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Direct Cars Reviews

4.8 Rating 1,922 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

4.8

Based on 1,922 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 5th March 2024

Direct Cars 5 star review on 8th February 2024

Direct Cars 5 star review on 26th January 2024

Patricia Heeley

Direct Cars 5 star review on 23rd October 2023

Aleksandra Starosciak

Direct Cars 5 star review on 22nd September 2023

Deborah Jayne Griffiths

Direct Cars 5 star review on 12th August 2023

Glyn David Jackson

Direct Cars 5 star review on 5th August 2023

51

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Treated with respect, was never approached while looking at cars. No pressure at all. Everything went smooth as possible”

Posted 9 months ago

Thanks Roger, good to hear you enjoyed the no pressure approach adopted by our staff members. Enjoy your new vehicle and see you again soon.

Posted 9 months ago

“An excellent company to deal with who are very professional and polite. No pressure to purchase. After sales good. Thank you Tom for your brilliant customer service. Would recommend Direct Cars to anyone.”

Posted 9 months ago

Thank you Janet for your lovely comments, we will pass your thanks on to Tom. Enjoy your new car and see you again in the future.

Posted 9 months ago

“Sales person very friendly and knowledgeable and no pressure applied to buy”

Posted 9 months ago

Thanks John, glad you enjoyed our no pressure policy. Enjoy your new car and see you soon.

Posted 9 months ago

“Ian, has always been the best person for us, he explains everything,and is the nicest person ever,and keeps us Informed, of all situations, when our car is ready, when its time pick our car up,etc.a very conscientious, sales person.”

Posted 9 months ago

Thank you Noreen, we will pass your kind words on to Ian. Enjoy your new car and see you again soon.

Posted 9 months ago

“The sales team were really helpful and were no hard sale tactics used which I find much better and less stressful. I had the car delivered which again Direct Cars provided a really good service and car was as described and clean. Really happy with the purchase and the overall experience.”

Posted 9 months ago

Thank you Richard, great to hear you are happy with the experience after choosing to purchase using our home delivery service. Enjoy your car and we will look forward to dealing with you again in the future.

Posted 9 months ago

“Very quick and easy part ex sorted, gave the price they said they would and also fixed minor issues with the new car from another area to save me travelling back to Sheffield, highly recommend and would use again !”

Posted 9 months ago

Thank you Ian, happy to hear everything was to your satisfaction. Enjoy your new car and we will see you again soon.

Posted 9 months ago

“The purchase of my new car and part exchange of my old one was simple and efficient. The only issue, which is why I have marked down the score, is that I was only told when I was almost in the car, driving it away, that there was only one key. I was told that I could purchase a new key from the dealer. I contacted the dealer and found the cost to be £337, and would have factored this into any price negotiations, should I have known beforehand.”

Posted 9 months ago

Hi, thank you for your review and letting us know that you found the process simple and efficient. We would like to apologise that your new vehicle only came with one key, we have now ordered you a new one and will be in touch when it arrives and we do hope this meets your satisfaction. Enjoy your new vehicle and we look forward to seeing you again soon.

Posted 9 months ago

“I liked the experience of buying my car as i was able to go and look around myself. The sales staff are not pushy and are easily approachable should you require assistance.”

Posted 9 months ago

Thank you Leanne, enjoy your new car and see you again in the future.

Posted 9 months ago

“The salesperson Ian was really good and I felt I was in capable hands, I was not harassed or followed around I could wander around on my own and look at cars a really good experience. I would definently recommend Direct Cars”

Posted 9 months ago

Thanks Donna, we are glad you enjoyed the experience and will pass your kind words on to Ian. Enjoy your new vehicle and see you again in the future.

Posted 9 months ago

“FROM THE FIRST EMAIL TO ARRANGING TO GO AND VIEW THE CAR WITH TOM THE WHOLE WITH ALL THE STAFFEXPERIENCE WAS VERY GOOD. I LIKE THE IDEA OF BEING ABLE TO LOOK AROUND WITHOUT ANY PUSHY SALESMAN AND KNOWING THAT THEY WERE AVAILABLE TO QUESTION OR TALK TO”

Posted 9 months ago

Thank you Derrick, great to read your comments. Enjoy your new vehicle and see you again soon.

Posted 9 months ago

“GR8 SALE'S SERVICE. POLITE HELPFUL BUT NOT "PUSHE'Y" SALES STAFF VERY HAPPY ALL ROUND 👍😁”

Posted 10 months ago

Thank you Matthew, enjoy your new car and see you again.

Posted 9 months ago

“The reason I would buy another car and recommend direct cars is there complete honesty, I was really impressed. Enjoying the car and getting used to all the gadgets 😄 a big thank you and thank you to Shaun.”

Posted 10 months ago

Thanks Julie, lovely to hear your kind words and we will pass your thanks on to Shaun. Enjoy your new car and see you again in the future.

Posted 9 months ago

“Great service from start to finish, very helpful and everything explained in detail and carried out as promised. Thank you Luke.”

Posted 10 months ago

Thank you Nicholas, we will pass your thanks on to Luke. Enjoy your new car and see you again soon.

Posted 9 months ago

“great service by shaun made buying a car a nice experiance he went the extra mile”

Posted 10 months ago

Thank you Alan, we will pass your kind words on to Shaun. Enjoy your new car and see you again in the future.

Posted 10 months ago

“Turned up to look for a new car and wasn’t bombarded with sales people. Amazing! And then when I was ready to view inside of cars the reception desk were friendly and gave me keys to look freely still left me alone, then I booked a test drive and the next day bought the car, everyone was super friendly couldn’t of asked for a better experience. Went to pick the car up and my car was clean had uptodate mot and service”

Direct Cars 5 star review on 23rd June 2023

Direct Cars 5 star review on 23rd June 2023

Direct Cars 5 star review on 23rd June 2023

Posted 10 months ago

Thanks Chloe, it is lovely to hear about your amazing experience. Enjoy your new car and see you again.

Posted 10 months ago

“Sales reps don't hover round you when looking at cars, but when you need help they are very helpful. Fabulous service from start to finish from all the team.”

Posted 10 months ago

Thank you, great to hear that received and enjoyed such fabulous service. Enjoy your new vehicle and see you again soon.

Posted 10 months ago

“Just like to thank Thom Breeze at Sheffield for making the car buying experience a pleasure, not pushy, gave us plenty of time to think about things and was very knowledgeable about the Nissan we bought, would definitely recommend to friends, Thanks”

Posted 10 months ago

Thanks Stuart, we will pass your thanks on to Tom. Enjoy your new car and see you again soon.

Posted 10 months ago

“Our second purchase at Direct Cars and again very pleased. Never any pressure from sales team. When looking at a car they leave you to it and you have as much time as you need without any sales pitch. Dealt with Ian again and he is very polite, friendly and professional. Cars are always immaculately presented I would certainly recommend them.”

Posted 10 months ago

Thanks Michael, great to know you enjoyed the no pressure atmosphere and we will pass your kind words on to Ian. Enjoy your new car and see you again soon.

Posted 10 months ago

“I was very happy with the Direct cars staff sales, very friendly and they explain everything when I purchase a new vehicle. It was the second time I bought a vehicle from Direct Cars, it`s a reasonable price compared to other dealers.”

Posted 10 months ago

Thank you Sokol, lovely to read your kind words. Enjoy your new car and see you again in the future.

Posted 10 months ago

“Good service from friendly staff.”

Posted 10 months ago

Thank you, enjoy your new car and see you again.

Posted 10 months ago

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Direct Cars is rated 4.8 based on 1,922 reviews