Direct Cars Reviews

4.75 Rating 1,078 Reviews
96 %
of reviewers recommend Direct Cars
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4.78 out of 5
Read Direct Cars Reviews

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

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114 2511 222



Direct Cars, Eckington Way, Sheffield

We would like to thank all the staff at Direct Cars for the excellent service we had when buying our car. All the staff were very friendly and very knowledgeable and made the whole experience very relaxed and pleasant, we left saying to each other....."that was good". In these difficult times it is important to be comfortable with the systems and procedures in place to protect the customer and staff from the risk of catching the virus......we were impressed with the attention to detail shown and totally at ease. Thank you. Mr. and Mrs. Mears.
Posted 5 months ago
Very good staff and helpful to help your enquiries.
Posted 5 months ago
Good service , no pushy salesmen.
Posted 5 months ago
Quickest and easiest transaction I have ever had with regard to a used car.
On reflection I think the trade in price could have been better and your inclusive warrenty for a 3 year old car was a bit mean at only 30 days.
Posted 5 months ago
Kind polite speech very clear totally understandable answered so my questions Sarah who spoke to was excellent at Customer services
Posted 5 months ago
Despite the COVID situation, the sales rep Dave Milnes was very helpful with the sale and made sure the car was ready within a matter of days which meant a lot to us as we were going on holiday a few days later. The handbook was missing but a new copy was ordered and was ready 2-3 days after the sale. Roof rails had been ordered and put on by the time we picked the car up. Dave was not pushy at all about trying to get us to purchase extras though we did take out a 2yr extended warranty
Posted 5 months ago
Friendly staff very helpful helped me at a very difficult time to get back on the road thank you all so much
Posted 5 months ago
Hadn’t bought a car of these since 2001. Have to say I was happy with my purchase with a small exception of a promise of a handbook/ service book package that was supplied later but from a much older model. I ended up purchasing one myself.
Posted 5 months ago
Really good customer care. Thomas was great. Made the whole process simple. Subsequent questions were answered quickly. Car looked beauts.whem we picked it up, well valetted inside and out
Posted 5 months ago
Very quick and easy process. Friendly sales person. You don't have to do anything but from my past experiences I expected a bit more discount or free something thrown in but didn't get anything.
Posted 5 months ago
Marvellous service. Nothing was too much trouble for Tom the salesman. Highly delighted in all aspects from first seeing the car to collection.
Posted 5 months ago
Fantastic experience from start to finish, was met by one of the staff called Thomas who was knowledgeable, friendly and not in the least bit pushy. He explained exactly what to expect and delivered as promised.
Posted 5 months ago
It’s easy to look around and keep social distance. Excellent sales people, who made us feel important. Ian was really helpful, and made the purchase uncomplicated.
Posted 5 months ago
Didn’t get a hard sell from the team. Quick decision agreed on part exchange value. Dealt with Lee and David and upon driving nearly 200 miles to collect our new car met reps in person. Helpful and informative. Good car purchase experience wouldn’t hesitate to buy from Direct Cars again.
Posted 5 months ago
Excellent experience. Staff, Ian & Lee very helpful. No pressure sales or finance pushing. Car in 1st. class state, 12 months MOT & full service. Even posted me a CD left in my old car. Thank you !
Posted 5 months ago
Good choice, reasonable prices
Posted 5 months ago
They give you the keys and just leave you alone.
No pushy salespeople which makes it a pleasure rather than a core.
Only whinge is daft sticker in boot that doesn’t come off.
Posted 5 months ago
Service with a smile as always many thanks 👍🏼
Posted 5 months ago
Excellent friendly service.
Posted 5 months ago
Friendly, helpful staff. A nice and easy transaction.
Very happy.
Posted 5 months ago
Direct Cars is rated 4.75 based on 1,078 reviews