Direct Cars Reviews

4.8 Rating 2,448 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,448 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 29th May 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The service we received was well informed, honest and to-the-point. We were there to buy a car, which we did. No BS, No product upselling, No salesman fluff or PCP pushing. Just good people providing a good service in a way that best suited the customer and situation. Really happy with the new motor so far. Would 100% recommend.”

Helpful Report

Posted 3 months ago

Thank you, we're pleased to hear you enjoyed our service. Enjoy your new car and see you again.

Posted 2 months ago

“Very happy with the service I had .matthew Elliott brilliant the service receptionist great got made a lovely mug of tea from the manager the mechanic was first rate will tell others about your service”

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Posted 3 months ago

Thank you Tony for sharing your experience, we're happy to hear you enjoyed the tea and that everything was to your satisfaction. Enjoy your new car and see you again.

Posted 2 months ago

“Great buy and thanks to Nick for help and support to buying a lovely car . Nice hassle free buying .”

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Posted 3 months ago

Thanks Lynda, we're glad you enjoyed our no hassle policy and we will pass your thanks on to Nick. Enjoy your new car and see you soon.

Posted 2 months ago

“Nice friendly staff and not pushy to sell the car and listen to what we were after in a car”

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Posted 3 months ago

Thank you Stephen for sharing your kind feedback, enjoy your new car and see you again soon.

Posted 2 months ago

“The overall experience of purchasing was great. We required some scratches removing from the vehicle which they did. However we are waiting on the rear view mirror to be replaced which Matthew has assured us will happen. An we are waiting to be informed when this part is to arrive at Direct Cars.”

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Posted 3 months ago

Thank you Curtis, we're happy to hear you found the experience great and we'll be in touch soon once the new mirror arrives. Enjoy our new car and see you soon.

Posted 3 months ago

“I was offered a test drive of the car of my choice and was given all the information about what price options I had and didn’t feel pressured by any of it”

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Posted 3 months ago

Thank you Lee, we're pleased to hear you enjoyed our no pressure policy. Enjoy your new car and see you again in the future.

Posted 3 months ago

“Sean the salesman was very informative and professional”

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Posted 3 months ago

Thanks for sharing, enjoy your new car and see you again.

Posted 3 months ago

“People at direct cars very polite and knowledgable”

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Posted 3 months ago

Thanks for sharing your feedback, enjoy your new car and see you soon.

Posted 3 months ago

“Could not recommend enough, very helpful and professional. Made buying a car straight forward and they ensured everything was perfect before I collected my car.”

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Posted 3 months ago

Thanks Leanne, happy to hear you found our staff members professional and helpful. Enjoy your new car and see you again.

Posted 3 months ago

“The service was fantastic I would highly recommend direct Cars had cars from there before very efficient and helpful wouldn't go anywhere else”

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Posted 3 months ago

Thank you for sharing about your recent fantastic service that you received, we're pleased to hear everything was to your liking. Enjoy your new car and see you again.

Posted 3 months ago

“No pressure service. Everyone so helpful but happy to leave you alone if all you want to do is browse. We’re more than pleased with our new car and would highly recommend Direct Cars. One slight critisism, and a very minor one is that our new car needed a service msg board resetting which, I was told, was a 20 minute job. It should have been done before we collected the car yet we’ve had to wait 3 weeks for the issue to be addressed.”

Helpful Report

Posted 3 months ago

Hi Paul, Thank you for your kind words and we are pleased to hear you enjoyed our no pressure service, we would also like to offer our apologies for the wait in getting the service light reset. Enjoy your new car and we will look forward to seeing you again.

Posted 3 months ago

“I've had many cars from Direct Cars and have always been satisfied with the sales experience”

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Posted 3 months ago

Thanks Yvonne for choosing us once again, enjoy your new car and see you again in the future.

Posted 3 months ago

“Called in looking for new car and dealt with by Nick Wardle. Not pushy but informative.Pleased with treatment by all staff and I’ve no hesitation in recommending Direct Cars.Will certainly be back for any future purchase.Ive already recommended you to my neighbour”

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Posted 3 months ago

Thank you Arthur, we're pleased to hear everything was to your satisfaction. Enjoy your new car and we will look forward to seeing you again.

Posted 3 months ago

“Matt who helped us was very professional and delivered on everything he said he would when he saw with no issues or delays. Excellent service would go back again if I needed another car”

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Posted 3 months ago

Thanks Christopher for your kind words, enjoy your new car and see you soon.

Posted 3 months ago

“Great service and polite sales person”

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Posted 3 months ago

Thanks Harry for sharing your feedback, enjoy your new car and see you in the future.

Posted 3 months ago

“I only popped in for a nosy. But there is always a car that takes your fancy. Sean the salesman was lovely and made the experience very easy and relaxed, with no feeling of being pressured.”

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Posted 3 months ago

Thank you Craig, glad to hear you found everything relaxed and easy with no pressure. Enjoy your new car and see you again.

Posted 3 months ago

“Warm, friendly and knowledgeable service. Never felt pushed to make a decision but supported to find the right car for me. Would definitely recommend.”

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Posted 3 months ago

Thank you for sharing your kind words about your recent visit, it's a pleasure to read them. Enjoy your new car and see you in the future.

Posted 3 months ago

“I would definitely recommend Direct cars and Danny the sales person. There was no hard sell, no pressure to take the car finance (I have experienced pressure to take the car finance in the past). Danny explained what extras I could buy again just clear explanation of what was available no pressure. When I collected my car everything was quick and easy. Overall I'm very pleased with my new car and with how easy it was to deal with Direct Cars as a woman on my own”

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Posted 3 months ago

Thank you Louise for taking the time share your positive experience, enjoy your new car and see you again soon.

Posted 3 months ago

“Lots of cars , easy to view with no pressure”

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Posted 3 months ago

Thank you Susan, we're pleased to hear you enjoyed our no pressure policy. Enjoy your new car and see you soon.

Posted 3 months ago

“This is the second time I have used Direct Cars and and been equaly impressed on both occasions. The trouble taken by the staff was excellent - especially as we end up changing to an automatic for the first time! We would like to thank Mr. Shaun Palmer for all his help and patience and Tom who help sort out my confusion with the Sat Nav! Thanks to both and all the service team. WE are very happy with the new car.”

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Posted 3 months ago

Thanks David for you kind words and choosing us once again, we're delighted to hear you found our staff excellent and everything was to your satisfaction, we will pass these comments on to all involved. Enjoy your new car and see you again soon.

Posted 3 months ago

Direct Cars is rated 4.8 based on 2,448 reviews