Direct Cars Reviews

4.8 Rating 2,055 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

Metrics

Info

4.8

Based on 2,055 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 24th September 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Start to finish very compatant sales people. Mr Thomas breeze excellent choice of vehicles.”

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Posted 1 year ago

Thank you Kenneth, glad to know everything went to your satisfaction. Enjoy your new vehicle and see you again in the future.

Posted 11 months ago

“Without prejudice Fine lot. No nonsense Our 3rd car therefrom Recommended”

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Posted 1 year ago

Thank you Christopher, enjoy your new car and see you again soon.

Posted 11 months ago

“Excellent dealer. Unfortunately I had a problem with a car that I'd purchased, but Direct sorted very fast and very helpful.”

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Posted 1 year ago

Thanks Peter, glad to hear that you found your experience with us excellent and that we soon rectified the small issue you had to your satisfaction. Enjoy your new car and we will see you again in the future.

Posted 11 months ago

“Brilliant customer service from all staff, Shaun was really lovely, friendly and professional.”

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Posted 1 year ago

Thank you Molly, we will pass your kind words on to Shaun. Enjoy your new car and see again in the future.

Posted 11 months ago

“Sales people and service excellent. Purchased cars previously from Direct Cars.They were all reliable and good value. After sales services have also been first class.”

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Posted 1 year ago

Thank you Clive, we are glad you enjoyed our excellent service provided by all our staff members. Enjoy your new car and see you again soon.

Posted 11 months ago

“Very pleased with the service I received when buying my car last week. Tom Breeze was very helpful, friendly and patient when answering all my questions! This is the third car I have bought from Direct Cars and have always been satisfied. Would highly recommend.”

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Posted 1 year ago

Thank you Julie for choosing us again, enjoy your new car and we will look forward to seeing you again soon.

Posted 1 year ago

“Tom, nice and polite and friendly, ashame we wasn't offered a coffee.”

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Posted 1 year ago

Thank you Marie, we will pass your kind words on to Tom, sorry you wasn't offered a coffee at the time but please call in anytime for one. Enjoy your new car and see you soon.

Posted 1 year ago

“Excellent service. Pleased with car presented in immaculate condition. No hassle. Buying a pleasure.”

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Posted 1 year ago

Thank you, glad you found it a pleasure with our no hassle pressure. Enjoy your new vehicle and see you again soon.

Posted 1 year ago

“The thing we liked was the fact that no one pestered you when arriving there, but when we needed help it was there.”

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Posted 1 year ago

Thanks Janet, good to hear you enjoyed our no hassle-no pressure policy. Enjoy your new car and see you again in the future.

Posted 1 year ago

“Very good experience.Was left to look around then given good advice from the sales representative. Pleased with the purchase so far.Thankyou”

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Posted 1 year ago

Thank you Daniel, enjoy your new vehicle and see you again in the future.

Posted 1 year ago

“Very good choice of cars their staff are very helpful and friendly The whole process from start to finish was easy to understand and follow”

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Posted 1 year ago

Thank you Allyson, glad you found everything easy from start to finish. Enjoy your new car and see you again soon.

Posted 1 year ago

“Great service and the car was well prepared when I picked it up”

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Posted 1 year ago

Thanks Paul, glad you enjoyed the great service you received. Enjoy your new car and see you again.

Posted 1 year ago

“Staff were very friendly and helpful. Found the perfect small car in exchange for my old car. The overall process was made straight forward. Had a few small issues with the car after purchase and this was soon dealt with whilst covered under warranty.Would be better if a 3 month warranty came as standard rather than the one month. Overall very pleased with the whole sale and exchange.”

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Posted 1 year ago

Thanks Donna, great to know that you found the whole process straight forward in finding your new perfect little car and that we quickly dealt with the small issues you had after collection. Enjoy your new car and see you again.

Posted 1 year ago

“I got a lot of help finding the car that I wanted, then everything progressed very smoothly. Altogether a very pleasant experience.”

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Posted 1 year ago

Thank you Peter, we're happy to hear that everything progressed smoothly and that you had a pleasant experience. Enjoy your new car and see you again soon.

Posted 1 year ago

“Great service ,no pressure. My only negative would be ,having to look in every car to see which was manual or automatic. A large A on the windscreen would have been enough to give a 5* review.”

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Posted 1 year ago

Thank you Jacqueline, good to hear you had great service and enjoyed our no pressure policy. Enjoy your new car and see you again.

Posted 1 year ago

“Shaun very friendly and nice seller. The car meets expectations. We are so happy. Recommend 1000% Thank you Direct Cars!!!!”

Direct Cars 5 star review on 23rd October 2023

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Posted 1 year ago

Thanks Aleksandra, we are pleased to hear that you are happy and everything met your expectations. Enjoy your new car and see you again soon.

Posted 1 year ago

“Found a car online at this dealership and Shaun took on the whole sales procedure. From the moment I was in contact to the moment I had the keys in my hand Shaun was very friendly, honest and helpful. From start to finish took just 3 days and in that time the car was given a full MOT with no advisories and a full service along with a complete valet. Upon arriving at the dealership Shaun welcomed me, got all the paperwork sorted, checked my part exchange (which they gave a great price for) and walked me to my new car to inspect. Once I confirmed I was happy with it, Shaun had the paperwork signed, road tax applied and I was heading back home in my new car in no time at all. The dealership has a huge range of vehicles and at very competitive prices. Add to that the fantastic service and I can easily say I will return there for my next purchase. Great experience and great service!!!”

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Posted 1 year ago

Thank you Liam, we will be sure to pass your kind words on to Shaun and it's great to hear about your recent experience. Enjoy your new car and see you again in the future.

Posted 1 year ago

“I have now had 5 cars from Direct Cars and every time I have received excellent service from them. I would highly recommend them to everyone.”

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Posted 1 year ago

Thank you for your kind words and choosing us again, enjoy your new car and see you again soon.

Posted 1 year ago

“All of the staff we dealt with were very helpful and friendly”

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Posted 1 year ago

Thank you Dennis, enjoy your new car and see you soon.

Posted 1 year ago

“Excellent service. Brilliant staff.”

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Posted 1 year ago

Thank you, great to know you had an excellent experience. Enjoy your new car and see you again soon.

Posted 1 year ago

Direct Cars is rated 4.8 based on 2,055 reviews