Direct Cars Reviews

4.8 Rating 2,531 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,531 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 23rd October 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would definitely recommend Direct Cars Sheffield to purchase your next vehicle. From the moment we walked in, there is such a relaxed atmosphere. Nobody pressuring you to buy buy. We took our time to decide, then collected our vehicle the following week. Great service, always kept upto date, great service. Thank you”

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Posted 11 months ago

Thank you Victoria for your very kind words and we are pleased you found our service great and relaxed. Enjoy your new car and see you again soon.

Posted 11 months ago

“I never thought I'd say this but buying a car from Direct Cars was a stress free and pleasant experience! I always expect the hard sell after agreeing a price for the numerous extras that are presented but I only had to say that I just wanted the car, nothing else once! Luke was a lovely sales person and he did not mention the extras again. The whole team are very friendly, the trade in price for my old car was good and I would certainly recommend this company. I will definitely buy from them again.”

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Posted 11 months ago

Thank you Colin, we're please to hear you found everything pleasant and stress free, we will be sure to pass your great comments on to Luke. Enjoy your new car and see you again in the future.

Posted 11 months ago

“Great service from start to finish. Staff are very friendly and helpful. We are so pleased with our new car. Highly recommend.”

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Posted 11 months ago

Thank you Mandy for sharing about the great service you received, enjoy your new car and we will look forward to seeing you again soon.

Posted 11 months ago

“Brilliant company so helpful. Was a pleasure to deal with the staff. 1 very happy customer. Thankyou.”

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Posted 11 months ago

Thanks David, it's great to hear you are very happy and found us brilliant and a pleasure to deal with. Enjoy your new car and see you again.

Posted 11 months ago

“Very nice people easy to deal with not pushy leave you to make your own mind up, very good.”

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Posted 11 months ago

Thanks Leonard, it's great to hear you found us easy to deal with, enjoy your new car and see you soon.

Posted 11 months ago

“Excellent service”

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Posted 11 months ago

Thank you Paul for sharing about the excellent service you received, enjoy your new car and see you again soon.

Posted 11 months ago

“Excellent service, helpful staff”

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Posted 11 months ago

Thank you Christopher, we're glad to hear you found our service excellent and staff helpful. Enjoy your new car and see you again in the future.

Posted 11 months ago

“The process was hassle free and we are more than happy with our purchase. Ian was a fantastic help when it came to finding the right car for our family. We will be sure to go back to Direct Cars in the future should ever need another car.”

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Posted 11 months ago

Thanks Sam for your kind words which we will pass on to Ian. Enjoy your new car and see you in the future.

Posted 11 months ago

“Nice people no pressure ,Decent motors on sale.”

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Posted 1 year ago

Thank you for kind comments, enjoy your new car and see you in the future.

Posted 11 months ago

“Overall it's ok!!”

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Posted 1 year ago

Thank you, enjoy your new car and see you again soon.

Posted 11 months ago

“Very pleased with our purchase, sales team very professional. Lovely experience for my Wife picking up her new Smart car. Thank you.”

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Posted 1 year ago

Thanks Roberto, glad to hear you had a lovely experience and found us very professional. Enjoy your new car and see you again soon.

Posted 11 months ago

“Pleasant salesman, no pressures , dealt with our request to see and purchase a car. Even delivered it to my home as I had an insurance problem. Would recommend.”

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Posted 1 year ago

Thank you Janet for sharing your great comments, enjoy your new car and see you again.

Posted 11 months ago

“Excellent service prompt reply to initial enquiry and all staff were very helpful”

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Posted 1 year ago

Thank you John, enjoy your new car and see you soon.

Posted 11 months ago

“This is our fourth car from Direct. The service is excellent and sales team friendly and helpful, especially Ian whom we have dealt with several times.”

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Posted 1 year ago

Thank you once again Paul for choosing us, we will pass your kind words on to Ian. Enjoy your new car and we will look forward to seeing you again in the future.

Posted 11 months ago

“Bought from them before, and would use them again.. and again. Helpful, no pressure…”

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Posted 1 year ago

Thanks Richard for choosing us again, enjoy your new car and see you again.

Posted 11 months ago

“Excellent service from Nick”

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Posted 1 year ago

Thanks Beverley, great to know you found Nick's service excellent. Enjoy your new car and see you again.

Posted 1 year ago

“Great staff all happy to help and easy to approach. They also leave you to look around without bothering you constantly and always great service. Used many times and will continue to use.”

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Posted 1 year ago

Thank you once again for choosing us and we are pleased to hear you find all our staff easy to approach and helpful. Enjoy your new car and see you again very soon.

Posted 1 year ago

“I’ve recently purchased 2 vehicles for my company from Direct Cars and the service from start to finish was 10/10. Tom and Gareth are exceptional at their job: knowledgable, patient and super helpful with anything I ask. I will 100% be coming back to Direct Cars in future. Thanks for providing me with 2 wonderful new vehicles.”

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Posted 1 year ago

Thank you Rachel for choosing us to supply your company with 2 new vehicles, we will pass your very kind words on to Gareth and Tom. We hope they both continue to suit your needs and we will look forward to doing business again with you in the future.

Posted 1 year ago

“Good customer service. Everything explained. Would recommend.”

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Posted 1 year ago

Thank you very much Gaynor for your comments, enjoy your new car and see you soon.

Posted 1 year ago

“Excellent service, no pushy salesmen. Answered all my questions . Really pleased with my new car!.”

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Posted 1 year ago

Thank you Richard for your kind words, enjoy your new car and see you again.

Posted 1 year ago

Direct Cars is rated 4.8 based on 2,531 reviews