Direct Cars Reviews

4.8 Rating 2,491 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,491 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 7th August 2026

Anonymous

Anonymous // 01/01/2019

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“I was greeted and helped by Jack Stoakley who wasn't pushy at all and really helpful. He knew exactly where the cars were that I was interested in and nothing was any trouble when I needed some time to think things through.”

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Posted 8 years ago

“No hassle car buying Everything went well very quick quality car”

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Posted 8 years ago

“did not pester me”

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Posted 8 years ago

“The gentleman Andy was very polite and talked us through things he didnt rush us in anyway he was lovley”

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Posted 8 years ago

“Helped me find my perfect car, and talked through all my options. Very helpful and friendly, no pressure to buy. Love my new car!”

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Posted 8 years ago

“Bought Peugeot 2008 64 reg feline mistral 1.6 diesel. Great, fast and smooth service from lovely chap called Andy from start, from viewing vehicles to trading in our old car (got very good trade in price too) to purchase of new car and also great after sales care.”

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Posted 8 years ago

“Andy was very helpful and friendly”

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Posted 8 years ago

“good, efficient, helpful, courteous service”

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Posted 8 years ago

“Excellent service ‘Andy’ made the car purchase an easy process Not pushy or insistent Bought the car 9 days ago So far so very good Thank you”

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Posted 8 years ago

“A quick and easy purchase. No pushy sales techniques. Just helpful advice and information about the cars for sale. Pre sales inspection and MOT before I collected my new car, and even the advisory issues on the MOT had been addressed.”

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Posted 8 years ago

“Quick response to my choice and prepared the car smartly”

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Posted 8 years ago

“Friendly relaxed atmosphere, no pushy hard sale tactics, great value and customer service. Clear simple information and choosing and buying my new car couldn't have been easier. Would definitely recommend direct cars and I will definitely buy from them again in the future.”

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Posted 8 years ago

“Good advise from Dave but wished I could have got some mats to finish buying a £16,000 car complete, but running round trying to get some mats for car”

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Posted 8 years ago

“Excellent service from Michael and Ian. The car was beautifully prepared and collected ahead of time. Well Done Direct Cars!”

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Posted 8 years ago

“I got the car I wanted be it quite a distance from my home but it was worth the journey”

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Posted 8 years ago

“We were looked after my Shaun Palmer when I bought my 14 plate, Audi A1. From the very start Shaun was amazing and was always on hand to help us with anything. Shaun was not pressuring and the whole process of buying my car felt seamless and easy and far from stressful, all thanks to Shaun!”

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Posted 8 years ago

“This is the worst company ever.My solicitor will soon contact with you.”

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Posted 8 years ago

“They were really helpful and I felt able to ask questions, would definitely recommend them.”

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Posted 8 years ago

“I was very happy with the service I got, Andy Benton helped me and did not try and sell me anything I did not want and helped me find the perfect car for me”

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Posted 8 years ago

“The car I was purchasing had sold itself to me so the salesman put very little in during the purchase or pre-delivery. Very disappointed to have to return the car as it had not been valeted.”

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Posted 8 years ago

We are sorry you were not satisfied with the service you received. It's great that the vehicle had sold itself to you - this is a testament to the quality of the stock we display. As far as we were aware at the time the purchase process had gone well. On taking delivery of the vehicle you determined the vehicle valeting was not up to you expectations. To resolve the issue we repeated the valet, and gave you 15 litres of fuel for your trouble. We hope this has rectified the situation to your satisfaction, and hope you're enjoying your new vehicle.

Posted 8 years ago

Direct Cars is rated 4.8 based on 2,491 reviews