Direct Cars Reviews

4.8 Rating 2,264 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,264 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 6th August 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“good, efficient, helpful, courteous service”

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Posted 7 years ago

“Excellent service ‘Andy’ made the car purchase an easy process Not pushy or insistent Bought the car 9 days ago So far so very good Thank you”

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Posted 7 years ago

“A quick and easy purchase. No pushy sales techniques. Just helpful advice and information about the cars for sale. Pre sales inspection and MOT before I collected my new car, and even the advisory issues on the MOT had been addressed.”

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Posted 7 years ago

“Quick response to my choice and prepared the car smartly”

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Posted 7 years ago

“Friendly relaxed atmosphere, no pushy hard sale tactics, great value and customer service. Clear simple information and choosing and buying my new car couldn't have been easier. Would definitely recommend direct cars and I will definitely buy from them again in the future.”

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Posted 7 years ago

“Good advise from Dave but wished I could have got some mats to finish buying a £16,000 car complete, but running round trying to get some mats for car”

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Posted 7 years ago

“Excellent service from Michael and Ian. The car was beautifully prepared and collected ahead of time. Well Done Direct Cars!”

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Posted 7 years ago

“I got the car I wanted be it quite a distance from my home but it was worth the journey”

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Posted 7 years ago

“We were looked after my Shaun Palmer when I bought my 14 plate, Audi A1. From the very start Shaun was amazing and was always on hand to help us with anything. Shaun was not pressuring and the whole process of buying my car felt seamless and easy and far from stressful, all thanks to Shaun!”

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Posted 7 years ago

“This is the worst company ever.My solicitor will soon contact with you.”

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Posted 7 years ago

“They were really helpful and I felt able to ask questions, would definitely recommend them.”

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Posted 7 years ago

“I was very happy with the service I got, Andy Benton helped me and did not try and sell me anything I did not want and helped me find the perfect car for me”

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Posted 7 years ago

“The car I was purchasing had sold itself to me so the salesman put very little in during the purchase or pre-delivery. Very disappointed to have to return the car as it had not been valeted.”

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Posted 7 years ago

We are sorry you were not satisfied with the service you received. It's great that the vehicle had sold itself to you - this is a testament to the quality of the stock we display. As far as we were aware at the time the purchase process had gone well. On taking delivery of the vehicle you determined the vehicle valeting was not up to you expectations. To resolve the issue we repeated the valet, and gave you 15 litres of fuel for your trouble. We hope this has rectified the situation to your satisfaction, and hope you're enjoying your new vehicle.

Posted 7 years ago

“Happy, friendly service. No pressure applied into buying anything. Just miss the car mats”

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Posted 7 years ago

“From start to finish the service I received was excellent. Tom Breeze looked after me in a professional and pleasant manner. I came way with a great deal on a well presented and immaculate vehicle. Thank you to all staff especially Tom Breeze.”

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Posted 7 years ago

“They didn’t pressure me into buying the car. They got the car sorted and ready for me quickly. All staff I dealt had a lovely manner.”

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Posted 7 years ago

“Made to feel welcome on arrival. Once directed to the area where the smaller cars were, we could look around at our leisure without salesperson input. Sound sales advice and informed of all the additional products available. No hard sell. Very quick to set up and process finance. An enjoyable purchasing experience.”

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Posted 7 years ago

“It was a good service couldn't flat any of the team I would shop there again”

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Posted 7 years ago

“Very good customer service. No hassle”

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Posted 7 years ago

“So straightforward, no pressure, no hassle or pressure sales. Good information and easy transaction. Would definitely recommend. Absolutely love our new car!”

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Posted 7 years ago

Direct Cars is rated 4.8 based on 2,264 reviews