Direct Cars Reviews

4.8 Rating 2,057 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,057 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 24th September 2024

Anonymous

Anonymous // 01/01/2019

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“I have purchased a few cars from Direct Cars and have always found it a good customer service experience there is no hard sell but help is always there when you need it Shaun was very knowledgeable and made my purchase so much easier.”

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Posted 1 year ago

Thank you Gillian, great to know you decided to choose us once again for customer service and no hassle policy. Enjoy your new car and see you again in the future.

Posted 1 year ago

“Very helpful guys I've got good low milage car very happy”

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Posted 1 year ago

Thanks Gordon, great to hear that you are another happy customer. Enjoy your new car and see you again soon.

Posted 1 year ago

“I bought my first car off direct cars in October 21 and was so pleased with the service I received I returned in May this year and purchased a newer car, both times I can highly recommend all the team at Direct Cars for a first class service from everyone concerned.”

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Posted 1 year ago

Thank you Dennis for you lovely comments and choosing us once again. Enjoy your new car and see you again soon.

Posted 1 year ago

“No hassle car sales at it's best. No one bothers you. A pleasure to look round a car dealers.”

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Posted 1 year ago

Thanks Colin, lovely to hear you had a pleasurable experience and enjoyed the no hassle element. Enjoy your new car and we will see you again in the future.

Posted 1 year ago

“So pleased I chose Direct Cars to purchase my new car. Received excellent service from staff that allowed me to browse and choose without hassle. Received support both during and after my purchase and everything was sorted for me (car registration, tax, repairs, service/MOT, courtesy car). Shaun has been amazing throughout the process and made me feel more than just a customer. Thank you very much!”

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Posted 1 year ago

Thank you Simon, glad you enjoyed the no hassle policy we adopt and enjoyed the excellent service we provide. We will pass your kind words on to Shaun, enjoy your new vehicle and see you again soon.

Posted 1 year ago

“Ian was very nice, very normal not at all car salesman like, very happy had the car delivered to my home and the delivery chap was lovely too very happy for me to look at the car he didnt make me feel rushed.”

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Posted 1 year ago

Thank you Jane, it's good to hear that you enjoyed your dealings with us and the convenience of the home delivery service we offer. We will pass your kind words on to all involved, enjoy your new car and speak soon.

Posted 1 year ago

“Went browsing at cars and were left to wonder at our own pace, when we selected a car and asked for the keys and were handed them straight away no questions asked,.looked over the car on our own with no pushy salesperson looking over our shoulders, asked for a test drive and was allowed once again stress-free. a great way to buy a car. no hard sell and excellent after-sales service”

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Posted 1 year ago

Thank you, it is great to hear that you enjoyed our no pressure policy and found the process stress free. Enjoy your new car and see you again soon.

Posted 1 year ago

“We bought 2 cars and Tom Breeze sorted us out. Tom is a great salesman and was so professional and gave us a great deal for both cars. I always shop at direct cars when I need a new car and so far I have bought 8 cars from you guys and I'm on first name terms with all the salesman. Keep up th great work guys and see you again in 3 years.”

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Posted 1 year ago

Thanks Scott for choosing us once again for yours and your wife's new cars and your lovely comments. We will look forward to seeing you both again soon.

Posted 1 year ago

“Excellent friendly, professional Service.”

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Posted 1 year ago

Thank you Christopher, great to know you enjoyed the professional, friendly experience. Enjoy your new car and see you again soon.

Posted 1 year ago

“Great service. Can’t fault it.”

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Posted 1 year ago

Thank you, nice to know you enjoyed the great service we provide. Enjoy your new vehicle and see you again in the future.

Posted 1 year ago

“Fab sale to colecshion just veey understanding allround great service”

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Posted 1 year ago

Thanks Paul for your lovely comments, enjoy your new car and see you again soon.

Posted 1 year ago

“Always great service and no pushy sales men”

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Posted 1 year ago

Thanks Jonathan, nice to hear about the great service you received. Enjoy your new car and see you again.

Posted 1 year ago

“Good quick service 👍”

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Posted 1 year ago

Thank you James, enjoy your new vehicle and see you again in the future.

Posted 1 year ago

“Excellent customer service. All staff extremely pleasant and happy to help.”

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Posted 1 year ago

Thank you, enjoy your new car and see you again soon.

Posted 1 year ago

“Excellent service and customer care, efficient and reliable with good communication”

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Posted 1 year ago

Thank you, enjoy your new vehicle and see you again in the future.

Posted 1 year ago

“I am very pleased with the service I am receiving from Direct Cars. After taking my car home to East Yorkshire and having a few problems they have been very helpful in resolving all my concerns.”

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Posted 1 year ago

Thank you Nicholas, great to hear that you are pleased with your experience and the slight problems was soon rectified. Enjoy your new car and see you again soon.

Posted 1 year ago

“Friendly staff and excellent service”

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Posted 1 year ago

Thank you, enjoy your new car and see you again soon.

Posted 1 year ago

“Very helpful, found my dream car!”

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Posted 1 year ago

Thanks Julie, glad we could help you find your dream car and we will look forward to seeing you again in the future.

Posted 1 year ago

“Everything was arranged good, staff very friendly and helpful and no pushy sales, will come back,”

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Posted 1 year ago

Thank you Robert, enjoy your new vehicle and see you again soon.

Posted 1 year ago

“Really pleased with the car & the service I received from Direct Cars was excellent. Everything was done online & delivery of the car went smoothly. Highly recommended”

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Posted 1 year ago

Thank you John, glad to know that you had an excellent experience buying your car remotely, and choosing our home delivery option. Enjoy your new car and we will look forward to dealing with you again in the future.

Posted 1 year ago

Direct Cars is rated 4.8 based on 2,057 reviews