Direct Cars Reviews

4.8 Rating 2,057 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 24th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Original salesman who sold me the car, was then off work ill. I felt I had to chase up the work to be done on the car before collection because of this. However, On collecting the car Ian dealt with me. He was extremely professional, knowledgable and helpful. He very much went the extra mile contacting me the following day with further info. Felt very much in his safe hands.”

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Posted 7 years ago

“The technician filling the car check list in put a tick in the engine/gearbox to signify there was no oil leak this was not the case there was a oil leak which makes the check list a joke merely a box ticking exercise”

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Posted 7 years ago

“Very well presented. Explained the process of buying the car in a professional manner. And I was happy with the deal.”

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Posted 7 years ago

“Not pushy but very helpful. Beautiful car. Thank you.”

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Posted 7 years ago

“Excellent professional service with nobody hassling you plus great prices. What more could you ask for - easiest way of buying a car.”

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Posted 7 years ago

“I took it on trust that the car was as described in the advertisement and traveled 130 miles by coach when I arrived I wasn't disappointed and drove home great service”

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Posted 7 years ago

“the sales staff where excellent made the whole sale a joy great service and excellent staff will youse direct cars again”

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Posted 7 years ago

“Well priced cars .ok part ex .quick deal . No pressure.”

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Posted 7 years ago

“No hassle, no pressure, price is what you see, left on own to look at cars and if I had any questions the sales staff were happy to assist.”

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Posted 7 years ago

“Great service without being pushy. We felt totally informed and we're able to quickly get our car.”

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Posted 7 years ago

“They made everything so easy. I applied online then someone phoned me and said it's been approved if I want to go look at the car. When I got there it was waiting for me and was perfect. There was a slight Mark on the bumper but they assured me it would be fixed. I went back a couple of days later to pick it up and can't fault the car or the people i spoke with.”

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Posted 7 years ago

“They are very professional ,and they made buying the car a pleasure ,the salesman Rob was also very smart and very pleasant all in all excellent”

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Posted 7 years ago

“Pleasant and courteous service. We were expected and staff were welcoming.”

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Posted 7 years ago

“excellent service from start to finish. no pressure selling. friendly and helpful staff.”

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Posted 7 years ago

“Salesperson very patient and explained everything we needed to know. Didn't say he knew the answer to a question if he was unsure. Showroom pleasant and relaxed atmosphere. Everything was ready when we went to collect the car.”

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Posted 7 years ago

“Was satisfied with the service”

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Posted 7 years ago

“Ian was absolutely fantastic. He made the process of purchasing a car so simple and answered any questions I had. Just want to say a massive thank you to everyone who I dealt with during the process.”

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Posted 7 years ago

“Very easy to deal with not at all pushy and of we wanted any keys or a test drive . No problem. A special mention to the guy who Delt with us Shawn Palmer very nice chap no pressure to sell he just seemed happy to help”

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Posted 7 years ago

“No pressure sales. Nice calm atmosphere in sales room, given time and patience to look round and felt treated as an individual.Salesman listened to my needs and gave good advice. Car delivered on time.”

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Posted 7 years ago

“Excellent service.... It was a joy to deal with Andy, he made the whole process quick, easy and pain-free. Second time I have bought from Direct Cars and I will certainly use them again”

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Posted 7 years ago

Direct Cars is rated 4.8 based on 2,057 reviews