AT”

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Posted 1 week ago

“COMPREHENSIVE STOCK WHICH IS WELL PREPARED . STAFF VERY HELPFUL AND WELCOMING BUT DO NOT PRESSURE YOU AS SOON AS YOU ARRIVE . NICK WARDLE WHO DEALT WITH US WAS HELPFUL AND WELCOMING AS MENTIONED ABOVE AND HAD A VERY FRIENDLY MANNER . ALTOGETHER AN EXCELLENT EXPERIENCE.”

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Posted 1 week ago

“Very good set up with professional staff,a good way to buy a car.”

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Posted 1 week ago

“Luke was very professional & took good care of everything that was needed so I could get the car ready to drive away. It was easy to do & the car is perfect for what I needed”

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Posted 1 week ago

“Great service highly recommend”

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Posted 2 weeks ago

Thank you Kelly, enjoy your new car and see you again soon.

Posted 1 week ago

“Matt was really easy to deal with he went above and beyond,Matt was never pushing to try and sell me all the add ons he was straight forward and very friendly. Excellent company from start to finish I would highly recommend to anyone who wants a second hand car.”

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Posted 2 weeks ago

Thank you Rich for sharing your recent experience, it's a pleasure to hear. Enjoy your new car and see you again soon.

Posted 1 week ago

“Good quality cars no fuss made easy to buy Mathew Elliott real good sales person would recommend him car was looking great when i arrived to collect it 10 /10 thanks”

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Posted 2 weeks ago

Thanks Darren for your great feedback, enjoy your new car and see you soon.

Posted 1 week ago

“Excellent service with no hassle luke delivered the car as he said he would in tip top condition very good indeed”

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Posted 2 weeks ago

Thanks Darrell for your great comments, we will be sure to pass them on to Luke. Enjoy your new car and see you soon.

Posted 1 week ago

“Shaun was fantastic throughout and made the process of buying the car totally stress free.”

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Posted 2 weeks ago

Thank you Vicki for your kind words and we will pass them on to Shaun, enjoy your new car and see you again in the future.

Posted 1 week ago

“My interaction with Direct Cars was as a customer buying from the website but not seeing the car in person. I was sent a video of my vehicle and photos as well. All my queries were answered . I am pleased with my new car, the only downside was it came with no mats and the two new tyres it needed to pass it’s MOT were Chinese! .”

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Posted 3 weeks ago

Thank you Lesley for taking advantage of our home delivery service and we're happy to hear you are pleased with it. Enjoy your new car and speak again soon.

Posted 1 week ago

“Only had my new car for 2 weeks and there was a fault came on my dashboard. Called them up and reported the fault. They couldn't do the transport to collect my car. But paid for my transporter to pick it up and drop off. They called me the very next day and told me my car was repaired and ready for collection.”

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Posted 3 weeks ago

Thanks Vicky for sharing your feedback, we're sorry to hear you had a small issue but are pleased to hear it was rectified quickly to your satisfaction. Enjoy your new car and we will look forward to seeing you again.

Posted 1 week ago

“I was very pleased with how easy I found a car, part exchanged my car and drove my new car away all within a week. The service by Luke was really good. I didn't feel under pressure to buy. In fact they left me lone to wander around, sit in cars, ask questions when I was ready. Really good.”

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Posted 3 weeks ago

Thanks Janet, it's great to hear you enjoyed the no pressure service provided by Luke. Enjoy your new car and see you again.

Posted 1 week ago

“Lovely service from Mathew”

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Posted 3 weeks ago

Thank you Catherine for your kind words, we'll be sure to pass them on to Matthew. Enjoy your new car and see you again soon.

Posted 1 week ago

“Had no problems with Direct Cars for the service I was given. It’s good to know I got the same experience as my parents who bought a car 15 years ago. They don’t follow you about, they tell you what you need to know. I highly recommend Direct Cars for your next purchase.”

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Posted 1 month ago

Thank you Joshua for your kind words, enjoy your new car and see you again in the future.

Posted 1 week ago

“Really good from start to finish thanks to Matt who made the deal happen and debs on the service desk thank yo”

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Posted 1 month ago

Thanks Keith for sharing your feedback and we will pass your thanks on to Matt and Debi. Enjoy your new car and see you again soon.

Posted 1 month ago

“Very easy to deal with”

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Posted 1 month ago

Thank you Richard, enjoy your new car and see you soon.

Posted 1 month ago

Direct Cars is rated 4.8 based on 2,417 reviews