Direct Cars Reviews

4.8 Rating 2,366 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,366 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service”

Helpful Report

Posted 3 months ago

Thank you Paul for sharing about the excellent service you received, enjoy your new car and see you again soon.

Posted 2 months ago

“Excellent service, helpful staff”

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Posted 3 months ago

Thank you Christopher, we're glad to hear you found our service excellent and staff helpful. Enjoy your new car and see you again in the future.

Posted 2 months ago

“The process was hassle free and we are more than happy with our purchase. Ian was a fantastic help when it came to finding the right car for our family. We will be sure to go back to Direct Cars in the future should ever need another car.”

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Posted 3 months ago

Thanks Sam for your kind words which we will pass on to Ian. Enjoy your new car and see you in the future.

Posted 2 months ago

“Nice people no pressure ,Decent motors on sale.”

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Posted 3 months ago

Thank you for kind comments, enjoy your new car and see you in the future.

Posted 3 months ago

“Overall it's ok!!”

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Posted 3 months ago

Thank you, enjoy your new car and see you again soon.

Posted 3 months ago

“Very pleased with our purchase, sales team very professional. Lovely experience for my Wife picking up her new Smart car. Thank you.”

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Posted 3 months ago

Thanks Roberto, glad to hear you had a lovely experience and found us very professional. Enjoy your new car and see you again soon.

Posted 3 months ago

“Pleasant salesman, no pressures , dealt with our request to see and purchase a car. Even delivered it to my home as I had an insurance problem. Would recommend.”

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Posted 3 months ago

Thank you Janet for sharing your great comments, enjoy your new car and see you again.

Posted 3 months ago

“Excellent service prompt reply to initial enquiry and all staff were very helpful”

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Posted 3 months ago

Thank you John, enjoy your new car and see you soon.

Posted 3 months ago

“This is our fourth car from Direct. The service is excellent and sales team friendly and helpful, especially Ian whom we have dealt with several times.”

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Posted 3 months ago

Thank you once again Paul for choosing us, we will pass your kind words on to Ian. Enjoy your new car and we will look forward to seeing you again in the future.

Posted 3 months ago

“Bought from them before, and would use them again.. and again. Helpful, no pressure…”

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Posted 3 months ago

Thanks Richard for choosing us again, enjoy your new car and see you again.

Posted 3 months ago

“Excellent service from Nick”

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Posted 3 months ago

Thanks Beverley, great to know you found Nick's service excellent. Enjoy your new car and see you again.

Posted 3 months ago

“Great staff all happy to help and easy to approach. They also leave you to look around without bothering you constantly and always great service. Used many times and will continue to use.”

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Posted 3 months ago

Thank you once again for choosing us and we are pleased to hear you find all our staff easy to approach and helpful. Enjoy your new car and see you again very soon.

Posted 3 months ago

“I’ve recently purchased 2 vehicles for my company from Direct Cars and the service from start to finish was 10/10. Tom and Gareth are exceptional at their job: knowledgable, patient and super helpful with anything I ask. I will 100% be coming back to Direct Cars in future. Thanks for providing me with 2 wonderful new vehicles.”

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Posted 3 months ago

Thank you Rachel for choosing us to supply your company with 2 new vehicles, we will pass your very kind words on to Gareth and Tom. We hope they both continue to suit your needs and we will look forward to doing business again with you in the future.

Posted 3 months ago

“Good customer service. Everything explained. Would recommend.”

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Posted 3 months ago

Thank you very much Gaynor for your comments, enjoy your new car and see you soon.

Posted 3 months ago

“Excellent service, no pushy salesmen. Answered all my questions . Really pleased with my new car!.”

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Posted 3 months ago

Thank you Richard for your kind words, enjoy your new car and see you again.

Posted 3 months ago

“Excellent service and very easy transaction/sale... Daniel was professional throughout the sale, making it so easy with the trade in and collection. Would definitely recommend Direct Cars”

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Posted 3 months ago

Thanks Nigel, glad to hear you found our service excellent and we will pass your kind comments on to Daniel. Enjoy your new car and see you again soon.

Posted 3 months ago

“great place to purchase my car very good choice of makes….left to look around…dealt with Nicholas. very easy purchase my car.”

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Posted 3 months ago

Thank you Mark, happy to hear you found everything very easy and that we are a great place visit. Enjoy your new car and see you soon.

Posted 3 months ago

“Excellent, extremely helpful, no pressure selling and great communication.”

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Posted 3 months ago

Thank you, glad you found us excellent and enjoyed our no pressure policy. Enjoy your new car and see you again.

Posted 3 months ago

“Easy going no pressure purchases and friendly staff from start to finish, even director level. Work with you to make sure you have a handover of vehicle and a smooth future ride.”

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Posted 3 months ago

Thank you Sarah for your great comments, enjoy your new car and we look forward to seeing you again soon.

Posted 3 months ago

“I've bought cars from Direct Cars and I have never been disappointed.”

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Posted 3 months ago

Thank you Peter for choosing us again, enjoy your new car and we will see you again soon.

Posted 3 months ago

Direct Cars is rated 4.8 based on 2,366 reviews