Direct Cars Reviews

4.8 Rating 2,264 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,264 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 6th August 2025

Anonymous

Anonymous // 01/01/2019

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“I bought the car I wanted at a good price, and when I was given the keys there was only one set. On receiving the log book I went to Volkswagen to get a second key and was astounded to be told it would cost £204.14. I approached the man who sold me the car and told him I was not happy with this. I did not expect a full refund so I suggested a free service/MOT when the car came in for it's first MOT/service. After consulting his boss this was agreed and I am now happy. As a family we have bought 7 cars from Eckington/Chesterfield Motor Co. and Direct Cars. I have always recommended my sons to consider you and indeed on the day I made my purchase my youngest son also bought a car. After sales service is where reputations are made and lost and you did well. I, and my sons, will continue to give you preference when purchasing cars.”

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Posted 8 years ago

“Sales people were very good. Not to pushy and friendly. I found a fault when I got home and went back the next day to see them about it. They ordered a new part and I am actually there now waiting for them to fit it. The only criticism is that they didn't spot the fault before it was sold to me.”

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Posted 8 years ago

“Good service from Shaun sales man not pushy let us look at the car on our own always a good selection of low mileage cars”

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Posted 8 years ago

“Throughout my experience the staff were friendly and helpful. I was not hassled when looking at the cars, and i only had to ask a member of staff for more details. When purchasing my car everything was explained to me, and were happy to answer my questions.”

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Posted 8 years ago

Direct Cars is rated 4.8 based on 2,264 reviews