Direct Cars Reviews

4.8 Rating 2,430 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,430 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 8th April 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It should be written into law that all car sales companies should deal with their public the way that Direct Cars do. I cannot buy from a company who just hang around and try to pressure you into buying a car you don't want. The service at Direct cars is exemplary. You can wander round all day long, ask for the keys to look inside any vehicle, and the staff are there in the background (not hovering) if you want any advice. I've just bought my second car from them in 3 years, and I wouldn't entertain looking anywhere else. Andy (our helpful salesman) was very courteous and professional. The pricing of our car was very fair and we felt Andy was completely honest with us regarding all our questions. Direct cars offered us very close to what we hoped for the trade in for our vehicle. Our trust in Direct Cars is such, that even though they're on the wrong side of Sheffield for us, we will only take our car there for it to be regularly serviced and MOT'd - because we know, they will do a thoroughly professional job.”

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Posted 6 years ago

“Regularly purchase from Direct Cars. A good selection to choose from. No pressure upon arrival, you can peruse cars at your leisure, then when you're ready to make a purchase, the staff are very professional and keep you informed on everything right up to driving your new car away.”

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Posted 7 hours ago

“I found purchasing my new car from direct cars relaxing nothing was too much trouble staff were friendly and communicated with me at every step . Car was ready on time. I'm very pleased with my car, this is my third car from direct cars.”

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Posted 9 hours ago

“good service good to deal with , Tom very friendlly .”

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Posted 10 hours ago

“Would recommend.friendly staff,no pressure selling,very good selection of vehicles. As easy a process as is possible.”

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Posted 10 hours ago

“Excellent service,staff very helpful.”

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Posted 1 day ago

“Excellent customer service, friendly, would definitely recommend.”

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Posted 1 day ago

“Excellent service, all relevant information provided. No pressure sales.”

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Posted 2 days ago

“Vary good form the start to finish great place lovely selection cars Sean and Dan vary Helpful”

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Posted 2 days ago

“I'd seen the car i was after on Direct Cars website, having never been before I was unsure to expect, one thing I can't deal with is heavy handed salesmen/ women I was so relieved when I eventually talked to someone, no pushy sales at all Shaun was the perfect gent to deal with,”

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Posted 3 days ago

“Great car great service”

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Posted 6 days ago

Thank you Kenneth, enjoy your new car and see you again soon.

Posted 3 days ago

“I love coming as they just leave you to browse 0 pressure. This is my 3rd car from them and Tom has sold me the last 2 even though the latest one I new i wantee it without any pitch”

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Posted 1 week ago

Thank you Kirsty for choosing us once again and sharing your kind words, enjoy your new car and see you again soon.

Posted 3 days ago

“Great Service from all departments vehicle excellent and prepared first class”

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Posted 1 week ago

Thanks Stephen for sharing your kind words, enjoy your new car and we will look forward to seeing you again.

Posted 3 days ago

“this my second car i have bought from them & the service as always spot on very friendly staff .”

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Posted 1 week ago

Thank you Martyn for choosing us once again, enjoy your new car and see you soon.

Posted 3 days ago

“Found my car on direct cars website, very polite and helpful staff..sorted my finance out very quickly”

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Posted 1 week ago

Thank you Carol, enjoy your new car and see you again soon.

Posted 3 days ago

“Fantastic service really friendly would recommend to anyone 👍”

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Posted 1 week ago

Thank you, we're pleased to know you found our service fantastic. Enjoy your new car and see you again soon.

Posted 3 days ago

“Very pleased with my car, and the help and assistance from the sales advisor was excellent.”

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Posted 2 weeks ago

Thanks Alan, glad to hear you are very pleased and found our sales advisor to be excellent and helpful. Enjoy your new car and see you soon.

Posted 3 days ago

“When i went to look at a car at direct cars the people were help full took me to the car to look at then left me alone to have a good look round, when I went back into to see someone they were helpful and explained Everything tom me they also answered questions I wanted to know about the ins and outs about the car and other matters I was pleased how I was treated. Would recommend.”

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Posted 3 weeks ago

Thank you for your great comments, enjoy your new car and we will look forward to seeing you again soon.

Posted 3 days ago

“IT'S A PLEASURE TO SHOP FOR A CAR THEY LEAVE YOU ALONE AND WHEN YOU WANT THEM THEY'ER VERY HELPFUL I'VE BOUGHT TWO THERE NOW THERE'S A GOOD RANGE OF CARS TO LOOK AT”

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Posted 3 weeks ago

Thank you for your kind words, enjoy your new car and look forward to seeing you again.

Posted 3 days ago

“COMPREHENSIVE STOCK WHICH IS WELL PREPARED . STAFF VERY HELPFUL AND WELCOMING BUT DO NOT PRESSURE YOU AS SOON AS YOU ARRIVE . NICK WARDLE WHO DEALT WITH US WAS HELPFUL AND WELCOMING AS MENTIONED ABOVE AND HAD A VERY FRIENDLY MANNER . ALTOGETHER AN EXCELLENT EXPERIENCE.”

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Posted 3 weeks ago

Thank you Carl for sharing your kind words, we're pleased to hear you found the experience excellent. Enjoy your new car and look forward to seeing you soon.

Posted 3 days ago

“Very good set up with professional staff,a good way to buy a car.”

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Posted 3 weeks ago

Thanks Peter, enjoy your new car and see you again in the future.

Posted 3 days ago

Direct Cars is rated 4.8 based on 2,430 reviews