Direct Cars Reviews

4.8 Rating 2,404 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,404 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 24th March 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is my second car purchase as I found the staff really helpful but not pushy with flash sales jargon. When you find your car very simple everything done for you. When I change again I will return for the 3rd time and would highly recommend.”

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Posted 3 months ago

Thanks Julie for choosing us once again and sharing your experience with your very kind words, enjoy your new car and we will look forward to seeing you again.

Posted 2 months ago

“I saw a car i was intrested in and thought i like this car. Took it for a test drive and thought yes this is mine. So i did a part exchange. Happy customer.”

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Posted 3 months ago

Thank you Lance, we are pleased to hear you are a happy customer. Enjoy your new car and see you again soon.

Posted 2 months ago

“Great experience. Shaun and Gareth were brilliant. No pressure and never pushy.”

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Posted 3 months ago

Thanks James for sharing your great experience, enjoy your new car and we will look forward to seeing you again.

Posted 2 months ago

“This is the 3rd car l have bought from direct cars and the servicec all 3 times has been fantastic. I dealt with Luke this time and he was easy to talk to and explianed everthing , excellent service”

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Posted 3 months ago

Thank you Patricia for choosing us once again and your very kind words and we will be sure to pass them on to Luke. Enjoy your new car and see you again soon.

Posted 2 months ago

“Totally love my car that I bought from Direct cars! Brilliant service, no hassle or any pressure from the team. I would recommend this company for your next car purchase! I will definitely be coming back! Thanks guys”

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Posted 3 months ago

Thank you Paula, it's fantastic to hear you enjoyed our no hassle no pressure policy and found our service brilliant. Enjoy your new car and see you again in the future.

Posted 2 months ago

“Up to now I am pleased with direct car's the sales staff was good”

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Posted 3 months ago

Thanks Alan, it's good to hear you are pleased with your experience. Enjoy your new car and see you soon.

Posted 2 months ago

“Great selection of cars , good competitive prices and Matt the salesman got us a good deal overall very happy with the car would recommend”

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Posted 3 months ago

Thank you Paul for your kind words, enjoy your new vehicle and see you soon.

Posted 2 months ago

“Simple and straightforward. Nice staff.”

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Posted 3 months ago

Thanks Simon, we're happy to hear you found everything straightforward and simple. Enjoy your new car and see you again soon.

Posted 2 months ago

“Great cars, fair prices abd very knowledgeable and friendly staff”

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Posted 3 months ago

Thank you for great comments, enjoy your new car and see you again in the future.

Posted 2 months ago

“Fantastic service love my new car thank you”

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Posted 3 months ago

Thank you, great to hear you enjoyed the fantastic service you received. Enjoy your new car and see you in the future.

Posted 2 months ago

“Very quick and easy to find the best car suitable for our needs, also the salesman was very helpful and polite.this is the second car we have bought from here.”

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Posted 3 months ago

Thank you for choosing us again, enjoy your new car and see you again.

Posted 2 months ago

“very good service all jobs done to the car before we pick it up would buy a car again from them”

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Posted 3 months ago

Thank you Matthew, enjoy your new car and see you soon.

Posted 2 months ago

“Very helpful and knowledgeable salesmen. Nothing rushed and nothing too much trouble. Not pushy and everything ran smoothly from start to finish.”

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Posted 3 months ago

Thanks Malcolm for your kind words, enjoy your new car and see you again soon.

Posted 2 months ago

“Love it thank you direct cars”

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Posted 3 months ago

Thank you Tina, enjoy your new car and see you soon.

Posted 2 months ago

“Luke made the whole process easy and everything went smoothly. He explained everything step by step during the purchase and couldn’t have asked for more. Very professional and dedicated his time to be with no interruptions. Very competent and knowledgeable. Excellent service from all involved.”

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Posted 3 months ago

Thank you Samantha for your great feedback, it's great to hear Luke made everything smooth and easy for you throughout your purchase and we will be sure to pass your kind words on to him. Enjoy your new car and we will look forward to seeing you again soon.

Posted 3 months ago

“I was sold a car that had some faults, which were unknown to me at the time.”

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Posted 3 months ago

Hi, Sorry to hear you are experiencing a few issues so soon after purchase, we always endeavour to make sure we prep our vehicles to the nth degree but unfortunately sometimes issues can crop up which we will be happy to deal with. If you would like to contact us (if you haven't already done so) and we will be happy to arrange for them to be rectified. Despite this we do hope you are enjoying your new car and we hope to see you again soon.

Posted 3 months ago

“I experienced very good customer service from Direct Cars. Tom made the process of buying a car very easy, no hard sell, no pressure, just a very straightforward process and I am very pleased with my new car”

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Posted 3 months ago

Thank you Julie, great to hear you found everything easy and straightforward. Enjoy your new car and see you again.

Posted 3 months ago

“Recently purchased a car from Direct Cars with the very helpful and professional Matthew. The entire experience was very smooth, no issues and I do believe that they offered a fair and reasonable part exchange deal. We have purchased previously from Direct Cars, and would definately do so again and would recommend. Thank you Matthew.”

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Posted 3 months ago

Thank you Andrea for your lovely words and we will make sure we pass them on to Matthew. Enjoy your new car and see you again soon.

Posted 3 months ago

“Always a happy experience at direct cars no pushy salesman look round cars at own pase any questions Always happy to help.my salesman Thomas Breeze very helpful and knowledgeable in every way.10/10 Thanks.”

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Posted 3 months ago

Thank you Kenneth for your great feedback, enjoy your new vehicle and see you soon.

Posted 3 months ago

“Excellent service throughout. Nick Wardle showed me a range of cars suited to my needs. I am extremely pleased with my new car. I will highly recommend Direct Cars.”

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Posted 3 months ago

Thanks Beverley, we are pleased to hear you found our service excellent. Enjoy your new car and see you soon.

Posted 3 months ago

Direct Cars is rated 4.8 based on 2,404 reviews