Direct Cars Reviews

4.8 Rating 2,185 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,185 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 8th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It should be written into law that all car sales companies should deal with their public the way that Direct Cars do. I cannot buy from a company who just hang around and try to pressure you into buying a car you don't want. The service at Direct cars is exemplary. You can wander round all day long, ask for the keys to look inside any vehicle, and the staff are there in the background (not hovering) if you want any advice. I've just bought my second car from them in 3 years, and I wouldn't entertain looking anywhere else. Andy (our helpful salesman) was very courteous and professional. The pricing of our car was very fair and we felt Andy was completely honest with us regarding all our questions. Direct cars offered us very close to what we hoped for the trade in for our vehicle. Our trust in Direct Cars is such, that even though they're on the wrong side of Sheffield for us, we will only take our car there for it to be regularly serviced and MOT'd - because we know, they will do a thoroughly professional job.”

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Posted 5 years ago

“Our family have purchased numerous cars from Direct Cars, no pressure from staff when viewing cars and friendly helpful staff when purchasing the vehicles. Always bring vehicles here for MOT and servicing. Highly recommended.”

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Posted 3 days ago

Thanks Tracey for coming to us once again, enjoy your new car and see you soon.

Posted 2 days ago

“Have used Direct Cars four times now, always had a hassle free no nonsense experience, Dan made things very straightforward which was how we like it. Would most definitely use them again.”

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Posted 4 days ago

Thanks Jonathan for entrusting us once again to supply your new car, we hope you enjoy it and will look forward to seeing you again soon.

Posted 2 days ago

“It was good to be able to browse through the large stock of cars, and when we found some that interested us they were unliocked and we were left to sit inside and get the feel of the vehicle. Further discussion with Luke was unhurried and we didn't feel under pressure. It was good to have a short drive on your premises .Payment and pick up were by mutual arrangement, and went smoothly. A good experience, other dealerships could learn!”

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Posted 5 days ago

Thank you Martin for sharing your recent experience, we're glad to hear everything was to your satisfaction. Enjoy your new car and see you again.

Posted 2 days ago

“Just bought another car from Direct Cars, we have had a few over the years. Compared to other Car Sale showrooms it is one of the best. It is well laid out and you are free to look around with out anyone bothering you, but if you need assistance it is available. I am more than happy with the car and feel the price was reasonable. Direct Cars it my first choice when looking to purchase a car.”

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Posted 6 days ago

Thank you Rachel for choosing us again, enjoy your new car and see you again soon.

Posted 2 days ago

“I have bought many cars from direct They have all been excelent the service is always spot on I would recommend them to any one.”

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Posted 6 days ago

Thanks Peter for coming to us once again, enjoy your new car and we will look forward to seeing you again.

Posted 2 days ago

“No hassle looking for my car Salesman was very friendly and I felt no pressure to buy, also got informed about the commission they were getting for referral for car finance”

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Posted 1 week ago

Thanks Caroline, great to know you enjoyed our no pressure no hassle policy. Enjoy your new car and see you soon.

Posted 2 days ago

“Highly recommend Direct Cars . Trustworthy dealership with a long history”

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Posted 1 week ago

Thank you Paul, enjoy your new car and see you again soon.

Posted 2 days ago

“Excellent! Went to view a car I'd found on autotrader, salesman (Dan) was friendly and not at all pushy. Left us to view the car and we found him when we'd made the decision to buy it. Took us through the paperwork and we picked the car up some a few days later. Very happy with the car and the overall level of service, all jobs I asked to be done were done. The car looks amazing, thank you to everyone at Direct Cars.”

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Posted 1 week ago

Thank you Keith, great to hear you found us excellent and that you are very happy. Enjoy your new car and see you again in the future.

Posted 2 days ago

“Great service and got a good part ex price for my old car . Loads of additional spec on my new car but not reflected in the price”

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Posted 1 week ago

Thanks Irene for sharing your comments about the great service you received, enjoy your new car and see you again soon.

Posted 2 days ago

“Friendly, not pushy and I would definitely buy from them again.”

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Posted 1 week ago

Thank you Paula, enjoy your new vehicle and see you again soon.

Posted 2 days ago

“Easy to view the fairly large and different selection of vehicles, no pressure from salespeople (you have to approach them if you want to have a closer look/test drive). No complaints from me”

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Posted 1 week ago

Thanks Trevor, enjoy your new car and see you again in the future.

Posted 2 days ago

“Bought 3 car from direct cars in the past, never had a problem, very friendly and professional, great reliable company”

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Posted 2 weeks ago

Thank you Nigel for choosing us once again, enjoy your new car and see you again.

Posted 2 days ago

“Friendly and helpful! Absolutely love my new smart car that drives beautifully. The delivery service is so convenient and the guy who delivered my car was also very polite and helpful. Thankyou! X”

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Posted 2 weeks ago

Thank you Nicola for taking advantage of our home delivery service and for your kind words, we will make sure we pass them on to all involved. Enjoy your new car and speak again soon.

Posted 2 weeks ago

“Luke & Dave have been excellent. Initial visit through to handover, both ensured a smooth and hassle free buying experience. Their knowledge is top notch and happily advised and helped where required. Would happily purchase another vehicle from either!”

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Posted 2 weeks ago

Thank you Simon for your very kind words, we will be sure to pass them on to Dave and Luke. Enjoy your new car and we will look forward to seeing you again soon.

Posted 2 weeks ago

“Having bought my previous car from a main dealer I was happily surprised at how quick and easy the whole sale was at Direct Cars. No push to sell add on’s and no waiting around for who knows what. Straightforward service.”

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Posted 2 weeks ago

Thank you Derek, we're glad to hear you found everything quick, easy and straightforward. Enjoy your new vehicle and see you again soon.

Posted 2 weeks ago

“Sales side superb not pushy good advice few marks and stone chips on collection which was sorted after a day of sale. After just under week visited service side for a few things on the car that was corrected but found service reception to be a little rude compared to most service receptions from main dealers in past car puchased. All other members of staff where good apart from service receptions.”

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Posted 2 weeks ago

Hi, Thank you for sharing your feedback and we are pleased to hear you found the dealings with our sales department superb, however please accept our apologies regarding your experience with our aftersales/service department, we will take your comments on board and look into this so it doesn't happen again in the future. Despite this we do hope you are enjoying your new car and we will look forward to seeing you again in the future.

Posted 2 weeks ago

“This is the second time I have purchased from direct cars and received excellent service . Shout out to Luke thankyou for excellent service”

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Posted 2 weeks ago

Thanks Karen, we will pass you kind words and thanks on to Luke. Enjoy your new car and see you again soon.

Posted 2 weeks ago

“Very helpful with excellent communications. Great value for car purchased with great saving and condition just as described. Also very good & fair part exchange price. Would highly recommend.”

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Posted 2 weeks ago

Thank you Elaine for your kind comments, enjoy your new car and see you again in the future.

Posted 2 weeks ago

“The sales advisor looking after me while buying my car Tom was amazing from start to finish thank you for making the purchase run as smoothly as possible”

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Posted 2 weeks ago

Thanks Jodie for your kind words and we will be sure to pass them on to Tom, enjoy your new vehicle and see you again soon.

Posted 2 weeks ago

“Really pleased with my car quick easy process with friendly staff would definitely recommend.”

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Posted 3 weeks ago

Thanks Jacqueline, enjoy your new car and we will look forward to seeing you again.

Posted 2 weeks ago

Direct Cars is rated 4.8 based on 2,185 reviews