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Direct Cars Reviews

4.8 Rating 1,922 Reviews

96 %

of reviewers recommend Direct Cars

Company Reviews

4.8

Based on 1,922 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Direct Cars:

Direct Cars are one of the original car supermarkets, opened in 1996 and still enjoying ever increasing success. Pioneers of the no hassle sales environment, customers have responded positively to the no pressure approach and are pleased to recommend the experience and return time and again.

Visit Website

Phone:

114 2511 222

Email:

sales@directcars.co.uk

Location:

Direct Cars, Eckington Way, Sheffield
Westfield
S20 3FG

Direct Cars 5 star review on 5th March 2024

Direct Cars 5 star review on 8th February 2024

Direct Cars 5 star review on 26th January 2024

Patricia Heeley

Direct Cars 5 star review on 23rd October 2023

Aleksandra Starosciak

Direct Cars 5 star review on 22nd September 2023

Deborah Jayne Griffiths

Direct Cars 5 star review on 12th August 2023

Glyn David Jackson

Direct Cars 5 star review on 5th August 2023

51

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having previoulsy purchased four of my last vehicles from Direct Cars, I knew that I was in good hands. As expected, another excellent experience from start to finish with a dedicated and professional team. Time to leisurely browse and view all vehicles with keys available on request. No hassle or pushy sales. Professional, experienced and knowledgeable staff who are very approachable when you are ready. Shaun was superb and informative on every level. Making sure that my purchase was very easy and pleasurable. Detailed information was relayed about my purchase options with full documented information where required. Aftersales & service were also superb due to a couple of minor issues & niggles that were dealt with immediately. Overall an absolute 5 star service again. Thank you.”

Posted 8 months ago

Thanks Richard for choosing us once again, it's lovely to read your comments about why you came to us, with our no hassle no pressure policy and the excellent, easy and pleasurable experience we provide. We will pass your kind words on to Shaun and we hope your enjoying your new car and will look forward to seeing you again in the future.

Posted 8 months ago

“This is my second purchase from direct cars. I highly recommend - the process was easy and fast. Chose my car online which had great photos and was able to test drive the vehicle that afternoon. Love my new car! Thank you 😊”

Posted 8 months ago

Thank you Hermione, great to hear about your recent experience. Enjoy your new car and see you again soon.

Posted 8 months ago

“Service is very good mr shaun is nice man.He expaind every thing clearly”

Posted 9 months ago

Thank you Zafar, we will pass your kind words on to Shaun. Enjoy your new vehicle and see you again.

Posted 8 months ago

“The service at Direct Cars was excellent, from the really helpful salesman Shaun and the finance advisor Jodie who made our purchase quick and easy and in a relaxed and friendly atmosphere. This is the second time we have bought from Direct Cars and have found them to be excellent.”

Posted 8 months ago

Thank you Kathleen, lovely to read your comments about your recent visit and that you enjoyed the excellent service and our friendly and relaxed atmosphere, we will pass your kind words on to Shaun and Jodie. Enjoy your new car and we will look forward to seeing you again soon.

Posted 8 months ago

“Efficient and friendly. Left to look around with no pressure, for a new car for my wife”

Posted 8 months ago

Thanks David, glad you enjoyed our no pressure policy and found us friendly and efficient. Enjoy our new vehicle and see you again in the future.

Posted 8 months ago

“Made our recent purchase very easy!”

Posted 8 months ago

Thank you and great to hear you found it easy to make your recent purchase. Enjoy your new car and see you again soon.

Posted 8 months ago

“Excellent service by Luke. Have bought previously in the past from DIRECT CARS. Happy so far with our purchase....”

Posted 9 months ago

Thank you Alison, great to hear that you enjoyed the excellent service provided by Luke, we will make sure we pass your kind words on to him. Enjoy your new car and see you soon.

Posted 8 months ago

“Sales assistant need to be more enthusiastic with the customer thanks”

Posted 9 months ago

Hi Robert, Thank you for the 4 Stars but sorry to hear that you felt our Sales Advisor lacked enthusiasm, we always strive to give the best possible customer experience. If you would like to email us with a few more details and we can look into seeing how we could learn from your recent experience and what we could do better in the future. We hope your enjoying your new vehicle and will look forward to seeing you again in the future.

Posted 8 months ago

“Great customer service. Tom breeze was fantastic would always shop there”

Posted 9 months ago

Thanks Gavin, lovely to read you enjoyed our great customer service and we will pass you kind words on to Tom. Enjoy your new car and you again in the future.

Posted 8 months ago

“Excellent customer service”

Posted 9 months ago

Thank you Michael, enjoy your new car and see you soon.

Posted 8 months ago

“We find Direct Cars professional and helpful in every aspect of car buying. Nick who sold us our car was polite and professional all the way through, explaining every aspect of car buying.”

Posted 9 months ago

Thank you Michael for your kind words and we will pass them on to Nick. Enjoy your new vehicle and see you again.

Posted 8 months ago

“Excellent service with zero hassle, i would highly recommend to others”

Posted 9 months ago

Thanks Michael, glad to hear that you enjoyed our no hassle policy and excellent service. Enjoy your new car and see you again soon.

Posted 8 months ago

“After our car was written off by an Arsonist we were out looking for another car we tried other big car retailers in the area but were disappointed in their range quality and customer service. then my son-in-law suggested we tried Direct Cars and WoW we are glad we did not only did we find a Quality car at a great price we found several we were left alone to look and decide with no input from Direct unless we required it after choosing the car we wanted we went inside to sort out the details etc where we had the pleasure of Ian Whitting dealing with us and I have to say the customer service professionalism and care we received was second to none & it was the same from Iam when we picked up our new car the week after. all we can say is if we are in the hunt for another car in the future it will be Direct Cars we go to again and will definitely be recommending them to friends and family too thanks for a lovely car and service guys xXx”

Posted 9 months ago

Thank you Karen, it is a pleasure reading your lovely comments and hearing about your recent experience dealing with us, we will be sure to pass your kind words on to Ian. Enjoy your new car and we will look forward to seeing you again in the future.

Posted 8 months ago

“very good”

Posted 9 months ago

Thanks Madison, enjoy your new car and see you soon.

Posted 9 months ago

“Very welcoming on arrival helped all way through my finance deal and settlement on my old car and on collection of my new car was more then happy with how it turned up like a1”

Posted 9 months ago

Thank Justin, glad you found it very welcoming and are happy with the way we helped you through the whole process. Enjoy your new car and see you again soon.

Posted 9 months ago

“They create a good environment in which to buy/part exchange your vehicle.”

Posted 9 months ago

Thank you Steven, great to know you found the whole environment good when dealing with us. Enjoy your new car and see you again.

Posted 9 months ago

“Brilliant made it so easy to buy my new car relaxed and very friendly”

Posted 9 months ago

Thanks Kenneth, glad to hear you felt relaxed whilst buying from us. Enjoy your new car and see you again soon.

Posted 9 months ago

“Very good from start to finish very friendly sales people.”

Posted 9 months ago

Thank you Jill, great to hear about your experience from our friendly team. Enjoy your new vehicle and see you again soon.

Posted 9 months ago

“I found everything very good and staff very helpful and soon got everything sorted”

Posted 9 months ago

Thank you David, enjoy your new car and see you again in the future.

Posted 9 months ago

“A very nice experience. Staff helpful when needed.”

Posted 9 months ago

Thanks Martin, enjoy your new car and see you soon.

Posted 9 months ago

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Direct Cars is rated 4.8 based on 1,922 reviews