Direct Cars Reviews

4.8 Rating 2,469 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,469 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 29th May 2026

Anonymous

Anonymous // 01/01/2019

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“Great service highly recommend”

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Posted 3 months ago

Thank you Kelly, enjoy your new car and see you again soon.

Posted 2 months ago

“Matt was really easy to deal with he went above and beyond,Matt was never pushing to try and sell me all the add ons he was straight forward and very friendly. Excellent company from start to finish I would highly recommend to anyone who wants a second hand car.”

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Posted 3 months ago

Thank you Rich for sharing your recent experience, it's a pleasure to hear. Enjoy your new car and see you again soon.

Posted 2 months ago

“Good quality cars no fuss made easy to buy Mathew Elliott real good sales person would recommend him car was looking great when i arrived to collect it 10 /10 thanks”

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Posted 3 months ago

Thanks Darren for your great feedback, enjoy your new car and see you soon.

Posted 2 months ago

“Excellent service with no hassle luke delivered the car as he said he would in tip top condition very good indeed”

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Posted 3 months ago

Thanks Darrell for your great comments, we will be sure to pass them on to Luke. Enjoy your new car and see you soon.

Posted 2 months ago

“Shaun was fantastic throughout and made the process of buying the car totally stress free.”

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Posted 3 months ago

Thank you Vicki for your kind words and we will pass them on to Shaun, enjoy your new car and see you again in the future.

Posted 2 months ago

“My interaction with Direct Cars was as a customer buying from the website but not seeing the car in person. I was sent a video of my vehicle and photos as well. All my queries were answered . I am pleased with my new car, the only downside was it came with no mats and the two new tyres it needed to pass it’s MOT were Chinese! .”

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Posted 3 months ago

Thank you Lesley for taking advantage of our home delivery service and we're happy to hear you are pleased with it. Enjoy your new car and speak again soon.

Posted 2 months ago

“Only had my new car for 2 weeks and there was a fault came on my dashboard. Called them up and reported the fault. They couldn't do the transport to collect my car. But paid for my transporter to pick it up and drop off. They called me the very next day and told me my car was repaired and ready for collection.”

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Posted 3 months ago

Thanks Vicky for sharing your feedback, we're sorry to hear you had a small issue but are pleased to hear it was rectified quickly to your satisfaction. Enjoy your new car and we will look forward to seeing you again.

Posted 2 months ago

“I was very pleased with how easy I found a car, part exchanged my car and drove my new car away all within a week. The service by Luke was really good. I didn't feel under pressure to buy. In fact they left me lone to wander around, sit in cars, ask questions when I was ready. Really good.”

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Posted 3 months ago

Thanks Janet, it's great to hear you enjoyed the no pressure service provided by Luke. Enjoy your new car and see you again.

Posted 2 months ago

“Lovely service from Mathew”

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Posted 3 months ago

Thank you Catherine for your kind words, we'll be sure to pass them on to Matthew. Enjoy your new car and see you again soon.

Posted 2 months ago

“Had no problems with Direct Cars for the service I was given. It’s good to know I got the same experience as my parents who bought a car 15 years ago. They don’t follow you about, they tell you what you need to know. I highly recommend Direct Cars for your next purchase.”

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Posted 3 months ago

Thank you Joshua for your kind words, enjoy your new car and see you again in the future.

Posted 2 months ago

“Really good from start to finish thanks to Matt who made the deal happen and debs on the service desk thank yo”

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Posted 3 months ago

Thanks Keith for sharing your feedback and we will pass your thanks on to Matt and Debi. Enjoy your new car and see you again soon.

Posted 3 months ago

“Very easy to deal with”

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Posted 3 months ago

Thank you Richard, enjoy your new car and see you soon.

Posted 3 months ago

“The process was easy from start to finish. Matt was great, even had a laugh, and nothing to much trouble for him. It was great being able to look around without being hassled.”

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Posted 3 months ago

Thank you Jennifer for your kind words and we will be sure to pass them on to Matt, enjoy your new car and see you soon.

Posted 3 months ago

“I knew what I wanted, ford puma, saw it on line. There was no pressure sales man, just said if you need anything hyst ask. Took it for a spin and bought it! Daniel was easy to deal with any got a decent trade in”

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Posted 3 months ago

Thank you Karen, we're glad to hear you found Daniel easy to deal with and enjoyed our no pressure policy. Enjoy your new car and see you again in the future.

Posted 3 months ago

“Excellent service from initial contact to driving away our new car. Thanks Direct Cars.”

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Posted 3 months ago

Thanks Julie, great to hear you found our service excellent. Enjoy your new car and see you again.

Posted 3 months ago

“Great service and pricing”

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Posted 3 months ago

Thank you Simon for your feedback, enjoy your new car and see you again.

Posted 3 months ago

“Great car buying experience, we were left to look around for as long as we needed with absolutely no pressure from anyone. Shaun was really helpful and and informative. Would definitely recommend Direct Cars and would use again without a doubt”

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Posted 3 months ago

Thanks Paula, it's our pleasure to hear you found your recent experience great and enjoyed our no pressure policy. Enjoy your new car and see you again soon.

Posted 3 months ago

“Absolutely loved our experience with direct cars, very professional and no hassle, kept informed from start to picking up our new car, the experience was made complete with Shaun Palmers helpfulness and guidance, we felt completely relaxed as buying a new car can be an anxious time, there was no rushing we did everything in our time and Shaun’s help and kindness helped us to decide to make a purchase, thanks again, would highly recommend Direct Cars to anyone.”

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Posted 3 months ago

Thank you Dianne, it's a pleasure to hear you loved your recent experience and that Shaun made you feel relaxed throughout, we will be sure to pass your comments on to him. Enjoy your new car and we will look forward to seeing you again.

Posted 3 months ago

“All good no issues”

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Posted 3 months ago

Thank you, we're happy to hear everything went smoothly with no issues for you. Enjoy your new car and see you again in the future.

Posted 3 months ago

“All went OK, the vehicle is running and looking well.”

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Posted 3 months ago

Thank you Brian for sharing your feedback, enjoy your new car and see you again.

Posted 3 months ago

Direct Cars is rated 4.8 based on 2,469 reviews