Direct Cars Reviews

4.8 Rating 2,363 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,363 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 6th February 2026

Anonymous

Anonymous // 01/01/2019

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“No pressure from salesman. The ony downside was that the staff were unaware of the Government Car Tax changes which became effective 1/4/17.”

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Posted 8 years ago

“Professional and convenient, no pushy sales. Second time we've bought a car from Direct Cars and certainly not the last.”

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Posted 8 years ago

“This is the second car we have bought recently. Great service”

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Posted 8 years ago

“Very good customer service. Good communication. I was kept well informed during the buying process”

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Posted 8 years ago

“I had a really good experience buy my first car. I was really nervous at first but your sales rep Tom soon put me at ease he was really friendly and welcoming.”

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Posted 8 years ago

“Staff where very helpful, love my new car”

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Posted 8 years ago

“Great experience with Direct Cars after a friend recommended. Found the right car for me and very happy with the trade in price I got. All with no pressure from helpful knowledgeable staff. Very pleased.”

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Posted 8 years ago

“I was made to feel valued from the time I entered the forecourt to the moment I left with the car of my choice. Would score the whole experience with 6 stars if possible. Thanks Direct Cars++++++”

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Posted 8 years ago

“They supplied me with the car that I wanted and gave me a good trade in on my old vehicle. My sales rep was very helpful throughout and at no time was any pressurised sales tactics used and any questions I had were professionally answered.”

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Posted 8 years ago

“Clear process, quick efficient and no messing about. Replaced a part with no question when asked. Thank you for your help.”

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Posted 8 years ago

“I've brought a lot off cars from direct and they have been excellent everytime would definitely recommend”

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Posted 8 years ago

“Excellent service. Was looking for an SUV for my wife and found the perfect car at a great price 😀”

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Posted 8 years ago

“the price of the car and part exchange value having previous experience with buying from direct car, we were disappointed that the car had not been valeted as well as before!”

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Posted 8 years ago

“Good service and friendly staff”

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Posted 8 years ago

“No pressure to buy. Good choice.”

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Posted 8 years ago

“Friendly informed service,everything i needed to know i got to know. Definetly will recommend to others. Had the car 2 weeks just over love love love it”

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Posted 8 years ago

“No pressure sales, made car buying an enjoyable experience. Excellent, personal service”

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Posted 8 years ago

“Very happy with new vehicles. Went to purchase a vehicle for my wife. Ended up purchasing a vehicle for myself also. No pressure and good professional service from Shaun. Will definitely use again.”

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Posted 8 years ago

“Nick gave us the keys to a number of cars to look at and then gave us the time and space to decided what we wanted, once we had we had a trouble free buying experience, we saw the car on Monday evening just before the close of business and drove it away the following night.”

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Posted 8 years ago

“I buy a car from direct cars, happy with the customer service happy with a car car I bought. Thank you direct cars. Sokol Berisha”

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Posted 8 years ago

Direct Cars is rated 4.8 based on 2,363 reviews