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Direct Cars Reviews

4.8 Rating 1,931 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

4.8

Based on 1,931 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 5th March 2024

Direct Cars 5 star review on 8th February 2024

Direct Cars 5 star review on 26th January 2024

Patricia Heeley

Direct Cars 5 star review on 23rd October 2023

Aleksandra Starosciak

Direct Cars 5 star review on 22nd September 2023

Deborah Jayne Griffiths

Direct Cars 5 star review on 12th August 2023

Glyn David Jackson

Direct Cars 5 star review on 5th August 2023

51

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The reason I would buy another car and recommend direct cars is there complete honesty, I was really impressed. Enjoying the car and getting used to all the gadgets 😄 a big thank you and thank you to Shaun.”

Posted 10 months ago

Thanks Julie, lovely to hear your kind words and we will pass your thanks on to Shaun. Enjoy your new car and see you again in the future.

Posted 10 months ago

“Great service from start to finish, very helpful and everything explained in detail and carried out as promised. Thank you Luke.”

Posted 10 months ago

Thank you Nicholas, we will pass your thanks on to Luke. Enjoy your new car and see you again soon.

Posted 10 months ago

“great service by shaun made buying a car a nice experiance he went the extra mile”

Posted 10 months ago

Thank you Alan, we will pass your kind words on to Shaun. Enjoy your new car and see you again in the future.

Posted 10 months ago

“Turned up to look for a new car and wasn’t bombarded with sales people. Amazing! And then when I was ready to view inside of cars the reception desk were friendly and gave me keys to look freely still left me alone, then I booked a test drive and the next day bought the car, everyone was super friendly couldn’t of asked for a better experience. Went to pick the car up and my car was clean had uptodate mot and service”

Direct Cars 5 star review on 23rd June 2023

Direct Cars 5 star review on 23rd June 2023

Direct Cars 5 star review on 23rd June 2023

Posted 10 months ago

Thanks Chloe, it is lovely to hear about your amazing experience. Enjoy your new car and see you again.

Posted 10 months ago

“Sales reps don't hover round you when looking at cars, but when you need help they are very helpful. Fabulous service from start to finish from all the team.”

Posted 10 months ago

Thank you, great to hear that received and enjoyed such fabulous service. Enjoy your new vehicle and see you again soon.

Posted 10 months ago

“Just like to thank Thom Breeze at Sheffield for making the car buying experience a pleasure, not pushy, gave us plenty of time to think about things and was very knowledgeable about the Nissan we bought, would definitely recommend to friends, Thanks”

Posted 11 months ago

Thanks Stuart, we will pass your thanks on to Tom. Enjoy your new car and see you again soon.

Posted 11 months ago

“Our second purchase at Direct Cars and again very pleased. Never any pressure from sales team. When looking at a car they leave you to it and you have as much time as you need without any sales pitch. Dealt with Ian again and he is very polite, friendly and professional. Cars are always immaculately presented I would certainly recommend them.”

Posted 11 months ago

Thanks Michael, great to know you enjoyed the no pressure atmosphere and we will pass your kind words on to Ian. Enjoy your new car and see you again soon.

Posted 11 months ago

“I was very happy with the Direct cars staff sales, very friendly and they explain everything when I purchase a new vehicle. It was the second time I bought a vehicle from Direct Cars, it`s a reasonable price compared to other dealers.”

Posted 11 months ago

Thank you Sokol, lovely to read your kind words. Enjoy your new car and see you again in the future.

Posted 11 months ago

“Good service from friendly staff.”

Posted 11 months ago

Thank you, enjoy your new car and see you again.

Posted 11 months ago

“This latest car it the 6th purchase from Direct Cars and as always I’m highly satisfied with the no nonsense, hassle free, pressure free process - hence it’s our first port of call when looking for a new car. My only grumble is with the RAC gap insurance that requires you to register personal bank details in order to qualify for 12 breakdown cover and this is not disclosed in advance !”

Posted 11 months ago

Thanks John, great to hear you enjoyed the no pressure-no hassle process. Enjoy your new vehicle and see you again soon.

Posted 11 months ago

“I recently bought a new car from Direct Cars and have no complaints. Luke helped us through the process and was always on the phone to answer any questions.”

Posted 11 months ago

Thanks Brad, enjoy your new and see you again in the future.

Posted 11 months ago

“I recently bought a car from Direct Cars. It was ready on time and had been prepared well. Unfortunately the next day it would not start but they were out with a loan car very quickly. They replaced the battery and found a faulty sensor which they replaced. Thank you Nick the salesman and Debbie in the service dept for speedy service.”

Posted 11 months ago

Thank you Stuart, sorry you had a small issue after collection but pleased to hear it was quickly rectified to your satisfaction. We will pass your thanks on to Nick and Debi, enjoy your new car and see you again soon.

Posted 11 months ago

“Excellent service from start to finish. Was left to have a good look around at my own pace. Vehicle information was very informative. Car was very clean and shiny . Easy to part exchange my own vehicle. I have already recommended Firect cars to other friends.”

Posted 11 months ago

Thank you Ann, enjoy your new car and see you again soon.

Posted 11 months ago

“I have purchased a few cars from Direct Cars and have always found it a good customer service experience there is no hard sell but help is always there when you need it Shaun was very knowledgeable and made my purchase so much easier.”

Posted 11 months ago

Thank you Gillian, great to know you decided to choose us once again for customer service and no hassle policy. Enjoy your new car and see you again in the future.

Posted 11 months ago

“Very helpful guys I've got good low milage car very happy”

Posted 11 months ago

Thanks Gordon, great to hear that you are another happy customer. Enjoy your new car and see you again soon.

Posted 11 months ago

“I bought my first car off direct cars in October 21 and was so pleased with the service I received I returned in May this year and purchased a newer car, both times I can highly recommend all the team at Direct Cars for a first class service from everyone concerned.”

Posted 11 months ago

Thank you Dennis for you lovely comments and choosing us once again. Enjoy your new car and see you again soon.

Posted 11 months ago

“No hassle car sales at it's best. No one bothers you. A pleasure to look round a car dealers.”

Posted 11 months ago

Thanks Colin, lovely to hear you had a pleasurable experience and enjoyed the no hassle element. Enjoy your new car and we will see you again in the future.

Posted 11 months ago

“So pleased I chose Direct Cars to purchase my new car. Received excellent service from staff that allowed me to browse and choose without hassle. Received support both during and after my purchase and everything was sorted for me (car registration, tax, repairs, service/MOT, courtesy car). Shaun has been amazing throughout the process and made me feel more than just a customer. Thank you very much!”

Posted 11 months ago

Thank you Simon, glad you enjoyed the no hassle policy we adopt and enjoyed the excellent service we provide. We will pass your kind words on to Shaun, enjoy your new vehicle and see you again soon.

Posted 11 months ago

“Ian was very nice, very normal not at all car salesman like, very happy had the car delivered to my home and the delivery chap was lovely too very happy for me to look at the car he didnt make me feel rushed.”

Posted 11 months ago

Thank you Jane, it's good to hear that you enjoyed your dealings with us and the convenience of the home delivery service we offer. We will pass your kind words on to all involved, enjoy your new car and speak soon.

Posted 11 months ago

“Went browsing at cars and were left to wonder at our own pace, when we selected a car and asked for the keys and were handed them straight away no questions asked,.looked over the car on our own with no pushy salesperson looking over our shoulders, asked for a test drive and was allowed once again stress-free. a great way to buy a car. no hard sell and excellent after-sales service”

Posted 1 year ago

Thank you, it is great to hear that you enjoyed our no pressure policy and found the process stress free. Enjoy your new car and see you again soon.

Posted 11 months ago

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Direct Cars is rated 4.8 based on 1,931 reviews