Direct Cars Reviews

4.8 Rating 2,508 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,508 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 14th September 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It should be written into law that all car sales companies should deal with their public the way that Direct Cars do. I cannot buy from a company who just hang around and try to pressure you into buying a car you don't want. The service at Direct cars is exemplary. You can wander round all day long, ask for the keys to look inside any vehicle, and the staff are there in the background (not hovering) if you want any advice. I've just bought my second car from them in 3 years, and I wouldn't entertain looking anywhere else. Andy (our helpful salesman) was very courteous and professional. The pricing of our car was very fair and we felt Andy was completely honest with us regarding all our questions. Direct cars offered us very close to what we hoped for the trade in for our vehicle. Our trust in Direct Cars is such, that even though they're on the wrong side of Sheffield for us, we will only take our car there for it to be regularly serviced and MOT'd - because we know, they will do a thoroughly professional job.”

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Posted 7 years ago

“I've been here couple times now and the service is great, they listen to your needs and are really helpful. Well happy with my purchase this time. I always recommend them!”

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Posted 1 day ago

“After owning my previous car for nearly 11 years, the time had come to upgrade. I'd seen a particular car on the website so phoned to arrange a test drive. Long story short, I visited again for a final check before purchasing the car. At all stages, Nick Wardle and his colleagues were very friendly and helpful - not in the least bit 'pushy'. Definitely different to my experience years ago, with other dealers!”

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Posted 1 day ago

“Shaun was super helpful and a positive car purchase experience from start to finish. Thank you”

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Posted 5 days ago

Thank you Jill great feedback, enjoy your new car and see you again.

Posted 1 day ago

“Love the sales but when we paid for a mot and service and not even have screen wash in and also the washers don’t work not good enough”

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Posted 6 days ago

Hi Tracey, We're delighted to hear you enjoyed our sales process when you made your purchase, however we are sorry to hear you are having issues with your windscreen washers. If you would like to contact our aftersales department and we will be happy to arrange for this to be rectified. We hope you are enjoying your new car and we will look forward to seeing you again soon.

Posted 1 day ago

“No hassle , easy to deal with friendly staff.”

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Posted 1 week ago

Thank you, we're happy to hear you found us easy to deal with and enjoyed our no hassle approach. Enjoy your new car and see you again soon.

Posted 1 day ago

“Good company to deal with and efficient in all ways”

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Posted 1 week ago

Thank you David, enjoy your new car and see you again in the future.

Posted 1 day ago

“Very helpful and informative during the buying process.”

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Posted 1 week ago

Thank you Paul, enjoy your new car and see you again.

Posted 1 day ago

“We dealt with Shaun, he was a lovely chap, not pushy but very helpful. The whole experience was positive, relaxed and easy going Please forward our thanks to Shaun we are both delighted with our new car”

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Posted 1 week ago

Thanks Paul for the great feedback, enjoy your new car and see you again soon.

Posted 1 day ago

“Sales department are absolutely amazing, few very little issues and was sorted straight away, after sales department are amazing...would recommend to anyone, direct cars absolutely amazing.”

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Posted 1 week ago

Thank you Daniel for your kind words, enjoy your new car and see you again.

Posted 1 day ago

“The service from Andrew was superb. Friendly. Relaxed. No pushy salesmanship. All in all a great experience. I would deffinately use them again. Despite the 100 mile journey 1 way.”

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Posted 1 week ago

Thank you Paul for your great feedback and we will pass this on to Andrew. Enjoy your new car and we look forward to seeing you again.

Posted 1 day ago

“Andrew helped me purchase my car, very helpful patient and supportive. Brilliant customer service. Would definitely recommend.”

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Posted 1 week ago

Thanks Amelia for your kind words, we'll be sure to pass them on to Andrew. Enjoy your new car and see you again soon.

Posted 1 day ago

“Pleased with how quick and easy the whole purchase was”

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Posted 2 weeks ago

Thank you Andrew for feedback, enjoy your new car and see you again.

Posted 1 day ago

“It was so easy no messing around would recommend will go again when ready to upgrade”

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Posted 2 weeks ago

Thanks Michael, we're glad to hear you found the whole process easy. Enjoy your new car and see you soon.

Posted 1 day ago

“We have purchased a number of cars over the years from Direct Cars and have always found their approach to car selling very honest and straightforward with no pressure.Such allows you to peruse at leisure from an extremely wide range of quality vehicles.I have no doubt that when it comes to our next car purchase I will look no further than Direct Cars.”

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Posted 2 weeks ago

Thank you Brian for choosing us once again for your new purchase, we're pleased to hear you enjoy our no pressure approach. Enjoy your new car and see you again in the future.

Posted 1 day ago

“Absolutely perfect purchased from here now several times and always been spot on so can’t fault them in anyway 100% every time”

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Posted 2 weeks ago

Thanks Gary for choosing us once again, enjoy your new car and we'll look forward to seeing you again soon.

Posted 1 day ago

“Good quality reasonable price”

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Posted 2 weeks ago

Thank you, enjoy your new car and see you again.

Posted 1 day ago

“Recently bought a car from here these guys really look after you and make sure the car is 100% aftercare is brilliant also no jobs too big or small for them if your not happy they rectify it would highly recommend”

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Posted 3 weeks ago

Thanks Thomas for your kind words about us. We hope you enjoy your new car!

Posted 3 weeks ago

“Good efficiency service Nice staff”

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Posted 3 weeks ago

Thankyou for your feedback. Enjoy your new car and we hope to see you again soon.

Posted 3 weeks ago

“Good customer service, no pressure to buy and they was very accommodating to get the car ready for collection at short notice”

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Posted 4 weeks ago

Thankyou David for your feedback, we are glad we could help you with your new car. See you again soon

Posted 4 weeks ago

“Perfect service , we were extremely happy with the whole process and would definitely recommend Direct Cars .”

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Posted 1 month ago

Thankyou for your kind words and for choosing us for your new car. See you again soon

Posted 4 weeks ago

Direct Cars is rated 4.8 based on 2,508 reviews