Direct Cars Reviews

4.8 Rating 2,441 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,441 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 29th May 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All the staff at direct cars where very helpful and friendly”

Helpful Report

Posted 1 year ago

Thank you, great to hear you found our staff members friendly and helpful. Enjoy your new car and see you again.

Posted 1 year ago

“Excellent choice of good class vehicles. Sales personnel were informative in all manners”

Helpful Report

Posted 1 year ago

Thanks David for your kind words, enjoy your new car and see you again in the future.

Posted 1 year ago

“Good car buying experience as usual. Have purchased a number of car's from Direct Car's & they've always been great. Our salesman, Ian was knowledgeable & nothing was too much trouble.”

Helpful Report

Posted 1 year ago

Thank you David for sharing your recent experience, we will be sure to pass your kind words on to Ian. Enjoy your new vehicle and see you soon.

Posted 1 year ago

“Good customer service, wide choice of vehicles to choose from and a smooth buying experience”

Helpful Report

Posted 1 year ago

Thank you for your kind words, enjoy your new car and see you again soon.

Posted 1 year ago

“Had quiet a few cars from Direct Cars over the years. They don't hassle you, they are fair with trade in prices. The member of staff who dealt with us was polite and explained everything to us clearly. It was a very smooth buying experience.”

Helpful Report

Posted 1 year ago

Thank you Carol for choosing us again, enjoy your new car and see you again soon.

Posted 1 year ago

“I just bought the Ford focus 2019 from Direct Cars in Sheffield. At the beginning, all the service was all ok, if let me know more details about purchasing procedures early enough, it will be great. After I received the car, I realized the navigation in the car is too old, if it’s updated, it will be great.”

Helpful Report

Posted 1 year ago

Hi Zhuqin, We always endeavour to keep customers fully updated with the purchase process before and during the sale right up to delivery or collection of a vehicle, we apologise if you feel we have fallen short on your expectations this time around and we will take your comments on board for the future. In regards to your Sat Nav needing updating, if you contact our aftersales department they will be happy to help in any way they can. Despite this we do hope you are enjoying your new car and we hope to see you again soon.

Posted 1 year ago

“Excellent service provided , made buying a car a pleasure , taking all the paperwork , dis posing of old car etc out of the way Very professional ,”

Helpful Report

Posted 1 year ago

Thanks Craig, great to know you found the service we provided pleasurable. Enjoy your new vehicle and see you again.

Posted 1 year ago

“The Absolute Best Buying Experience Ever! I Didn’t know car dealers like this still existed. Quality cars & Fantastic customer service. I have no hesitation in recommending Direct Cars to all my family & friends. Thank you Luke !!”

Direct Cars 5 star review on 20th February 2025

Helpful Report

Posted 1 year ago

Thank you Karen, it's great to hear you found it the best buying experience ever and we will be sure to pass your thanks on to Luke. Enjoy your new vehicle and see you again.

Posted 1 year ago

“Excellent service, tom the sales team, was very helpful 👏.”

Helpful Report

Posted 1 year ago

Thank you Gary, enjoy your new car and speak to you again soon.

Posted 1 year ago

“Excellent customer service. Definitely recommend to family and friends. Special thank you to the Senior Sales Adviser who made my purchase in buying my new car so easy Kind Regards Sharon. Happy Customer!”

Helpful Report

Posted 1 year ago

Thanks Sharon, great to hear you are a happy customer and found the customer service excellent. Enjoy your new car and we will look forward to seeing you again.

Posted 1 year ago

“Great service beautiful new car very happy with service”

Helpful Report

Posted 1 year ago

Thank you, we're happy to hear you are very happy with the service you received. Enjoy your new car and see you again.

Posted 1 year ago

“From start to finish service was excellent nothing was to much trouble for Luke.”

Helpful Report

Posted 1 year ago

Thank you, glad you found everything excellent form start to finish. Enjoy your new car and see you soon.

Posted 1 year ago

“Nice, fast, professional service”

Helpful Report

Posted 1 year ago

Thank you Slawomir, enjoy your new vehicle and see you again.

Posted 1 year ago

“I have bought from direct cars before and I have had the same professional service with every purchase your staff are a credit to your business and I look forward to seeing you again in the future when the t comes to change my vehicle. Well done direct cars”

Helpful Report

Posted 1 year ago

Thanks John for choosing us once again and sharing your kind words. Enjoy your new car and we will look forward to seeing you again.

Posted 1 year ago

“Been considering changing for a while finally got around to actually doing something about it. Spotted a karoq we fancied so rang to book a viewing. Day of visit the vehicle was ready outside and we were able to have a little test in what used to be a car park. On return to the show room we requested a test drive,no problem. On return we sat down for a chat and haggle 😁. Got a new mot ,new front brakes.Very happy with the experience no pressure. The salesman Ian kept us informed of the status right up to collection,also got a reasonable trade in price.”

Helpful Report

Posted 1 year ago

Thank you, great to know you enjoyed our no pressure policy and was very happy with your experience. Enjoy your new car and see you again in the future.

Posted 1 year ago

“We was very happy with the service we had good customer service service”

Helpful Report

Posted 1 year ago

Thank you Michael, good to hear you are very happy with the service you received. Enjoy your new car and see you again.

Posted 1 year ago

“Plenty of choice. Plenty of willing sales people. Nothing too much trouble for Luke, Ian and David - thankyou! Excellent turnaround from purchasing my vehicle to driving it home. I felt very comfortable and looked after from start to finish by said mentioned efficient, caring staff.”

Helpful Report

Posted 1 year ago

Thank you Lynn, we will pass your comments and kind words on to all involved. Enjoy your new car and see you again soon.

Posted 1 year ago

“Great choice of cars, clear information and pricing on every vehicle and on the website. You can look round without being hassled, and when you are ready for help the sales staff are excellent. A test drive was arranged very easily and the process of buying and collecting the vehicle was very efficient. I wouldn't hesitate to recommend.”

Helpful Report

Posted 1 year ago

Thank you very much for kind words, enjoy your new vehicle and see you again.

Posted 1 year ago

“Shaun and Nick were ultimate professionals and went through everything I needed to know”

Helpful Report

Posted 1 year ago

Thank you John, enjoy your new car and see you soon.

Posted 1 year ago

“Very pleased with my new car purchase from direct cars nice and relaxed process nothing too much trouble thank you Tom Breeze”

Helpful Report

Posted 1 year ago

Thanks Stephen, great to hear you are very pleased and we will pass your thanks on to Tom. Enjoy your new car and see you again.

Posted 1 year ago

Direct Cars is rated 4.8 based on 2,441 reviews