Direct Cars Reviews

4.8 Rating 2,362 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,362 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 15th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Being disabled i wanted a car that i could get in and out of with ease so i had no particular vehicle in mind. Walked around their display trying to decide and find a car that i liked, each time the salesman would go collect the keys and give a quick run down of that particular car. No pressure, no rushing, nothing was to much trouble.”

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Posted 7 years ago

“You had the car that I wanted to buy. That made me go through the buying process. When I wanted to pay part by credit card I couldnt. I offered to pay with a debit Visa electron card, I couldnt. So I asked favours from a number of people to get the funds from visa electron to my Gb Visa. I have tried arranging to pick the car up Saturday or Sunday but it was possible only in the morning with the reasoning that you could loose customers if arranging my car to be picked up. I thought I was a customer too! I finally needed to take half a day off to come over from Liverpool to pick the car up.”

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Posted 7 years ago

“The car was reaervrd and ready for me to view.”

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Posted 7 years ago

“Excellent sales team, made the whole process so easy. Very happy with our purchase”

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Posted 7 years ago

“The staff were all friendly and helpful and always happy to answer questions that you might have about your new purchase.”

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Posted 7 years ago

“A good hassle free buy of a car,but don’t rate the valet as inside of the car has got white spots all over of polish poor.”

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Posted 7 years ago

“Very helpful with everything that I needed would highly recommend”

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Posted 7 years ago

“Great service, friendly staff, nothing too much bother. Would recommend.”

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Posted 7 years ago

“Got a good car at less than main dealer second-hand prices”

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Posted 7 years ago

“Efficient and helpful service.”

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Posted 7 years ago

“Easy to deal with,no pressure & good value car.”

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Posted 7 years ago

“First time I have used Direct Cars and I must say very professional and helpful all the way through my purchase”

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Posted 7 years ago

“Didn’t make me happy”

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Posted 7 years ago

“Really happy with the service we received from Direct cars and how professional Jack was. Thank you for making it a stress free experience we are very happy with our new car!”

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Posted 7 years ago

“Very helpfully I dealt with Jack very pleasant Person to deal with nothing to much trouble for him even giving me a lift to post office to sort some things out. Customer service is great as i have had follow up calls asking how my new vehicle is going just shows to me that even after the sale they still like to make sure your vehicle is performing as it should and nothing is to much trouble for him so far 10 out of 10 all around”

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Posted 7 years ago

“Costumer service and realibility of their cars”

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Posted 7 years ago

“Easy process, Dave explained everything to us perfectly.”

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Posted 7 years ago

“Another fanatastic car with great customer service from Andy and Graham. Highly recommend, a returning customer.”

Direct Cars 5 star review on 10th June 2018

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Posted 7 years ago

“A relaxed atmosphere, no pressure, prompt and good service”

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Posted 7 years ago

“Very helpful, and friendly. Knew their stuff and no hard selling”

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Posted 7 years ago

Direct Cars is rated 4.8 based on 2,362 reviews